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Showing 20 of 72 results by coinsph.Thomas
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 05/07/2017, 06:45:55 UTC
Hi everyone!

I'll be leaving the thread, but no worries since two of my teammates will take over! Your concerns and inquiries will be addressed by coinsph.Pem and coinsph.Kyle. Smiley If you have questions regarding your account, we suggest that you reach out to us via the in-app chat, email at help@coins.ph, or call our hotline 0905 511 1619 from 10am to 6pm, Monday to Friday.

Also, we just want to remind you to be vigilant about who to trust on the internet. Refrain from giving out sensitive information if you have not verified the legitimacy of the person you're talking with.

It's been great answering your concerns here. Have a great day ahead!

Thank you!

Thomas
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Board Pilipinas
Re: Coins.ph Official Thread
by
coinsph.Thomas
on 23/06/2017, 07:28:43 UTC
Maaari bang magsuggest na iresolba ang problemang nakita ko sa Application sa phone? Bawat nagloload ako sa phone napakatagal mapunta sa confirmation para magbayad ng load. Antagal magloading para dun at nakakapagtaka may internet naman bakit napakatagal dun sa bandang yun, tipong mababadtrip ka kakahintay bago lumabas yung confirmation na babayadan mo yung load. Sana maresolba niyo ito. Maraming salamat.
That's exactly what I am experiencing every time I buy load. I start to notice it when I updated the app siguro  2 weeks ago, nung nagstart yung 100% rebate promo sa first load. I guess it's because kailangan pang iload yung parang banner ng promo. Hindi ka makakabuy load pag hindi mo pa nakikita yung banner.

Hi chickenado and xianbits,

Very sorry to hear about your experience. May I know if you have already sent us a message or email regarding this? If you could send us a screenshot of the panel where you encounter this, that would be really helpful. You may contact us through the in-app chat or send us an email at help@coins.ph
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 12:18:13 UTC
meron pa bang promo sa coins.ph paybill get 250 1st user

Hello!

Opo, ongoing pa rin po ang promotion na ito para sa first time bill payeres hanggang June 30. Make sure lang po na naka-link na ang Facebook niyo sa inyong Coins account at mayroon na rin po kayong verififed mobile number. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 12:02:33 UTC
Finally! May thread na sila dito. Alam ko yung iba dito matagal na gustong makita tong official thread ng Coins.ph at heto na nga!

Simple question. May age limit ba ang pag gamit ng coins.ph? Yung pinsan ko kasi gusto nya din sana pero hindi pa sya 18.

Yes, meron po. Hindi po pwede magregister sa Coins.ph kung below 18. Pasensya na po.
paano po pag inabot ng 1yr na walang verification

Hello po!

Wala naman pong kaso iyon. Smiley Magagamit niyo pa rin po ang inyong account, pero hindi po kayo makakapag Cash Out until ID and Selfie verified na ang inyong account.
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Board Pilipinas
Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:40:34 UTC
ok naman tong suggestion na to pra hindi masyado lumaki yung fee na binabayaran natin gamit ang coins.ph account palabas, pero sigurado na napakadaming iiyak nyan sa coins.ph kasi napaka dami ng users nila na umaasa sa faucet at sa mga barya barya lang, kung matitingnan mo yung mga groups sa facebook na bitcoin related ay halos 20k sats pababa yung mga pumapasok sa wallet nila every transaction haha

Coins.ph team,

I think it is just fair to have the transaction fee at a dollar. Or just like what I've said in the earlier pages of this thread, having a contract with a miner might help. If only electricity cost here in the Philippines is low, mining would be a very nice business too.

Hello!

Thank you for your suggestion. I'll take note of this and raise it to our team. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:24:16 UTC
Bket po ang Taas ng fee ni coins. ano po ang dahilan at paano po eto baba po ,curious lng po ako sa bagay na eto at sana inyong matugonan. salamat

Hello po!

