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Showing 17 of 17 results by bitdik
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Topic
Board Hardware
Re: Black Arrow Customers - Consumer Complaints Links
by
bitdik
on 10/02/2015, 12:34:08 UTC
Any updates on your court case?

more the merrier Smiley

post what you have so i can sift it and present if its valid.

have to be careful, it can't be unfounded or baseless as it won't be admissible.. but if its presented as supporting evidence on his character then i think maybe its worth including.
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 14/10/2014, 07:15:05 UTC
Seems that this is their automated response nowadays:

Note the footer:

Please note that all our sales, services and communications are subject to our terms and conditions and your reply to this email will be considered an agreement to our terms and conditions from this webpage: http://www.blackarrowsoftware.com/store/legal.html

LOL! These people are so retarded it's just funny.

Dear Customer,

We have shipped and delivered your order as per our agreed and signed terms and conditions. We have been informed by DHL that you are refusing to accept the package. Please note that you are not entitled for a refund (as agreed in our terms and conditions). Your refusal to receive your order will either lead to the destruction of your goods or we might accept it as gift to us and send it to other customer. In any case, we will NOT issue you with any refund and our contract has now been fulfilled.

For your peace of mind, please read again the terms and conditions signed and agreed by you when you have placed the order (http://www.blackarrowsoftware.com/store/legal.html)

Delivery Terms
9.1 The Products are delivered to the delivery address specified by the Purchaser, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on Us. The Purchaser is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery.

Cancelling your order does not entitle you to any refund:

11.3 The Purchaser understands and agrees that we will use his payment in order to purchase the necessary materials or pay workmanship required to fulfill his pre-order which will be non-refundable if cancelled. For this reason, the purchaser hereby gives us the right and agrees with our decision to decline any requests from him or third parties to cancel his pre-order.

Please note, that we will refuse DHL to return your package. Should you choose to let DHL destroy it, that is your option; it is your merchandise, you can do whatever you want with it (as long it is for legal purposes only). If you want to give it to us as a gift ( no refund will be issued! ), please let us know and we'll inform DHL to deliver to another customer.

Warning: If you choose to take no action and ignore this message, your package will stay with DHL until they will destroy it.

Regards,
Black Arrow Team

Regards,
Black Arrow Team

Please note that all our sales, services and communications are subject to our terms and conditions and your reply to this email will be considered an agreement to our terms and conditions from this webpage: http://www.blackarrowsoftware.com/store/legal.html

Confidentiality Notice:
This communication, its content and any file attachments transmitted with it are intended solely for the addressee(s) and may contain confidential proprietary information. Access by any other party without the express written permission of the sender is unauthorised. If you have received this communication in error you may not copy, distribute or use the contents, attachments or information in any way. Please destroy it and contact the sender.
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 13/10/2014, 07:38:43 UTC
Can you provide any information of someone that can represent me in Small Claims Court?

They have a registered hk company (Company Registration. 1520309).
If you do a hk company search (it is free) you will find more info:

https://www.icris.cr.gov.hk

I believe their address is:

90 jaffe road
wanchai
hong kong

It is actually really easy to sue people in HK. You don't have to be a HK citizen but you do need to hire someone to represent you in Small Claims Courts (it can't be a lawyer so it is actually cheap to do).

Small Claims Court
If what you are claiming against a business is less than $50,000 HKD then you are eligible to sue them in Small Claims Court.

Why is small claims court good?
-lawyers are not allowed in small claims court
-The person you are suing cannot counter sue you in small claims court.
-You do not have to be a Hong Kong Resident to file a motion with the small claims court
-If black arrow fail to show then you will win the claim by default
-only transport costs can be claimed in small claims court.
-no they can't hire someone from Jamaica and claim the flight as a cost (a Philippine company tried this with my fd and it got thrown out of small claims court)
-Once you win, you are given a legal document (Writ of Fieri Facias) saying BA owe you this much in HKD$
-Then you can hire a HK government bailiff to come and collect anything from BA office that is in the value of the amount they owe you

Imagine turning up to Black Arrow office in Wan Chai and walking off with a bunch of their PCs and some bitcoin wallets while being protected by the bailiffs and the HK police.

How to file a claim for your money back in HK Small Claims Court:
http://www.judiciary.gov.hk/en/crt_services/pphlt/html/sc.htm

Online Forms:
http://www.judiciary.gov.hk/en/crt_services/forms/sc.htm


Or maybe just make a formal complaint to this organisation:

HK Consumer Complaints Council
They recommend you file a complaint against the a local company if as a consumer you come across unfair trade practices, e.g .

