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Showing 20 of 51 results by eXch Support
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Topic
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Merits 2 from 1 user
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 23/04/2025, 21:19:23 UTC
⭐ Merited by klarki (2)
Some have done good reports but have not communicated their username, they can still contact us via PM if necessary.

Following our last post, we received numerous PMs.

We confirm that we will answer to everyone in the coming days, we need time to do the necessary checks.
Post
Topic
Board Exchanges
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 23/04/2025, 21:01:04 UTC
We have responded to all the support tickets. Our ETH node issue is now resolved, and the transactions still pending will be processed as soon as possible.
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Topic
Board Services
Merits 15 from 12 users
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 21/04/2025, 12:23:27 UTC
⭐ Merited by NeuroticFish (3) ,bitmover (2) ,PX-Z (1) ,Peanutswar (1) ,DYING_S0UL (1) ,SamReomo (1) ,Zwei (1) ,joker_josue (1) ,I_Anime (1) ,Cricktor (1) ,Ambatman (1) ,Knight Hider (1)
The rewards have been distributed for the 4 domains that are already suspended.

TXID: 61792cf9a1cdedf9b0d4bc676741dcf3ba8c85ecfcab83e64e2a626d67b1d617


All activities have been reviewed carefully; some were not considered for various reasons (domain reported after suspension, domain name not present in the report, some confused the official domain with a phishing domain, some have never communicated their username and BTC address despite several reminders in this thread and emails from us and we did not have enough elements to link their emails to a Bitcointalk account, and so on). Some have done good reports but have not communicated their username, they can still contact us via PM if necessary.

We thank you for the work done, and we encourage you to continue the good work for the domains that are still online.
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Topic
Board Services
Merits 11 from 6 users
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 17/04/2025, 19:18:23 UTC
⭐ Merited by klarki (5) ,bitmover (2) ,examplens (1) ,SamReomo (1) ,Cricktor (1) ,bias (1)
Friends, the Anti-Phishing campaign continues. We want to get these malicious domains suspended.

I know everything has an ending date but I wasn't expecting such end of a platfor like eXch but still whatever happens only happens for good. I hope all of those who contributed to this campaign in one way or other will get rewarded for their time and contribution. Especially, the members who contributed most deserve extra bonus. However, it's always going to be decision of eXch team.

We guarantee that the rewards will be distributed accordingly to the conditions stipulated in the first message of this thread. The first payments will be distributed soon.
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Topic
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Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 15/04/2025, 17:19:31 UTC
Reminder for those who have not yet done so (there are still 24 hours left):

We invite users who have reported the suspended domains (.center, .cc, .live, .cash) to send us an email to support@exch.cx using the object "eXch Bitcointalk Campaign Participant Information - [YOUR_USERNAME]" including your bitcoin address in the email.
We ask you to send us this email from the same email address you used to make the reports.


We've sent an e-mail to those who haven't given us their username earlier today, this information is required to be eligible for the reward.
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Topic
Board Services
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 14/04/2025, 08:20:24 UTC
I tried to email you twice but I am getting " Your message wasn't delivered because the recipient's email provider rejected it" notifications. It's weird because I didn't have these problems when I forwarded the phishing emails to you. Can I PM you to confirm the email address I used to send the phishing reports and my BTC address?

Yes, please PM me.

We invite users who have reported the suspended domains (.center, .cc, .live, .cash) to send us an email to support@exch.cx using the object "eXch Bitcointalk Campaign Participant Information - [YOUR_USERNAME]" including your bitcoin address in the email.
We ask you to send us this email from the same email address you used to make the reports.


Hello @eXch support, is it possible for me to provide an alternative address? or do we need to input the address we've mentioned here?

I'll be exchanging afterward if the same address must be mentioned, for privacy reasons. (You can mention my amount here if the community has to be shown the total paid amount by eXch for this Campaign, and I'll gladly confirm)... Or I can mention the same address (I do not use central exchanges right now, and I do not want someone trailing me for the address I've mentioned here).

Edit: I've mentioned two addresses in the email, one here, and a new one. If possible, the new one would be great, but the one mentioned here would be fine, too.