Ganito po ang fees dahil po sa mabilis na pagtaas ng fees na chinacharge ng miners. Maaari niyo pong puntahan ang link na ito for more information -- http://blog.coins.ph/post/161502469854/bitcoin-processing-fees-what-are-they
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:18:51 UTC
Hi everyone!

I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.

Thank you and looking forward to hearing from you all. Smiley
gaano katagal bago maverified ang acc sa coinsph ? gusto ko kase gumawa na ng acc kahit newbie pa alng ako

Hello po!

Stepping in for Niquie. Ang account verification po ay maaaring umabot ng 2-3 business days. Smiley Pwede po kayong mag send ng follow up, mag chat lang po kayo sa amin sa app or mag send ng email sa help@coins.ph!
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:17:21 UTC
hi coins! my account was disabled due to i reported a hacking incident on my account. after that I received an email if  i want to reactivate my account, and I said yes but i never got a reply from coins again. can you help me to reactivate my account

Hi there,

Sorry to hear about your experience. Could you please send a follow up chat message or email to help@coins.ph? Or you may call us at 0905 511 1619 from 10am to 6pm.

Hi there Thomas, is that number you posted the same number coins.ph have on their facebook profile/page? I have tried contacting the number given on facebook but unfortunately it says cannot be reached. And I am pretty sure that I have called in between 10am - 6pm. And also wanted to ask you what time is your availability here on bitcointalk?

Hi angrybird,

Yes, this is the number posted on our official Facebook page https://www.facebook.com/coinsph/ Smiley Sorry to hear that you weren't able to reach us, it may be possible that there was a problem with the signal, but we make sure that our phone line is available from 10am-6pm, Monday to Friday. With regard to my availability here on Bitcointalk, there is no specific time but I'm working on being more visible now. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:12:53 UTC
tatanungin ko lang ms.unique (representative) kung kahit diko pa na veverified sa last terms ng need ng latest valid ID ay makaka earn naba ko sa mga nag sign up sa referral ko na naverified na nila sa last verification. ?

Hello!

Opo makukuha niyo po ang inyong referral reward kahit na hindi pa kayo ID and Selfie verified as long as yung referral niyo po ay ID and Selfie verified na! Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 11:05:24 UTC
Gumagamit din ako ng coins.ph yun nga lang habang tumatagal tumataas fees.Samantalang ung fees nila ang hirap na kitaain online.
mataas ang fee kapag btc to btc ang pagsend mo, inalis na din nila ung free of charge na transaction, kahit sabihin nating .001 lang un oo nga mahirap na kitain un online, kaya ako ang ginagawa ko kapag nagsesend ako sa ibang tao ng pera php to php nalang ang ginagawa ko, iniiwasan ko nalang ung btc to btc na transaction, at puro papasok nalang ang gagawin ko since nagsisimula naman na ako dito sa signature campaign kaya alam kong kikita na ako dito

ang alam ko kapag coins.ph to coins.ph account ay walang fee kahit pa bitcoins or pesos ang isend mo at kahit anong amount din kasi ginagawa ko yan e. yung sa coins.ph to coins.ph kasi offline lang yan at hindi na kailangan dumaan sa blockchain ng transaction kaya hindi na kailangan magbayad ng miners fee

Hello po!

Tama po kayo na kapag Coins wallet to Coins wallet wala pong fee mapa PHP man o BTC ang sinend. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 10:58:43 UTC
Gumagamit din ako ng coins.ph yun nga lang habang tumatagal tumataas fees.Samantalang ung fees nila ang hirap na kitaain online.
Ako matagal na ako gumagamit nang coins.ph mahigit 1 year na rin siguro. Naabutan ko pa nga  yung trasaction fee ay wala pang fee na babayaran o kahit isang cents wala talaga. Ngayon ang fee ay 0.001 bitcoin o mahigit 130 pesos din yun. Ang hirap kaya kumita nang ganyan tapos sila kukunin lang nila . Kaya naman mababawasan ang mga uset nila kung ganyan sila nang ganyan.