-goods or services not correspond to description;
-delay in delivery;
-dissatisfaction to service,

http://www.consumer.org.hk/website/ws_en/complaints_and_advices/how_to_complain/howtocomplain.html
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 24/09/2014, 06:42:25 UTC
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 21/09/2014, 14:56:01 UTC
Is it me, or has BA been suspiciously quiet lately? Also their mod'ed thread doesn't seem to be actively monitored anymore. No replies on  support (nothing new there), no updates, no shills.

Almost seems that they already packed up shop and left the sinking ship.
Post
Topic
Board Hardware
Re: Black Arrow Customers - Consumer Complaints Links
by
bitdik
on 20/09/2014, 16:59:05 UTC
Out of general interest, who has had a response lately from HK police?
Post
Topic
Board Hardware
Re: Black Arrow Customers - Consumer Complaints Links
by
bitdik
on 20/09/2014, 16:52:32 UTC
Can we just treat this shill as BA treats it's customers in their own thread? ie delete all posts from lexx2k?

I would suggest all victims to chip in whatever amount you can in this law suite in order to escalate the process and cover associated fees or if someone needs to go Hong Kong to meet Police / Hong Kong Consumer Council if necessary. Ofcourse, this is up to Bticz who is organising the campaign.

People don't realize one thing, even if you take everyone and go for refund, if company really spent money on parts they won't be able to refund you and will file bankruptcy instead, that means no one will get anything, not hardware not software if i understand that part with bankruptcy correctly. Or if someone could explain how it works.
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 19/09/2014, 07:32:12 UTC
Check this criminal update on their facebook:


Black Arrow
18 hours ago
A lot of people are asking about the PSU issue in the X3. A small percentage of the PSUs fail due to a capacitor problem. At this point only one report of a fire and the photos submitted didn't reflect an actual fire. If anyone has had an actual fire, please post photos here.

https://www.facebook.com/pages/Black-Arrow/477655819009178
Post
Topic
Board Scam Accusations
Re: Black Arrow is most likely a scam operation
by
bitdik
on 16/09/2014, 18:08:01 UTC
This guy fits the bill of Alex Savu quite well:

https://www.facebook.com/alex.savu.9?fref=browse_search

Post
Topic
Board Scam Accusations
Re: Black Arrow is most likely a scam operation
by
bitdik
on 16/09/2014, 17:20:06 UTC
I also filed with the HK police, and the HK Consumer Counsel, so far have been in contact with HK CC only, not heard from police as of yet
Post
Topic
Board Hardware
Re: Black Arrow X-1 and X-3 (not modded by Black Arrow) Thread
by
bitdik
on 16/09/2014, 16:38:07 UTC
Did anybody notice that cloud mining has been removed from the BA website, X1s are 'out of stock', and no prices are being displayed anymore:

http://www.blackarrowsoftware.com/store/cloud-mining/

Also, I have not seen any forum posts by BA on here or ecoin, are they packing their stuff, and closing shop?
Post
Topic
Board Scam Accusations
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s
by
bitdik
on 09/09/2014, 21:09:51 UTC
Please, everybody that has a bad experience with BA (that must be hundreds, if not thousands of people!!)

Leave negative trust for blackarrow:

https://bitcointalk.org/index.php?action=trust;u=105804

Don't forget to check the box behind:

This rating is negative -- the person is not trustworthy
Post
Topic
Board Scam Accusations
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s
by
bitdik
on 09/09/2014, 20:52:35 UTC
And I'm giving you 2 direct leads, and you're not goin for it - as expected, take your cash from the BA marketing budget and fuck the hell off this thread

I need proof. I need something tangible and solid. There's a lot of people here making a lot of claims, that sound really feasible, but I have no facts to print. Submit news tips to CCN with proof, and I'll print it. You want BA's bad side to be shown? Show it to me, with hard evidence. That's what I need to print a story.

What proof can people that haven't received a miner give you? There are plenty of proofs of miners catching fire and proofs of deleted forum posts available around here.

Bingo. That is exactly what I'm dealing with. I have a horde of people making possibly feasible allegations, but they can't provide proof because they physically have none. Then I have Black Arrow defending against those allegations, but they can't really provide proof either, making this a big "he said she said" battle.

My back is against a wall here, and I'm getting blamed for "taking the side of Black Arrow."

The only hard evidence I've published is the miner catching fire. They had pictures. Those were published, and I don't think anyone has any doubt in their mind that miner caught fire. So that's a start, but that's all I've got.


