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Board Service Discussion
Re: AMT fucks us over again
by
avaughan4
on 03/09/2014, 22:23:50 UTC
Quote from: Bitcoin Forum
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.

You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.

Quote
From this point forward AMT will not be discussing any company issues, giving any company updates, or providing any support on this forum. AMT recognizes some forum members have tried to and will continue to try to speak on behalf of AMT and we urge customers to simply not listen. We will be launching a support forum via our website which can be found at http://advancedminers.com/forums 

Our goal is to deliver miners to existing customers and get to the point where we issue full refunds to our clients despite receiving a miner or not. Any opinionated comments from any past clients or non-clientele, allegations, conspiracy theories, rumors, "investigative reports" are most likely fabricated exploits designed to defer new clients from purchasing from AMT. As there are several from this forum ,please realize these individuals do not and never have spoken on our behalf.

We simply don't find this forum to be a valuable tool for helping and supporting our current customer base and due to all the antisemitic, prejudice and racist allegations that are constantly made about our company and our staff, it is no longer a pleasant environment to be apart of. Our true clients that need support understand what we're talking about and we're happy to support them via our thread which we will populate with helpful tutorials and information everyday going forward. Other clients that need immediate technical support can contact sales@advancedminers.com and you'll receive a reply within 24 hours.

We can only hope that our true clients and supporters will see passed the layers of crap to come going forward.

Thank you for your understanding in this matter.

We don't speak for you. We only speak from experience. A terrible experience! Which all of your future customers should be well aware of because you cannot run from your past and all the bad choices you have made like ignoring your customers when they do send you multiple emails or lying to your customers like you have so many times. If you say you are going to ship by a certain date and then don't, then you have to update your customer in a timely fashion, not just let them go on thinking that they are going to receive their order whenever you decide the time table will be. EVERY respectable company does this when it comes to these types of orders. So don't think you can wipe the past and be rid of us. We aren't going anywhere.

My post was deleted but it's not going anywhere, like the truth, right AMT.  Wink
Post
Topic
Board Scam Accusations
Re: AMT_miners Advanced Mining Technology/Technologies are scamming thieves!!!
by
avaughan4
on 03/09/2014, 22:17:59 UTC
Quote from: Bitcoin Forum
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.

You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.

Quote
From this point forward AMT will not be discussing any company issues, giving any company updates, or providing any support on this forum. AMT recognizes some forum members have tried to and will continue to try to speak on behalf of AMT and we urge customers to simply not listen. We will be launching a support forum via our website which can be found at http://advancedminers.com/forums 

Our goal is to deliver miners to existing customers and get to the point where we issue full refunds to our clients despite receiving a miner or not. Any opinionated comments from any past clients or non-clientele, allegations, conspiracy theories, rumors, "investigative reports" are most likely fabricated exploits designed to defer new clients from purchasing from AMT. As there are several from this forum ,please realize these individuals do not and never have spoken on our behalf.

We simply don't find this forum to be a valuable tool for helping and supporting our current customer base and due to all the antisemitic, prejudice and racist allegations that are constantly made about our company and our staff, it is no longer a pleasant environment to be apart of. Our true clients that need support understand what we're talking about and we're happy to support them via our thread which we will populate with helpful tutorials and information everyday going forward. Other clients that need immediate technical support can contact sales@advancedminers.com and you'll receive a reply within 24 hours.

We can only hope that our true clients and supporters will see passed the layers of crap to come going forward.

Thank you for your understanding in this matter.

We don't speak for you. We only speak from experience. A terrible experience! Which all of your future customers should be well aware of because you cannot run from your past and all the bad choices you have made like ignoring your customers when they do send you multiple emails or lying to your customers like you have so many times. If you say you are going to ship by a certain date and then don't, then you have to update your customer in a timely fashion, not just let them go on thinking that they are going to receive their order whenever you decide the time table will be. EVERY respectable company does this when it comes to these types of orders. So don't think you can wipe the past and be rid of us. We aren't going anywhere.

