Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 17:48:21 UTC
Coins have reached my wallet...
+ 0.3 extra BTC's
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 17:10:45 UTC
well i see the coins bouncing through the blockchain
5 confirmations so far....Gareth? i sent you a pm concerning getting verified or not being able to be verified by BI website...zipzap verified me ok, can ya help me with this situation?
Thanks,
chrometric
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 13:55:08 UTC
Hello BitInstant People.....can one of you.... URSAY? Seth? Yankee? Gareth?
Please let me know whats goin on with my Case #: 9029
as it stands right now, i just gave my bookies guys the sofa, the 72 inch vizo television and my 5 year old daughters bird...cage and all
Please, i'd just like to have the bitcoins that i paid for.
chrometric
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 13:45:59 UTC
Repeatedly Slams head against keyboard
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 04:39:02 UTC
still here with you all
seriously though.....if i get my coins soon..shit i've already waited 3 day...i'm getting off track, yes i am livid right about now but i would use bitinstant again ....if...i get the other half of my order i placed around 11 am on the 11th of this month.....then yes.
until then i'll remain here and see what happens because right now i cannot do a damn thing about it and that really irks me
chrometric
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 03:48:58 UTC
chrome, firefox, comodo and IE all 4 of those browsers as well as an emulator browser all give me this same msg:
Please Verify Your ID
You have failed authentication too many times, please wait a week before trying again.
i dont know how i could have failed...my information was true
ZipZap had no problems with verification...just sayin
i just want to make sure that i can still remain as a happy BitInstant customer in the future
chrometric
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 03:38:38 UTC
LOL
Welcome back
is there any way that you can verify me?
for some reason or another the bitinstant website says it cant verify
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 02:13:52 UTC
that would be nice...........
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 01:50:35 UTC
well it's been another hour and still no movement of bitcoins on the blockchain to my addy
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 01:28:06 UTC
(Slaps Forehead)
So that was just a ruse to calm us down?
i said i'll check the blockchain in 45 min and that will be in 5 minutes LOL
i'll give it a full hour before i say anything, and seriously, the bitinstant website tells me that it was unable to verify me
zipzap had no problems verifying me, why does bitinstant keep telling me that it cant verify me and to wait a week LOL
(slaps Forehead with a hammer)
i'm just going to go poop and when i come back i'll check the blockchain and let you all know
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 00:59:36 UTC
ok, will i actually have to wait a week to get verified on the BitInstant website?
I Mean, if i get my coins tonight or tomorrow sometime i'll be able to order again as long as i can get verified
(Slaps Forehead)
chrometric
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 00:37:54 UTC
Quote from: Gareth (BitInstant)
Quote from: chrometric
Please tell me that Case #: 9029
is goin through now
i can push my bookie off for a few more hours if so ....
All orders caught in the backlog are being handled now, from your support ticket I can see one of your orders already executed and the other is in position 135 in the dump of orders
Thank You, I'll keep checking my wallet and start to check the blockchain in 45 minutes
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 00:20:47 UTC
congrats shampayne
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 14/06/2013, 00:18:29 UTC
Please tell me that Case #: 9029
is goin through now
i can push my bookie off for a few more hours if so ....
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 23:46:19 UTC
both of my transactions say "Paid"
and yes, thanks for this tangible information
i'll just wait to see the second of my orders on blockchain being transfered to my BTC wallet.
**Crosses Fingers**
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 23:36:42 UTC
For what it's worth, i've been a BI customer for around 7 months and never had any problems until tuesday june 11 2013. I've lost my head about this because i have seen others in complaining about BI. Until now, i never took it to heart. Right now i am confused and very disgruntled
Heck, the BI website cant even verify my information
For some of us that have been around for the short time as i have (7+ months) that have faithfully used BitInstant, i Respectfully ask....Please get me my coins and verify my information so i can continue to be a Customer of BitInstant.
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 20:33:27 UTC
is this how ziggap failed?
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 19:46:31 UTC
Quote from: URSAY
Quote from: AngryCustomer
Quote from: chrometric
failed from Tuesday around mid day
same..i just want my bitcoins by friday ...otherwise we will have to wait all weekend. UGH
We work over the weekend. If your issue has a resolution over the weekend then we'll be ready to fix it and let you know of that resolution regardless of what day it is.
Quote from: Gareth (BitInstant)
Quote from: AngryCustometric
Quote from: chrometric
failed from Tuesday around mid day
same..i just want my bitcoins by friday ...otherwise we will have to wait all weekend. UGH
We will still be working on this over the weekend if needed, but I seriously doubt it will last that long.
Thank You
chrometric
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 19:39:12 UTC
failed from Tuesday around mid day
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
chrometric
on 13/06/2013, 19:36:28 UTC
i'll admit i shot off a dupe
not knowing the msg system sends all the msg's as "tickets"
Re: Case #: 9029. Please help me to resolve this missing bitcoin issue
I would like to remain a customer, tomorrow will make a 4 day wait.