Post
Topic
Board Scam Accusations
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s
by
bitdik
on 09/09/2014, 16:28:02 UTC
You should talk to this guy about the units catching fire:

http://ecointalk.net/user/1724-cendav/

He is the actual guy from the screenshots, and he will confirm there was a fire, and not just a 'malfunctioning device'. This was also 'confirmed' by BA on that same forum, and of course these posts have later been removed


Alright everybody, here's the deal. I'm the journalist behind the CryptoCoinsNews article about BA responding to the accusations we received in an anonymous news tip. Since then, I've been tipped on a lot of other happenings in the BA world that sound malicious.

I'm on mobile, and for some reason can't post the article link. Excellent. If you want to look it up, it's on CCN.

So I did the digging, found truth to the accusations, and reached out to BA for response. They responded, so I printed it. If you all notice, I did not take sides. I presented each side, laid everything out on the table (including pictures and facts) and printed their response.

BA did not trick me. They simply addressed the accusations. But some people may have took CCNs printing of that to be taking a side, and that side is BA. That's not the case.

I need proof. I need something tangible and solid. There's a lot of people here making a lot of claims, that sound really feasible, but I have no facts to print. Submit news tips to CCN with proof, and I'll print it. You want BA's bad side to be shown? Show it to me, with hard evidence. That's what I need to print a story.


Post
Topic
Board Scam Accusations
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s
by
bitdik
on 09/09/2014, 16:21:08 UTC
I don't know what proof you need, you can find it here all over the place.

I can provide you with original order and payment confirmation, confirmation for refund, and their last email stating that they wont refund, because they are out of money

Do you consider that proof?

I need proof. I need something tangible and solid. There's a lot of people here making a lot of claims, that sound really feasible, but I have no facts to print. Submit news tips to CCN with proof, and I'll print it. You want BA's bad side to be shown? Show it to me, with hard evidence. That's what I need to print a story.

What proof can people that haven't received a miner give you? There are plenty of proofs of miners catching fire and proofs of deleted forum posts available around here.
Post
Topic
Board Scam Accusations
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s
by
bitdik
on 09/09/2014, 16:13:27 UTC
I read somewhere this is about X2 and X1, I'm a X3 Batch 1 customer, can I get in as well?

update on lawsuit:

reposted here


"All,
 
I have about 50 users so far who've sent details in reply to my posts here, and another 50 or so from bitcointalk.org
So far, i have orders recorded at roughly 1 million usd still outstanding in one form or another.
 
By the end of this week i should have enough to present the the legal team so they can start to construct the case to present to the court Smiley
Any of you who still wish to add your name to the list, please drop me a mail at bitcz@outlook.com
 
Again, this is direct orders place with BA and not with resellers for Batch 1 and Batch 2"




anyone still looking to get on this contact him here:



"Please send to bitcz@outlook.com the following details:
 
Order date
Rough figure on how much was spent ( please do not supply order numbers yet..this will be a job for the legals to obtain directly from you )
Contact details ( Email will suffice at this stage )
Brief paragraph outlining steps you have taken to resolve issue with BA directly ( i.e. direct communication, complaint to consumer council, local better business bureau, local state senator etc.. )
Expected resolution that would satisfy you ( i.e. full refund, delivery of goods etc )
 
Bticz"



He also has a thread on this forum

https://bitcointalk.org/index.php?topic=772278.msg8710397#msg8710397

Post
Topic
Board Scam Accusations
Topic OP
Black Arrow Software LTD is a SCAM! Avoid!
by
bitdik
on 08/09/2014, 19:09:33 UTC
I (and many other people) have ordered for thousands of dollars worth of hardware from them in November 2013, finding out beginning of 2014 that they would never ship in time.

A refund was requested, and confirmed, but so far (9 months after confirmed refund) nothing has been transferred.

These people are total frauds, and you should never to business with them.

Account:


https://bitcointalk.org/index.php?action=profile;u=105804


Related thread (which is moderated by themselves, so most critical posts will be deleted)


Customers of BA that have been scammed are advised to take this up with HK police ASAP:

 Here is everything you need to report it online:

https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php


here are the contact details of the dectives in charge of my case i have open:

Detective Investigation Team 3 of Wan Chai Police Station


If you have enqury, please feel free to contact with police constable 8259
at 852-3660 7563 or reply via e-mail, thanks.
 
Best Regards,
 
DPC 8259 Mr. LAW
DIT 3 WCHDIST
Tel: 3660 7563
Fax: 2824 0438

wchdist-dit-3-office@police.gov.hk