UPDATE
my btc arrived but wit 3 days delay
1. there is no reply from support that problem is solved why is the reason for this or simple apologoes
2. There is no compensation about the loses that I had because of them !!!
personal for me they are 50/50 legit/scam
with my personal experience one of the first indicate to scam activity is when your funds start to disappear and then there is no support and there is no support answers. Both of this things are happend to me, yes is true that the BTC finally show in my acc but wit 3 day delay ( now is 3 next time may be 10 or 30 or even more ) the support .... there is no word from them .
so I want all the people to know
when you deposit there is a chance to have huge delay after sending and showing in balance, and there is also a chance your transfer to not show at all. If the people think that the support will help them to forget about this. they never will awnser.
so in final
HASNEST DON`T HAVE SUPPORT THEY DON`T CARE ABOUT THEIR CUSTOMERS THE ONLY THINK THAT THEY CARE IS THEM SELF.