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Showing 7 of 7 results by TheGoodDoctor420
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Board Beginners & Help
Re: BitInstant purchase 2 days ago, no coins and getting ignored by support
by
TheGoodDoctor420
on 08/03/2013, 09:08:22 UTC
hmmm...i just checked and cash to bc address isnt an option anymore. i suspect there was another issue with that service hence the delay in your order. there have been issues with this method bitinstant offers for some time now. im truly sorry that this had to be your first experience but bitinstant used to be great to use. i used them for a while before they stopped offering cash to bc address. now i use a couple of different vendors.



may i ask who you use now?

buying btc is hard without bitinstant in the united states if you dont live in a localbitcoins.com area and dont want to wait and use your bank account to fund
You should try Bitfloor.com   Works for me!  Cash deposit at Bank of America.

Bitfloor.com is DEFINITELY worth checking out if you have BofA in your area (which is the case for most). If not, CC to BTC is available and better than ever before with btcquick.com. They are MUCH more secure than other BTC services offering CC payment methods. Many have tried and failed, but I think BTCquick has this on lock!
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
TheGoodDoctor420
on 08/03/2013, 08:31:45 UTC
I expect BitInstant will not be giving any answers any time soon. I feel they more likely than not are turned Ripper, or had ANOTHER attack. Either way, they have promised results over multiple deadlines, and none have come of it whatsoever. I hope they do come back and rectify all issues with existing customers, but I am not banking on it. ): The BTC community is being dealt a harsh blow with this. My advice for any BitInstant customers who need a new, simple, BTC vendor...use btcquick.com if you wish to use direct CC funding for BTC (I am aware of how many sites have done this and either gone bankrupt from chargebacks or ripped/stole CC info...but these guys use Google Checkout which unlike PP, they do not attack purveyors/purchasers of BTC as an "e-currency". I use them as my main source of BTC and they are AMAZING with customer service IMO), or use bitfloor.com for bank deposit-to-instant-funding (generally within half an hour of payment received). Simple, and proven to be trusted by many BTC clients.

I hope this post helps someone! (:

I have heard good things about btcquick, however, bitinstant is really dropping the ball here.  Sitting on thousands of dollars with no responses from customer service as to what they are going to do to rectify.  What's even more saddening is the people who have been waiting since the original outage.  Yeah, I guess those of us who placed orders when they came back again did not extensively do their 'homework' on them, but from personal experience they have been flawless.  Still absurd that this is happening with no end in sight.

btcquick has my undying loyalty as long as they last! The one thing separating them from most other CC to BTC services is that Google Checkout gives them only a one-time-use card number generated by Google to hold only the amount of funds needed for the order, rather than them having all your CC info themselves, thus they can not rip. You can still chargeback, but Google does fraud checks like hell, so fraudulent chargebacks will be most likely busted and Google offers a payment guarantee to the vendor using their service, so even in this situation, they are protected. Their Customer Support is awesome, they have good rates, and they are speedy. The only thing I look forward to seeing improved is the variety of payment methods (only CC payment via Google as of meow), and getting the system to be automated rather than the staff having to manually accept payment once Google has verified funds and releasing BTC to your email/btcquick account (they process orders from 7am to 7pm-ish EST, so ordering outside of those hours you must wait until they are open for processing).
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
TheGoodDoctor420
on 08/03/2013, 08:25:00 UTC
I expect BitInstant will not be giving any answers any time soon. I feel they more likely than not are turned Ripper, or had ANOTHER attack. Either way, they have promised results over multiple deadlines, and none have come of it whatsoever. I hope they do come back and rectify all issues with existing customers, but I am not banking on it. ): The BTC community is being dealt a harsh blow with this. My advice for any BitInstant customers who need a new, simple, BTC vendor...use btcquick.com if you wish to use direct CC funding for BTC (I am aware of how many sites have done this and either gone bankrupt from chargebacks or ripped/stole CC info...but these guys use Google Checkout which unlike PP, they do not attack purveyors/purchasers of BTC as an "e-currency". I use them as my main source of BTC and they are AMAZING with customer service IMO), or use bitfloor.com for bank deposit-to-instant-funding (generally within half an hour of payment received). Simple, and proven to be trusted by many BTC clients.