No problem to change the BTC address.
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Board Services
Merits 2 from 1 user
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 12/04/2025, 20:47:34 UTC
⭐ Merited by klarki (2)
We invite users who have reported the suspended domains (.center, .cc, .live, .cash) to send us an email to support@exch.cx using the object "eXch Bitcointalk Campaign Participant Information - [YOUR_USERNAME]" including your bitcoin address in the email.
We ask you to send us this email from the same email address you used to make the reports.




Says the dude hiding behind an alt out of nowhere. Do you seriously expect anyone here to trust you over one of the most reputed exchange services out there? You clearly didn't think this through. Grow up!

Absolutely. By the way when he claims we're "scamming users affiliating eXch", it's wrong - it's because he tried to cheat our system 10+ times and got rejected because he did not provide proofs of affiliation. He just wanted cheap exchanges.

eXch is not really a legitimate company

That claim is also false. We are a registered company and never hidden it from the public. Our company data is publicly available. eXch is a legitimate company.
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Topic
Board Services
Merits 2 from 2 users
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 09/04/2025, 22:07:29 UTC
⭐ Merited by icopress (1) ,bitmover (1)
Funny to see Anir0y frustrated to see this campaign suspending the phishing copies of eXch.

Don't feed that troll, 'karma' will take care of him sooner or later Wink

(@Anir0y your recent PM is still in my inbox, if you remember your choice of words, you'll understand why it's pointless to try and keep lying here)
Post
Topic
Board Exchanges
Merits 32 from 11 users
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 07/04/2025, 09:11:18 UTC
⭐ Merited by klarki (13) ,LoyceV (4) ,bitmover (3) ,d5000 (3) ,Cricktor (2) ,dkbit98 (2) ,Lucius (1) ,bchannel (1) ,JayJuanGee (1) ,icopress (1) ,Haunebu (1)
It seems many people forgot already, but we think it's worth to summarize the list of our past donations:

Date  AmountRecipientTXID
July 2023    5 ETH Tor Project 0xb8a54c3468328af8782ab7bb313c376d4a89e5a54c2f74db451250f2fdeed461
November 2023    3 ETH SimpleX Chat 0x21f0da3982926d693c915b30a8a138db48f469989bff3e9e6434916fa2d3783f
June 2024    31 ETH Legal Defense Fund Tornado Cash developers 0x98bfc604c917ccc83d1a86b7af1542011a5aa54208dd110036e2c280a963a498
June 2024    1 BTC DivestOS ROM developers 782153c2193b2801dfcdb9458ebc4125c033cfbe5ff554741e1857d37c079949
June 2024    1 BTC SimpleX Chat 1c72e10a91f06979cd4c8d239ef548c10a1515573187c7f2d9a2229d1b5ffcee
August 2024    1 BTC Thorchain developers e21424bcd1e59735b5d4b43e70b59d1985e148411e6c197112207cd4c4524ea7
January 2025    0.555 BTC Bisq Light Client Project 3fcebcf2043abbc4ad60cd0af1b085533ad6f1fe918b892ba408c60524fa367b
March 2025    0.7 BTC Bisq Light Client Project 44232a707d69a27d449885f2d920c441980964e119fed61a2585c6913449f972
March 2025    2 BTC MMGen multicurrency wallet b97638e1c0de516e99689034fa303ca205b5dffbd67848beb3f01bf9b3829d59

This is to remind people like Marian Muller, Zachary Wolk (ZachXBT) and others who criticize us that our mission is based on genuine belief in open-source privacy and decentralization technologies. You couldn't expect such donations from other non-KYC instant exchanges nor the level of transparency we provide to our customers and the general public, always being honest and keeping our word.
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Topic
Board Services
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 05/04/2025, 06:45:31 UTC
I also wanted to ask this same question, that if we can make a second phase report as am seing the remaining 4 not being taken down yet, if this is possible that we report more than once on those that have not been taken down, I see fewer members joining in making this report lately, but it's of no doubt a number of us have also reported as many as possible

While it's important for those reporting for the first time to take note of weekends report not being effective, therefore their reports should be on week days in other for it to count.

