I feel truly let down. Not only by BA and their failure with hardware etc (thats somewhat expected in this new industry) but more so in the DZ mining Co Op as a whole. All this time I have had the impression that DZ, Thomas and Bobsag3 are really good guys and do their utmost to help and assist, however of late my feelings about this have changed.
They know things have gone horribly wrong, and yet although they have put some things in place, their customer service has gone down the toilet. In my eyes, some companies have to take a financial hit in order continue with their good name and reputation intact. The problem being that the hobby/business we are in is really about money and is reliant on things going to plan 1st time. Not only for businesses, but for customers.
Going very quiet when things go down the shitter and not honouring refunds upto the shipping date (even if that means your co op loses money) is just not on.
Thats three members of our community I hope to not have dealings with again. A refund really should be honoured, because what you promised has not happened. Whether thats your fault or not, DZ et al. I don`t care.
Get it done. Surely your other rounds have achieved enough money to enable at least partial refund?
At this point I disaggree with your take on the DZ being partically at fault... The hardware did not show up, period. Not much that can be done about that. DZ had nothing to do with that, and any shares we kept, with the hope of compensation, are going to be worth very little... that is the nature of pre-orders and it sucks!!! That said there are some options, and I think the chip option with using chips to pay for having them put on a board is the best option at this point... It will increase our total hashing by quite a bit, and likely be completed prior to the shipping of the x-3's.
I Know that I will no longer do business with BA, but minersource has been pretty good so far, DZ a little quiet of late, but I don't feel that I have been ripped off (yet)... they could not control BA, and BA has failed in their promises...
my 2 cents, that is about what it is worth - at least at the current difficulty, will be worth less in about 3 days....
danleuthner