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Showing 4 of 4 results by bitbitrun
You already tried "restoring" the wallet by recreating the MultiSig using the original co-signer xpub + your hardware wallet didn't you?
Yes, I tried to recreate the multisig twice, it created a new wallet, the same new wallet twice
. I don't understand how the underlying seed would change... It has not, I have not factory-reset the Trezor in any way. I've only updated the firmware to latest...
I have a spare trezor-t in the box. I think I will try replicating my case... open it, create a multi-sig wallet, and then upgrade firmware to see if my issue can be replicated...
Do you have "passphrases" enabled on your Trezor device? If so, is there a possibility that when you first setup the MultiSig you unlocked the device using a non-blank passphrase? 
No, I did not set a passphrase... but at this point, yea, I have contacted Trezor support and hopefully they can manage to find a solution.
Thank you for the help, I'll keep this updated for future reference.
Did you try disconnecting/unplugging the hardware wallet... and then shutting down Electrum (and/or even restarting the computer completely)... and then try repairing your Trezor with the multisig wallet?
I've had issues in the past with Electrum when trying to switch from one hardware wallet to another hardware wallet without disconnecting the device... where the device won't be "detected" after trying to switch wallets until I shut everything down and then start again.
I've had issues in the past with Electrum when trying to switch from one hardware wallet to another hardware wallet without disconnecting the device... where the device won't be "detected" after trying to switch wallets until I shut everything down and then start again.
I just tried all these combinations. The wallet is "detected", however it will not pair.
I noticed that when I paired the wallet to electrum, the wallet had a different name. I had renamed the trezor since pairing. I switched back to the name that the electrum wallet expected, but pairing still did not happen.
Are there debugging commands I can try to figure out the next steps? Should I contant trezor support?
Thank you for your help, I am very worried
Hello there,
I hope I am posting on the right topic.
I created a multisig wallet 2 of 2 on Electrum and on the one side I used my Trezor-T.
After I created the wallet I am no longer able to use the wallet as it will not pair with my trezor. I am receiving the error message stating:
"Electrum cannot pair with your Trezor."
I am a bit baffled as to why this could be.
I attempted to create a new wallet using the hardware wallet and the new wallet did not restore the one that does not pair...
Recap:
* I can login to my Electrum wallet using my passphrase.
* Electrum is OSX Version: 4.1.2
* Electrum sees the trezor wallet, however it has a red dot on the HW wallet icon at the bottom right.
* Trezor-T firmware version is: 2.3.6
Have I locked my funds? What could have gone wrong?
I hope I am posting on the right topic.
I created a multisig wallet 2 of 2 on Electrum and on the one side I used my Trezor-T.
After I created the wallet I am no longer able to use the wallet as it will not pair with my trezor. I am receiving the error message stating:
"Electrum cannot pair with your Trezor."
I am a bit baffled as to why this could be.
I attempted to create a new wallet using the hardware wallet and the new wallet did not restore the one that does not pair...
Recap:
* I can login to my Electrum wallet using my passphrase.
* Electrum is OSX Version: 4.1.2
* Electrum sees the trezor wallet, however it has a red dot on the HW wallet icon at the bottom right.
* Trezor-T firmware version is: 2.3.6
Have I locked my funds? What could have gone wrong?