My post was deleted but it's not going anywhere, like the truth, right AMT.  Wink
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 28/08/2014, 14:53:48 UTC
Sorry guys,

All of these concerns, comments and questions will have to wait until we get back. AMT is on vacation from this forum this week and isn't checking in so much.
 
Any immediate concerns should be taken care of within 24 hours if you write to Sales@Advancedminers.com

Also remember to check out our new A1 and BE200 miners at Advancedminers.com , new orders for our 1.1th BEAM2U pay only $899!

Again thanks so much for your support.




Wow! At $899 you should send 6 1.1TH/s miners to each order that paid ~$6,000 for one 1.2TH/s miner. You know, since you took so long to deliver a working product.

Oh by the way, I still haven't received my order that was shipped on 7/29. You should really say something to DHL for not delivering promptly. I know my second order is not on it's way because I know AMT Lies. That should be an album name - AMT Lies.

Order 580 and 650.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 25/08/2014, 22:36:22 UTC
Well slap my ass and call me Sally, I got in a package from Hong Kong today.

It seems DHL was to lazy to drive over the mountains and decided to drop it at the nearest post office. It took a couple of extra days to get here and I didn't get a notification in my PO box till Saturday. I went over and picked it up and unfortunately it is only 1 of the 3 miners I ordered. The pack slip says 1 server but the box is 18.5kg (41 lbs) I haven't opened the box yet as I am waiting for a response to an e-mail I sent to AMT before opening but that seems kind of heavy to me. Maybe I got the rest of Rik's coal burning stove.

Anyway, just thought I would let the group know that another infamous AMT miner has landed in America.

The weight is right for 1 miner. You'll probably get only 1 miner. I think AMT is only delivering 1 miner to those of us who placed multiple orders and calling it a day.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 25/08/2014, 14:55:23 UTC
AMT,

Simple question for you, where is my second order?

On the way.

My order has been "On the way" since 7/29, that is according to your email below. Can you elaborate rather than being dismissive?

On 7/29/2014 1:35 AM, AMT Orders wrote:
> Arturo,
>
> Your other miner shipped already, there's really not much else we can do at this point.... (truncated for brevity)
>
> Best
> AMT

It's been nearly a month since you said it had been shipped. Is my order being shipped DHL Ground from China?


AMT,

Do you have any clue as to when my order will arrive?



AMT,

Don't have an answer for me or you don't have a clue?
I'm thinking the latter seeing as how you can't even answer.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 25/08/2014, 00:33:27 UTC
AMT,

Simple question for you, where is my second order?

On the way.

My order has been "On the way" since 7/29, that is according to your email below. Can you elaborate rather than being dismissive?

On 7/29/2014 1:35 AM, AMT Orders wrote:
> Arturo,
>
> Your other miner shipped already, there's really not much else we can do at this point.... (truncated for brevity)
>
> Best
> AMT

It's been nearly a month since you said it had been shipped. Is my order being shipped DHL Ground from China?


AMT,

Do you have any clue as to when my order will arrive?
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 20/08/2014, 17:56:41 UTC
AMT,

Simple question for you, where is my second order?

On the way.

My order has been "On the way" since 7/29, that is according to your email below. Can you elaborate rather than being dismissive?

On 7/29/2014 1:35 AM, AMT Orders wrote:
> Arturo,
>
> Your other miner shipped already, there's really not much else we can do at this point.... (truncated for brevity)
>
> Best
> AMT

It's been nearly a month since you said it had been shipped. Is my order being shipped DHL Ground from China?
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 20/08/2014, 14:25:12 UTC
AMT,

Simple question for you, where is my second order?

On the way.

My order has been "On the way" since 7/29, that is according to your email below. Can you elaborate rather than being dismissive?

On 7/29/2014 1:35 AM, AMT Orders wrote:
> Arturo,
>
> Your other miner shipped already, there's really not much else we can do at this point.... (truncated for brevity)
>
> Best
> AMT
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 20/08/2014, 10:51:53 UTC
AMT,

Simple question for you, where is my second order?
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 19/08/2014, 02:55:52 UTC
Just a reminder I am still waiting on tracking information I was told I would receive last week for order #899.



