Okay so long story short.
I donwloaded a program without AV because i thought Windows Defender was good enough.
This happened around 2 months ago: Downloaded the program, ran the setup installed it and ran it. All fine. In the next 2 hours, I have gone onto my emails to find out someone was in my yahoo mailbox and tried to get into my crypto online wallets which were empty. I bought bullguard antivirus straightaway and ran scan which found viruses. I changed my passwords, reinstalled windows and changed passwords again. I thought that was it. 300 dollars gone off my paypal account, and 15 dollars used to buy GTA V off my other paypal account. I bought Ledger Nano S and stored 20 000 xrp on it, worth £10 000. Yesterday i woke up to find out that all my ripples from ledger have been moved to this adress which i suppose is the hackers address rUF5TKP4JNyXsHWjHYVWH7ugCB6FTabM8U.
Also the hacker who bought the gta has used a fake passport with my name on it to send to the game provider to prove "it was me" who bought it.
I probably wont be able to recover my life savings will I?
will be going to police station tomorrow also if they can help?
i had sensitive files on my pc, such as letters i wrote and pictures of my driving licence.
what can i do to make sure this does not happen ever again, and what else can the hackers do? Is my personal information for sale on dark web? Who knew 1 small application could ruin a life...
i am afraid they can take all my money from my bank accounts
1.) I'm very sorry to hear about your situation. You just made a bunch of rookie mistakes.
2.) If you are using a Windows computer, please download free editions of Anti-Virus, Spyware, and Malware. Here's what I have on my computer: Avast Anti-Virus, SUPERAntiSpyware, and Malwarebytes. Yes, I run on free editions.
3.) Please, please scan your computer with those programs almost daily if possible. Better than sorry!
4.) If you seek to purchase a hardware wallet to store your cryptos, never never buy an used one. Buy yours brand new directly from the manufacturer or trusted third parties.
5.) If you want to save your backup codes, seed words, etc. into text files, please save those in your encrypted flash usb and store it somewhere safely.
I hope it helps!