Hello po,

Naiintindihan po namin ang inyong concern tungkol sa fees, pero ito po ay kinailangan namin gawin dahil sa mabilis na pagtaas din ng fees ng miners sa pag-write ng transactions. Please note lang po na hindi po kami kumikita sa fees na aming chinacharge. Salamat po sa inyong pag-unawa rito.
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 22/06/2017, 10:54:45 UTC
Magandang gabi po,

Ang Coins.ph po ay isang duly registered na business dito sa Pilipinas. Kami po ay registered sa SEC at kami rin po ay regulated ng Bangko Sentral ng Pilipinas as a licensed money remittance agent.

Hello po, Mabuti naman po at meron nang sasagot sa aming mga queries regarding coins.ph . Magiging regular ka ba dito thomas? Ang hirap kasi minsan humagilap sa support, minsan 1 day bago sila sumagot. Kaya minsan mas okay pa na maghintay sa delayed transaction kesa magfile ng ticket.

Hello!

Opo, magiging mas madalas na po akong mag-reply sa inyong inquiries dito. Smiley Pero dapat pa rin po kayong mag message sa amin sa chat o sa help@coins.ph kung mayroon po kayong concerns tungkol sa inyong account.
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 15/06/2017, 07:58:25 UTC
hi coins! my account was disabled due to i reported a hacking incident on my account. after that I received an email if  i want to reactivate my account, and I said yes but i never got a reply from coins again. can you help me to reactivate my account

Hi there,

Sorry to hear about your experience. Could you please send a follow up chat message or email to help@coins.ph? Or you may call us at 0905 511 1619 from 10am to 6pm.
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 10:38:15 UTC
Hi tanong lang po ito sa coins.ph website na wallet provider but sobrang dami ng rules at regulations and site diba dpat ito ay isang decentralized bitcoin wallet provider dahil nga ang negosyo nya ay bitcoin at bat lung mag veverify lang ng account ang daming kailangan gawin para lang iverify ang account diba decentralized bitcoin wallet provider po kayo? (sorry for being repetetive) pero kung di nman kayo regulated ng gobyerno diba dpat di kayo mag higpit masyado. Ang bakit yung buy and sell nyo ng bitcoin parang mataas masyado buy kaysa sa sell parang medyo lugi gusto mag benta nun ng BTC sa inyo kung ganun ang price.
Parang may mali po. Regulated po sila ng gobyerno kaya nga ganyan sila ka higpit. Sa pagkakaalam ko requirement po ng BSP na magsubmit ng ID, at kaya nga rin GOVERNMENT ISSUED ID yung hinihingi. Maaaring tama po kayo sa lahat ng sinsabi nyo KUNG walang ibang business ang coins.ph. Kung talagang wallet lang po talaga sila. Eh, meron kaya silang e-load, bills payment, at remittance. At dahil dito, kaya po kailangang pumasok ang gobyerno. Anyone, please correct me but this is what I've understood so far.
Tama ito. simula nung napansin ng BSP na dumadami ang mga users ng coins.ph sabay nyan na naghigpit ang coins.ph sa requiremwnts nila sa verification kasi under sila ng government and  bsp. Para yan maiwasan ang money laundering at paggamit ng cryptocurrency sa illegal na paraan dito sa Pinas.

Magandang gabi po,

Ang Coins.ph po ay isang duly registered na business dito sa Pilipinas. Kami po ay registered sa SEC at kami rin po ay regulated ng Bangko Sentral ng Pilipinas as a licensed money remittance agent.
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 10:35:29 UTC
Coins.ph bakit ganun kayo maka pang reject nang ID? yung sa schoold ID nyo 14-17 yrs old lang pwede? pano naman yung 20yrs old na college student tapos school ID lang ang meron, student pa rin naman kami ha. sana naman baguhin nila yang patakaran nilang 14-17 sana gawing 14-21. Yun lang po thanks, badtrip kase akala ko verify na coins.ph ko 3 days akong naghintay sad.