Most recent shipment

Why do you insist on giving these half assed answers? Give your customer a straight answer. We have paid for your product and that includes your full attention and respect. That is why you find yourself in trouble with everyone here. I could understand if you did not have parents or a full education, however long your education may have taken you. You have no excuses as to your failure to answer us. You are well aware that you hold a responsibility to everyone of your customers that has entrusted you with a purchase. Now treat us as such. You insist on being a stand up company so prove it to us. Success doesn't happen overnight, nor will anyone let you slide or get by. You can dismiss and ignore me all you want but you have dug yourself in your own hole by your own hand. So keep digging, by ignoring your customers.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 18/08/2014, 21:16:47 UTC
Refund request for Order numbers 676 and 716 totaling $17,577.00‏



Dear AMT,

I have tried to remain patient through this ordeal but that has reached the end as far as hoping for any mining equipment.

You claim to have shipped all miners over a month ago but I have still not received anything and there is no sign of anything on its way.

I have not received a tracking # so I have no way of checking the status to see if it was delivered somewhere else or just not sent at all.

I don't know what list I have ended up on but please move me to the refund list. Order numbers 676 and 716 totaling $17,577.00

Should the miners arrive sometime in the future, I will notify you and you may deduct the then current value of the equipment from the total.

If this is not acceptable please instruct me as to what I should do with the miners if they arrive.

Thank you,

Ron,

Your miners are due to arrive today actually. Please do not refuse them, accept them and we will forward them back to the office or directly to another client which may have been missed. Refusal means they go back to hong kong and that's just a bitch and half.

We have added you to refund list. Thanks.


This is typical AMT behaviour. I was told my second order shipped on 7/29 and I have nothing to show for it. Even though I received one of the first miners shipped, I still have another order pending that AMT has not fulfilled. The best part is that AMT continues their tactics of ignoring emails, private messages, and not taking phone calls. I would not buy from them until I hear that their lawsuits have been settled and no one is complaining about not receiving miners. If they are supposed to fulfill everyone's order as an order from the Court, then why have they Olympically failed to ship to everyone?

Let's get back to business as usual, ignoring your customers until they become irate and sue you.
I don't blame Clenell for his attitude towards you and your company. Your attitude towards your customers is infuriating. Look in the mirror the next time you wonder why Clenell is suing you or calling you incessantly or writing on these forums. It's your own doing. You have no one to blame but yourselves. Everyone on here put their faith and hard earned money behind your promises. We deserve answers. A CEO has to answer to a board, and since you decided to use your customers as investors, we deserve answers from you.

If you had any sense at all you would have been honest from the start, better yet you shouldn't have used your customers as invest-omers. I wanted to buy Bitcoin miners back in November of 2013 and here we are over 9 months later and you still haven't fulfilled my orders. A human being takes less time to be born than it does for you to fulfill an order, let alone answer an email. I have communicated to you that all I want is communication and you have always decided to ignore me rather than send me a quick email. Why is that? Because you know your email was full of shit? Because you know your full of shit? Would it kill you to write a few honest words and tell us what is going on?

I hate coming on this forum to get your attention about this stupid shit. I'd rather be helping other fellow miners as I have been doing.

So get off your asses and answer us. No one is going to buy your new stuff when you refuse to even answer your current customers.

 
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 14/08/2014, 20:11:14 UTC
AMT,
     With my 4 cards working I'm getting a lower than expected hash rate. Can you let me know what to do to troubleshoot why the cards are working at a lower speed? I'm only getting an average of 730 GH. The 5th card is not attached right now since it doesn't work.

     Let me know,

Thanks in Advance.

I only have 4 cards as well. I have set the frequency to 900MHz to get an average of 920GH/s on the miner side and an average of 880GH/s on the pool side. This is the max you can do with 4 cards. I have tried this on 3 different pools and the optimal setting is always 900MHz. If I set the frequency any higher the rejected rate goes through the roof and it's like I'm mining with only 360GH/s. The miner reports it's mining at 1TH/s and over but the results on the pool side is what matters.

The miner I received.
http://s30.postimg.org/tzgo4f599/IMG_0012.jpg
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 14/08/2014, 20:06:35 UTC
Anyone happen to know the password to SSH into the unit?