I hope this post helps someone! (:

Thanks, I'll use these next time. This is fucking unbelievable. I've had better experiences dealing with the DMV.

Go for it! They are both GREAT services! I personally prefer btcquick, but bitfloor has had awesome reviews amongst the people I know who are active members in the BTC community!
Post
Topic
Board Beginners & Help
Re: BitInstant purchase 2 days ago, no coins and getting ignored by support
by
TheGoodDoctor420
on 07/03/2013, 14:11:48 UTC
Their blog shows that they lost $12k USD from an assumed-to-be Russian hacker. This may be the case, and I hope they have the backup funds to supply the lost/stolen BTC that was in that $12k worth. Though this is not the first time an attack has occurred with them. Last time it occurred (a year ago I believe) it was apparently a Russian then too (possible scapegoat stereotype?). This instance, they state that the MO of the supposed attacker shows they have mediocre tech skills, thus leading me to question two things: 1) If the attacker has mediocre tech skills, why are the security protocols of BitInstant, their domain registrar, and any other entity involved in management of funds, servers, domain access, etc. so sub-par? 2) Is this perhaps a facade created by the BTC mogul company to slip away with $12k of ill-gotten funds from would-be customers (especially given that so many customers never will levy civil/criminal charges against the company for lost funds, given the method of payment both incoming and outgoing are so easily debunked in a court of law, and many people use BTC for illicit payments/laundering)?

Either way...BitInstant seems compromised IMO. I advise finding another BTC vendor. btcquick.com and bitfloor.com seem to be the best options as of now. Otherwise, use local-btc or another forum for meet-and-greet fund transfers.

Hope I may have helped to some degree! (:

All the best in getting that coin!
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
TheGoodDoctor420
on 07/03/2013, 13:52:28 UTC
I expect BitInstant will not be giving any answers any time soon. I feel they more likely than not are turned Ripper, or had ANOTHER attack. Either way, they have promised results over multiple deadlines, and none have come of it whatsoever. I hope they do come back and rectify all issues with existing customers, but I am not banking on it. ): The BTC community is being dealt a harsh blow with this. My advice for any BitInstant customers who need a new, simple, BTC vendor...use btcquick.com if you wish to use direct CC funding for BTC (I am aware of how many sites have done this and either gone bankrupt from chargebacks or ripped/stole CC info...but these guys use Google Checkout which unlike PP, they do not attack purveyors/purchasers of BTC as an "e-currency". I use them as my main source of BTC and they are AMAZING with customer service IMO), or use bitfloor.com for bank deposit-to-instant-funding (generally within half an hour of payment received). Simple, and proven to be trusted by many BTC clients.

I hope this post helps someone! (:
Post
Topic
Board Beginners & Help
Re: Tell your friends you like cats, get 0.01 BTC!
by
TheGoodDoctor420
on 29/12/2012, 06:30:42 UTC
I can't seem to PM you as of now, with my Newbie status. But I liked you on Facebook. Here is my Facebook name, and my deposit address generated by your site: Mizfit Genielove Jenckes (URL: ww.facebook.com/xX.MIZFIT.IZ.BRUTAL.Xx) and the deposit address is: 1CwJpaefgbtWi639YFgLjFBEHXyjpvgYSp
Post
Topic
Board Beginners & Help
'Ello Guv'na!!!
by
TheGoodDoctor420
on 29/12/2012, 06:25:54 UTC
Hi all!!! I am The Good Doctor! Or just Doctor, if you prefer. Looking forward to my time with this community! I already am well versed in BTC, I just have not made myself known on public forums until meow!