Hello po,

Pasensya na po kayo pero ito po ang sinusunod ng aming compliance team based na rin po on their review of local regulations. Maaari naman po kayong mag-apply ng government ID tulad ng NBI Clearance, Postal ID, LTO Student Permit at marami pang iba. Nandito po yung complete list ng aming tinatanggap na mga IDs: support.coins.ph/hc/en-us/articles/201305174-Which-IDs-are-accepted-for-the-ID-verification-process-

Sana po ay nakatulong ako sa inyo. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 10:34:12 UTC
Hi Niquie. Pwede niyo bang sabihin kung ilan ang cuts niyo pag nagcoconvert ang mga tao from BTC to PHP and vice versa?

Hello po! Stepping in for Niquie. Maaari po ba namin malaman kung anong ibig sabihin niyo when you say "cuts" pag nag-coconvert?
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 10:23:26 UTC
Kapag po ba nagsend ako ng bitcon from electrum papuntang coins.ph, may fee po ba akonv babayaran? If so gaano po kaya kalaki? Thank you.

If it was not changed, what I remember is by default, their fee is 0.5mbtc per kb. It is a very low amount and may take a while to get confirmed. You can base tx fees here : https://bitcoinfees.21.co and estimated time of processing.

Thank you sir sa pagsagot. Edi very impractical po kapag dibpa naman kalakihan yung kinikita tapos sa electrum ka magwawallet. Also Kapag po ba coins.ph to coins.ph may fee ang pagtransfer ng bitcoin? Do I have to be verified po ba to transfer money on other coins.ph account?

Hello po!

Kapag Coins.ph to Coins.ph, wala pong fee at hindi po kailangan ID and Selfie verified para po makapag transfer ng money within the platform. Smiley
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 10:14:22 UTC
good work coins.ph pataasin nyo pa ng todo ang fees ng kada send nyo
nakakatuwa kayo sa mga small user ng bitcoin ... masyado kayong mapanglamang
nako nako nako .... dadating din yung time na magkakaroon kayo ng kakumpitensya

Naiintindihan po namin ang inyong concern tungkol dito. Pero please note po na nag-aadjust lang po ang aming fees depending on the fees charged by the miners. Please note lang din po na hindi kami kumikita sa BTC transfer fees; ito po ay napupunta sa miners upang maproseso ang Bitcoin transfers ng aming users papunta sa external wallet. Kung masyado pong mababa ang fees, magiging mabagal po ang pag proseso ng miners sa Bitcoin transfers, at maaari pa nga po itong hindi maproseso.

Sana po maintindihan niyo kung bakit po ganito ang fees sa Bitcoin transfers papunta sa external wallets. Salamat po.

For more information, maaari niyo pong tignan ang blog post namin - http://blog.coins.ph/post/161502469854/bitcoin-processing-fees-what-are-they
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 09:22:28 UTC
Wala nang bdo iption Sa coins,ph?

Hello!

Unfortunately BDO cash ins are not available until further notice. We are very sorry for the inconvenience. There's no feedback yet regarding this.

You may try the other cash in options for the meantime and refer to this link for your guidance: https://support.coins.ph/hc/en-us/articles/201322620-Which-cash-in-methods-are-available-
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Re: Coins.ph Official Thread
by
coinsph.Thomas
on 14/06/2017, 09:15:37 UTC
Dati rati pag mag didice ako, punta ko 7/11 with 100 pesos equivalent na sa 0.003. Tapos di pa kelangan ng tx fee. Ngayon tumigil na ko magdice dahil sa lugi sa fee.

Diary ng sugarol.



Dati.

Kung ayaw ng fee sa cashin, try mu mag transfer via online banking. Yon ang gamit ko at na rerefund ng coins.ph ang transaction fee ko after nila ma verify.
Really? Anong bank ba tinutukoy mo kasi ang alam ko BDO lang yung mababalik sayo yung transaction fee pag nag-cash-in? I'm using a BPI account, pero di ko pa natry mag transfer online sa pagka-cashin. Kung magiging libre ito, edi wow.

Hello!

Right now, the fees for Unionbank over-the-counter or online fund transfer Cash Ins are rebated back to the user's account. Smiley