I was able to use "admin" for the name, but "admin", "pass", "password", and "amt" do not work for the password.

Mine was already in English.

The default user/pass is root/admin.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 14/08/2014, 15:20:41 UTC
AMT,
     My brother's unit is hashing presently. All 5 of his cards are green and show up hashing in the interface. His interface is in Chinese but we got it working.

     However, I also noticed that in his Chinese interface the "Temp" field is populating with values. On my machine the value is stuck on 0 for the 4 cards that are showing.

      Let me know what I should do to get the temp field working and if I should return the top card for replacement.

Thanks in Advance.


If you SSH into the miner and open the file /var/www/conf.php there is a LANG variable that is set to "zh".

The file looks something like this:
{"freqs":["900","900","900","900","900"],"diff":"14","lang":"zh","pools":["stratum+tcp:.....

Change the "zh" to "en":
{"freqs":["900","900","900","900","900"],"diff":"14","lang":"en","pools":["stratum+tcp:.....

Change that to "en" and save the file. Refresh the website and the site will be in English.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 14/08/2014, 13:06:39 UTC

If you can access SSH terminal then you can change the language to English. If you SSH into the miner and open the file /var/www/conf.php there is a LANG variable that is set to "zh". Change that to "en" and save the file. The site will be in English.
 
Post
Topic
Board Hardware
Re: AMT users thread.
by
avaughan4
on 01/08/2014, 21:02:15 UTC
Also does it seem strange to anyone else that the one under preforming miner that has been posted looks nothing like anything in the pictures posted by AMT. Huh

I've wondered that myself. I have no AMT logo on my miner and it is very clean not like the ones in the pictures that AMT provided.
On closer look though, the board does seem to have the power plug on the same side and the elongated heat sink on the chips side of the board. Also, the power supply does look the same and the pin holes seem to match.
Although, I wonder why they only supplied 4 boards on my machine. Had they supplied 5 like in their picture I would be mining at 1TH/s nominal. Instead I have set the frequency to 900MHz to get an average of 920GH/s on the miner side and an average of 880GH/s on the pool side (http://eligius.st/~wizkid057/newstats/userstats.php/1Pof4JuXwDzvL6BK6r7roKuCmDMUUkghgn).
If I set the frequency any higher the rejected rate goes through the roof and it's like I'm mining with only 360GH/s.
The good thing is that the max temperatures that the miner reports is 45 Deg. Cel. and the boards are cool enough to touch.
If I had 5 boards I could be mining at an average 1.1TH/s at the 900Mhz frequency.

AMTs posted picture.
http://s1.postimg.org/rvshxbg17/SAM_0180.jpg

The miner I received.
http://s30.postimg.org/tzgo4f599/IMG_0012.jpg
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 29/07/2014, 15:02:18 UTC
Do you know what the status of order #847 is? I have not checked back in some time. I saw it was said that nearly all orders have been shipped. Is mine among them? And have the 1.2's been upgraded at all?

I don't recall anyone having a working miner shipped by AMT.   Can anyone chime in?

I received 1 out of 2 of my miners. See my posts on page 125 of this thread.
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 25/07/2014, 16:22:17 UTC

Liar, ...! This is Josh him self..only one person out of 1000 orders received miners..and is this guy here..That would be pretty stupid to believe..


I'm not Josh and you can see the history of my posts (https://bitcointalk.org/index.php?action=profile;u=166777;sa=showPosts). I have berated AMT as much as anyone else on these boards. AMT still owes me another 1 TH/s miner, from their recall (https://advancedminers.com/amt-issues-recall-due-manufacturing-error/), and $2,609 in credit. Do your homework.

I'm just letting everyone know how it's going with the new miner. I had lost all hope already and wasn't even expecting to receive it.

On another note, I figured out why the Pools were not being load-balanced. The command being run from the web interface was missing the "--load-balance" parameter on the call to cgminer, after I added the parameter the 3 pool entries started to register work being done. I added both "--balance" and "--load-balance".

