Update: CryptoMixer staff have refunded me for my mix. Thank you to the staff. Very honest, this was large amount.

I am continuieing to use the mixer now and have no problem with large amount.

I got a partial refund, not full though. did you get any?

still waiting for next payment, no response from admin

i do not understand payment plan.... they have 2,000 BTC in reserve....

update:

the admin fixed their mistake and sent me my first payment for my refund.

thank you cryptomixer support for being honest and doing the right thing!

update:

i spoke with the admin on live chat, and he told me that someone contacted them from another email with the same letter of guarantee as me and gave him the address to send my refund to apparently...?

i sent the support 2 emails containing some screenshots and letters of guarantee from MY email originally, and then all further contact was done via bitcointalk PMs. I specifically told him not to send the refund to that address when he asked me to confirm it, yet they did anyway.

the admins now are telling me they are re-checking all details and will get back to me.

i will update the thread when i have more info, but for now I would still tread with caution on this mixer.. i hope they can make it right for me because I have lost a very large amount of money.

Update on my lost 1.48 BTC ($85,000 USD):

- Admin finally replied to me, said I will be refunded for my losses in a few separate payments between now and the end of May.
- Admin sends me a BTC address to send the refund to and says "Please confirm that this is the correct address to send your refund to".
- I have never seen the address he sent me, nor did I previously send him ANY BTC address to send my refund to, and it is not my BTC wallet. I reply and tell him don't send the refund there, and give him another address that IS mine to send the refund to.
- A few days later (today) I get another message saying that they have sent the first payment for my refund. I check the transaction, and see that they sent $30,000 to the address that they had given me before, even though I had told them NOT to send the refund to that address, and given them a new one.

The address they sent me is not any address I have ever used, nor is it the address that I used to originally send the coins to cryptomixer. I have no clue where they got this address to send my refund to, as I never sent it to them, and I am unsure as to why they proceeded to send $30,000 of my refund to this address after I specifically told them not to and gave them a new one....

why would they not send funds back to the address that originally sent them? why would they send them there after i told them not to? I will keep the thread updated when I get a response from them.


tl;dr:
still have not received any amount of a refund for my lost 1.48 BTC.
admin sent around .5 BTC of my 'refund' to a random address that I don't own and never gave to them.

Let's not forget that many user lost money on the REAL Cryptomixer site. Just check the past few pages of posts. admins still have not provide any refunds... i suggest everyone avoid this mixer until the admins provide refunds, because at this point, it is possible that they are simply scamming and talking about 'refunds' to buy time and scam more people. the real cryptomixer.io website doesn't even have any warning message on it about what happened like they posted on this thread!

not trying to make accusations, but it is a real possibility that the admins simply switched their SSL certificate, cried 'we got hacked!', and then posted on this forum to save face while leaving the website up to scam more users. I hope this is not the case, and the site really did get hacked, and the admins will refund everyone like they say, but now it has been over a week and not a single user who got scammed has gotten any refunds still.

already chatted multiple times, they just told me they are working on it

i hope they get back to me soon.. i have to be one of the bigger (or biggest...) cases, and have not received any reply to my email at all since 5+ days. the only response I've received is from PM with a link to the post they made earlier...

none for me... still out $85,000. no additional responses besides they are 'working on all cases'

this is true, but they still have not said they plan to fully refund all affected users. they say have an 'option' for refund depending on total loss etc, but i think if they have 2000 BTC, the only right answer is to full refund all users.

still no refund for my $85,000, but support say they are 'working on the cases'... if they have 2000 btc reserve like they say, they should refund all scmamed users!

Still not a single response from support or admins. Lost $85,000...................................

PLEASE

I lost 1.48 BTC to this yesterday, emailed over 24 ours ago and no response! Please bro... I have been a loyal  cm user for years. dont go out scamming like this. make it right and refund customers.