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Showing 6 of 6 results by acetraderirl
my AUC3 was broken, do you guys know where to order the new one here in US?
Is there an issue with these? I have set up all my equipment Miner goes all green communication with antpool and interface no problem just auc3 stays green and miner never mines( no communication from controller to miner. Everything else seems good?Yes as said several pages back there was/is an issue with some of the dongles not being programmed when made.
As repeated elsewhere: Open a ticket with Canaan.io If you got it the miner through Minerwarze, reference your order# in the ticket. Overall Canaan has been fairly quick to take care of things like this.
That said, at worst Canaan will say to buy one from Minerwarze if in the US, think they also have a EU distributor now as well. Check the Canaan.io site. From there biggest problem will be availability of the dongles. Canaan's Global Sales Director hangs out here and says Canaan is addressing the spares issue.
Anywho...
All I can think of is to look at the CGminer Status page and see what devices are listed.
Example:
https://i.imgur.com/YrdEgb8l.png
Right underneath the Pool information there is a section labeled as 'Avalon Devices'. Those are the dongle(s). My examples shows 2 Devices and their ID's. Any devices (dongles) seen on your screen? If not safe bet the dongle (AUC3) was not flashed.
Under that area is Avalon Device Status. Assuming the dongle is seen, all miners attached to the dongles are listed here. The examples shows a total of 5 miners.
edit: Hmm, as a question to Steve @ Canaan: Given the right programming software can the firmware in the AUC3's be refreshed/flashed in the field or is the firmware WORM?
BINGO. Mine are empty. Thanks again for your help. Really was looking forward to mining.
my AUC3 was broken, do you guys know where to order the new one here in US?
Is there an issue with these? I have set up all my equipment Miner goes all green communication with antpool and interface no problem just auc3 stays green and miner never mines( no communication from controller to miner. Everything else seems good?
Yes as said several pages back there was/is an issue with some of the dongles not being programmed when made.
As repeated elsewhere: Open a ticket with Canaan.io If you got it the miner through Minerwarze, reference your order# in the ticket. Overall Canaan has been fairly quick to take care of things like this.
my AUC3 was broken, do you guys know where to order the new one here in US?
Is there an issue with these? I have set up all my equipment Miner goes all green communication with antpool and interface no problem just auc3 stays green and miner never mines( no communication from controller to miner. Everything else seems good?
If that's the case get a hold of Canaan through a support ticket, or try to find someone in your country willing to part with a working one.
Which the OP should have started right after the initial troubleshooting was done...Again, posting their trouble in the Avalon thread would have gotten them to this point much much faster... Had they bothered to read it they would have seen others that had same issue and what the cause is. I believe 1st showed up with some of the ones from huge order f*up in August when Canaan was scrambling to get as many miners made/shipped as possible.
Having same issue all green on miner everything connected green auc 3 not mining. seems like only issue is controller not communicating with miner
Anyone find any solutions besides new auc3