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Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 18/03/2014, 14:58:51 UTC
For those that remember I complained about not being able to log back into the account after the DDOS attack. I hassled Micon, Freemoney and posted on the forum.

The seals support team got in touch recently, apologized for the delay and were very courteous. The issue has now been resolved and all is good.

I spent close to five hours here posting about the complaint. Mainly due to the posting limitation (360). I was tempted to donate and become a full member.



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Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 12/02/2014, 12:21:26 UTC
also...last year (march/april) i had an account and recently tried logging in, didn't work. where can i find the option to send password to my email?

yo...how can i recover my account?

Forget it man, your coins are lost. I lost 0.398 coins.
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Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 12/02/2014, 12:11:07 UTC
Been busy recently so haven't posted anything about my account lock out.

I exchanged a few messages with freemoney and micon who said they would help me out. Freemoney first seemed to keen to help but once I explained the situation in detail I haven't heard anything back since.

Micon said there was nothing wrong with my account yet I can't log in. Freemoney said I have been able to log in since so maybe I am typing my password in wrong. I had the password stored correctly in three places, I have tried to re-type, copy and paste a maddening amount of times but it doesn't help.

I can tell you what happens when I try to log in. I get an account locked message and get asked to retype my password. This is where it ends. I re-type the details and it loops back to the home screen saying bad login error.

I had already sent two emails and was told to send another email to support by Micon. I have now sent three emails in total explaining the situation in detail.

I created another email address to send the third as I thought there may be a problem with my email account as freemoney said they hadn't received any of my emails.

I have been waiting since the ddos firstly to play and since then to withdraw my hard earned coins. My case doesn't seem to be isolated. I would be very careful using their site.

Just feel like I have been palmed off completely and had my coins stolen. I have been extremely patient and not made direct accusations but what else can this be called now?

Very disappointed seals. After several weeks of waiting, effort and time spent on my part I have had no explanation as to why I have been locked out. Not cool at all.
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Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 30/01/2014, 16:39:09 UTC
Not heard anything from Micon or seals support even though he said he would help sort it out if support didn't reply. Deposited, 0.4btc, account was locked before I got a chance to play and got no reply to my queries. Account is locked for no apparent reason. I deserve a reason and my money back.

I have waited patiently and not made accusations like others who claimed their passwords were changed and then ignored by seals. I am not suggesting that but either way, this is outright theft if I don't get my coins back.
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Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 28/01/2014, 09:25:48 UTC

From what I have read, if you don't have a verified email address linked to the account, they will not respond to you.

They might, it's worth a shot anyway.  Good luck, hope you get your money.

Thanks man.

Nothing so far, will update if I hear anything back from them. Read so much about it being a great site shame I can't even get to play one hand. I at least deserve an explanation. The account seems to be locked. I log in and then it asks for login details again and says bad login.

There was speculation about other posters who made similar complaints that they were colluding, advertising on seals forums/threads. I have done neither so I would love to hear the explanation for this.

I'd be shocked if an email to support@sealswithclubs.eu doesn't lead to a quick account recovery for any legitimate player.   In fact msg me personally if it doesn't

Hi Micon, I have sent them two emails so far one yesterday and one last Saturday explaining the situation with no reply. I also sent you a pm yesterday. Your help would be greatly appreciated. I got my hopes up after your post and was really looking forward to playing today.

Just tried to log in and it's still the same problem.
Post
Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 27/01/2014, 16:06:11 UTC

From what I have read, if you don't have a verified email address linked to the account, they will not respond to you.

They might, it's worth a shot anyway.  Good luck, hope you get your money.

Thanks man.

Nothing so far, will update if I hear anything back from them. Read so much about it being a great site shame I can't even get to play one hand. I at least deserve an explanation. The account seems to be locked. I log in and then it asks for login details again and says bad login.

There was speculation about other posters who made similar complaints that they were colluding, advertising on seals forums/threads. I have done neither so I would love to hear the explanation for this.
Post
Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 26/01/2014, 13:28:15 UTC
Did you email support@sealswithclubs.eu with all the info ? Better not give any info here so you can verify it privately with them.

Thanks, edited the post.

Yea, I sent them an email. I know and appreciate that right now is an incredibly busy time for them. I don't want to come across as a bitch moaning all day long but I am pretty worried because the circumstances seem pretty strange. I waited patiently during the ddos attack and kept faith. When the site came up back I of course expected to be able to log in.

Pretty worried now that I can't login with my correct password. Even stranger it allowed me to log in once and that's were the problem started.

The email address I messaged them from isn't verified on my account. I didn't set up one up when I registered.

From what I have read, if you don't have a verified email address linked to the account, they will not respond to you.
Post
Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 26/01/2014, 11:29:35 UTC
Since I am a newbie, had no linked email, and low forum post count looks I will be ignored on the forum and by support. I had 400 chips on the account and never got to play because of the site being down. Now when it comes back up I can't log in. Well it let me log in once and wouldn't let me process a withdrawal because all of a sudden there was a bad login.

I can say the password I used was correct with 100% certainty. I had it backup on an encrypted folder, encrypted pen drive and written down. Why would it stop working for no reason?

If seals truly supported anonymity they could have chosen a different two factor authenticator apart from known data miner google.

Please help me. The btc address associated with the account is:
(Edited out)


If you don't want me to play on your site then at least let me withdraw my coins.

The more I search, the more similar stories I find and no resolution.

Post
Topic
Board Gambling
Re: SealsWithClubs.eu | Largest Bitcoin Poker Site | No Banking | Fast Cashouts
by
dollarster
on 25/01/2014, 12:59:30 UTC
Tried to log in last night and I managed to get into my account. When I tried to process a withdrawal I couldn't get any further. It said bad login. The password is definitely correct as I had it stored in a word document kept in a encrypted folder on my computer.

Anyone else having this problem? I thought I would try again today but I am having the exact same problem. Will I become one of those people who's funds are held indefinitely as it has been claimed?

Please help seals. I know you are probably insanely busy but help would really be appreciated. I haven't even got to play one hand yet! I have 400 chips on there which is a lot for me to have tied up.