From file "/var/www/config.php" line 190.
Before:
$cmd =sprintf( "sudo ./cgminer  %s --diff ".intval($diff)." --api-listen --cs 8 --stmcu 0 --hwreset --api-listen --api-network | head -400 > cgminer.log & ",$str);

After:
$cmd =sprintf( "sudo ./cgminer  %s --diff ".intval($diff)." --api-listen --cs 8 --stmcu 0 --hwreset --api-listen --api-network --balance --load-balance | head -400 > cgminer.log & ",$str);

I also raised the frequency of the boards to 900Mhz and the hasrate has averaged about 920GH/s on the web interface and 880 Gh/s on the pool side, which is the side that really counts.

http://s9.postimg.org/w5q525d17/2014_07_25_Hash_Rate_at_900_Mhz.jpg
Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 24/07/2014, 15:40:37 UTC
Later on I can post one I use that will allow you to post multiple pools (easy to do).

Cool. I can try it out and see if it works.

Post
Topic
Board Hardware
Re: New Official AMT Thread
by
avaughan4
on 24/07/2014, 15:14:18 UTC
You said that you had 2 orders for 1.2 machines (580 and 650), but mentioned only receiving 1 miner. Is that correct? What speed is the miner? How is it working?

Thanks for the update

I was not expecting a delivery this morning, since I gave up reading the forums and lost all hope, but DHL knocked on my door and handed me a box with a miner inside. I have no idea how much mining power it has since I was on my way out and there was no information either, but I will power it up when I get home and post my results. I originally placed 2 orders with AMT, 580 and 650. I received the Kits but those don't work anymore, the chips stopped working one by one. The kits of 2 x 1.2TH/s only yielded 540GH/s at first and then died off. I asked AMT for RMAs but never received an answer in the past 2 months. So when I received this package today it was quite a surprise.

http://s3.postimg.org/l4dlylfnj/20140721_102542.jpg


Yes, I placed 2 orders. As for the miner I recently received, it is performing well. The miner has averaged 800GH/s which is what 4 boards, or 32 A1 chips should be hashing, according to the A1 chip specifications. Each Kit miner had 5 boards, 40 A1 chips, so that would yield 1TH/s. I have not tried changing the frequency of the chip. Right now each board is running at 800Mhz, which can be changed up to 1050Mhz. (The increments are 50Mhz up to 1050Mhz). I think the 4 boards could then yield 1TH/s, but that could shorten the life of the chips or cause them to burn out. I don't want to risk it.

On another note, I found how to change the language to English. If you SSH into the miner and open the file /var/www/conf.php there is a LANG variable that is set to "zh". Change that to "en" and save the file. The site will be in English without the help of Google Translate.

I also noticed that the 2nd and 3rd Pool entries are being essentially ignored. I see the entries present when looking at # ps -efww | grep cgminer. I tried with different pools and different workers on each Pool but the 2nd and 3rd entries report that no work is being done. Finally I set all three entries the same and called it a day.

I setup the miner to mine on Eligius today, 7/23 at 12pm EST. You can see the results here: http://eligius.st/~wizkid057/newstats/userstats.php/1Pof4JuXwDzvL6BK6r7roKuCmDMUUkghgn

How big is the power supply? How many watts is it pulling?

I don't know exactly how many watts it is pulling, nor do I have a gauge but maybe the interface can answer your question. The power supply can be seen in the case below and a close up picture of the power supply. The tower case is a standard size case, you can see all my pictures on page 125 of this thread. The web interface shows Utility and WUtility those read 22.6 and 86.24 respectively at the current moment. I have supplied pictures of the web interface and you can see those read 32.30 Utility and 84.07 WUtility.
I am using an APC Back-UPS BN4001 as the battery backup. Used a standard 110V computer power supply cable and the miner has been running well and the boards are cool enough to touch. I'm not well versed in electricity academics so I'm probably not the best candidate to answer these questions.

http://s30.postimg.org/tzgo4f599/IMG_0012.jpghttp://s30.postimg.org/hif2edgf1/IMG_0015.jpghttp://s30.postimg.org/jtqwnrvbx/IMG_0022.jpghttp://s30.postimg.org/i76aga8nx/IMG_0023.jpg