Have you contact the customer service representative? Have you got back your btc balance.? The same thing happened with me.
Messaged Benson Samuel, no reply from him yet. Please PM me with a SS.I will add it to the thread.
I did see this post and it looks like a problem to be resolved through their Support channels or anything else. The forums are a point for discussion, where you could find any other users with issues as such.
Even the support is quoting the same point,like a bot.
Hey.. Have you got your bitcoins back.?
Post
Topic
BoardScam Accusations
Re: Unocoin: Reversing wallet balance by changing T&Cs[With proof] [Updated]
In 2015 Unocoin was giving Rs.200(4$) worth bitcoins as promo codes.PROMO CODES ADDED BALANCE AS BITCOINS AND NOT AS CURRENCY, which is 0.006 BTC. Now those bitcoins are worth over 90$.
After trying to withdraw them today, I was told to verify my account by submitting documents. I did as told, after few hours they reversed my promo code by stating one of their points from T&Cs
https://i.imgur.com/hOSZHxo.jpg (they tried to make it look legit by showing that they are sending to my wallet, look at the previous ss. They were already in my wallet)
"Coupon reversed as the user did not get verified in 30 days."
Till 2016 non verified customers were even allowed to do trade with a limit of Rs10000(200$)
They should give 30 days from the day they changed T&Cs and not from the day I used my promo code. They are gypping many customers by not paying off the money from promo code by using such a petty trick.
