Sorry, but that's not good enough and there is more you can do about it.
Based on this update, all you've done is open a support ticket and are sitting and waiting. That's simply not sufficient if you're running a site such as WP and have hundreds of customers waiting on you. Have you tried directly reaching out to anyone at Cryptsy? I realize they don't have an 800 number posted on their site, but there are surely other ways of getting a hold of them. Twitter, IRC...etc.
You're probably one of their larger sources of revenue and shouldn't have to play the sit and wait game when there's an issue affecting your withdrawals.
Sorry for the delay, some personal stuff came up and I've been away from my computer for most of yesterday.
That said, we're still waiting for withdrawals from Cryptsy. We have 2 pending withdrawals currently (and a ticket in to support), one for 71 btc submitted yesterday, one for 42 btc submitted just now.
I manually did payouts last night based with the funds that we had traded on coinmarket, but that was a very small portion of our overall exchanged amount. Essentially until Cryptsy pays us, we can't pay you, and I have no idea when ours will go through. We didn't start having withdrawal problems until a few days ago, which leaves me with 2 guesses as to why its happening:
1) We're now withdrawing large enough amounts that they need to be manually approved (and that happens once/twice a day).
2) Cryptsy's hot wallet runs out of funds, and needs restocked, and we just hit that block more often than most because of the size of withdrawals.
All that said, I'm really sorry the payouts aren't on time, but there isn't much I can do about. I'm more sorry in the lack of communication, just some things came up, and wasn't something I was able to do.