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Showing 5 of 5 results by cigsmoke411
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 09/07/2013, 22:33:21 UTC
What happened to all the deposit locations ? no walmart , no cvs ?  

I still get some options , but they are scattered far and wide , and all small businesses and such .

what happened ? will they come back ? can i still just make an order and go to walmart ? or will it not work now
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 23/03/2013, 13:38:30 UTC
Okay. i received this email almost 12 hours ago. Still not seeing the funds in my Mt.Gox account. Mt.Gox told me to contact BitInstant. Being that we're in the weekend, should I expect a delay before seeing the funds?:

Hey there,
This is to notify you that your order has been updated, please find the details below:
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order.

OrderID: 160f7bdc-beb6-4051-8abf-eb7bc5fa4977
EventID: dd7caf4f-9696-4636-bda8-32b1e66d41b7
DestAccount: XXXXXX
QuoteID: a8f0fb4b-2a35-4251-8f10-bbe2991ee42a
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1363981825.76
APIResponse: MTGOX-USD-2PVWS-NVDNE-GAZAM-FCB37
FundsSent: $....... USD


yep , i got the same , and still no funds in my mtgox.  i wonder what this means?

anyway heres my id again for support just in case Tongue

order id   3b3bce78-6765-4667-8ea6-a8c315b848fb
quote id  5cfd4f18-9300-4261-aee7-7e9c63bc88b2
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 23/03/2013, 00:26:45 UTC
well i got an email to the email i used in my zipzap cash deposit , not the one i did the support to
but anyway it said

Hey there, This is to notify you that your order has been updated, please find the details below: We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order

and my new status is

Your order status
Order completed
Order receipt
Quote ID   5cfd4f18-9300-4261-aee7-7e9c63bc88b2
Event ID   6c414555-9735-4c40-83d3-6940d3586f38
Fees (inclusive)   3.99%%
Amount you paid   $128.0 USD
Amount you will receive   $122.8928 USD
Destination exchange   MtGox
Destination account   222341
Order event log
Timestamp   Event ID   Event type
Thu Mar 21 16:28:13 2013   6c414555-9735-4c40-83d3-6940d3586f38   Quote for new transaction
Thu Mar 21 17:00:25 2013   8bff9970-b63e-48e9-9351-aa4970d10a64   New Order
Thu Mar 21 16:58:55 2013   d6de3818-ebe0-4d01-8e2a-3f4dd053d2ed   Serious error occurred
Fri Mar 22 19:36:51 2013   772af205-085f-48e8-b7bc-5d241197f841   MTGox Connection Error
Fri Mar 22 19:42:03 2013   4639e339-84b6-4e7b-893a-39493546d6ec   Order executed - funds deposited at remote exchange

yet i still have nothing in my account . this was 4 hours ago.  Im wondering what this means ? and maybe it just takes along time now to go thru ? or is this a new error ?

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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 22/03/2013, 21:01:11 UTC
i posted my quote id before , but here is my info again , hope this helps

Quote ID   5cfd4f18-9300-4261-aee7-7e9c63bc88b2
Event ID   6c414555-9735-4c40-83d3-6940d3586f38
Fees (inclusive)   3.99%%
Amount you paid   $128.0 USD
Amount you will receive   $122.8928 USD
Destination exchange   MtGox
Destination account   222341
Order event log
Timestamp   Event ID   Event type
Thu Mar 21 16:28:13 2013   6c414555-9735-4c40-83d3-6940d3586f38    Quote for new transaction
Thu Mar 21 17:00:25 2013   8bff9970-b63e-48e9-9351-aa4970d10a64   New Order
Thu Mar 21 16:58:55 2013    d6de3818-ebe0-4d01-8e2a-3f4dd053d2ed   Serious error occurred

thanks in advance

EDIT: oh , i just got an email saying money was put into my mtgox account . looks like it may have been processed .. i dont see the funds yet , but , hopefully this means its resolved
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cigsmoke411
on 22/03/2013, 15:03:14 UTC
Ive used bitinstant quite a bit , and this is the first time Ive had a problem.
My money was never deposited in my mtgox account Sad

Quote ID   5cfd4f18-9300-4261-aee7-7e9c63bc88b2