Absolutely. We invite you to multiply your reports.

Also, for monero[.]forex and darknetbible[.]info, we invite you to add a screenshot of their respective page from Virustotal in your reports, to mention to the registrar that they are flagged as malicious/suspicious by threat intelligence providers.

Again, we would also like to add that the most motivated and active members will receive nice bonuses.
Post
Topic
Board Exchanges
Merits 12 from 5 users
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 01/04/2025, 11:06:28 UTC
⭐ Merited by internetional (4) ,klarki (3) ,JayJuanGee (2) ,Pmalek (2) ,dkbit98 (1)
Can you tell us what is going to happen with .cx domain in future?
Having .net domain as main one is a good thing, but I think you should keep alternative domains also, to avoid scammers purchasing them later.

We possess more than 50 domains in different zones for exch.* in our Namecheap account since the day exch.cx was purchased. It didn't prevent phishers from finding ways to buy other domains for typosquatting and other kinds of attacks.

It's worth mentioning that exch.cx became indexed for the "exch" request only after eXch appeared on mainstream media channels, despite having very high popularity on Bitcointalk for a constant 3 years before that. Bitcointalk is not being indexed well by the search engines for some reason, and some categories are even shadowbanned on purpose.

Additionally, the most common scam propagation vector turned out to be phishing domains in Tor search engines and mentions by darknetbible[.]info and monero[.]forex rather than other types of phishing. Thus, it's clear that just purchasing domain names wouldn't prevent successful phishing attacks, nor can many attacks be prevented by the target project either.

There is a whole industry of so-called white hats that pretend to "make this space safer"; however, we have never seen any of them reporting eXch phishing domains.

Can you please clarify this?

Please specify what you would like to have clarified. We find the original wording clear enough already.

Are you going to add some new stablecoins instead or no?

If there are stablecoins that (1) don't contain backdoors in their smart contracts allowing seizing users assets directly AND (2) are reliable, then yes. Up to this date, we are not aware of any besides DAI; however, we are always glad to have users send recommendations and suggestions to us, so feel free to do so.

Is that enough?

I don't think so. Wouldn't it be better to only respond to legal requests from the courts? Or at least to transactions of more than 3 BTC. This way, you would protect more customers from legal repercussions.

There are a lot more issues than just court orders, and they seem to be the least of the problems we have at this moment. The actual problem, if you followed our past announcements, is a group of malicious people pretending to be security researchers, attacking our exchange with defamation and trying to convince U.S. and EU agencies to take action against us. If you haven't yet, please read our past announcements to get more into this subject.

I hold gmaxwell in high regard, although in this case the feedback doesn't look very convincing. But I'm no expert on coding, which is why I'm curious to see OP's opinion on it (which I also hold in high regard).

We take the side of the MMGen project creator on this question and agree that gmaxwell has overstepped his authority. Greg's post was highly exaggerated, as he tried to use his influence to cast a shadow on MMGen just because the guy was advertising it on IRC, and besides some minor incoherence in his statements on the README that were corrected right after receiving the critique from gmaxwell.

It's always worth mentioning that we also use IRC and have observed unfair behavior by Greg there regarding others a few times. Thus, despite his great contributions to Bitcoin and almost undebatable reputation, it's always good to do your own research before relying on any opinion.

We have reviewed the code of MMGen and see no reasons not to trust/use this project. We are also going to make use of it in our open-source project that will be released on GitHub, which will allow creating and operating exchanges like eXch without coding experience.

Your mixed and aggregated pools are for bitcoin only. What about other assets that your exchange supports? For instance, ether and USDT. What risk score is given to these coins that come out of your address now, particularly after the Bybit hack and the tag visible above your address on Ethetscan? Has it affected eXch in any way? 

Yes, it affected our address score, thanks to targeted organized defamation attacks on us by a group of nefarious individuals pretending to be blockchain security researchers.

On Elliptic, TRM, Chainalysis and other reasonably reliable platforms, our Ethereum address score has changed from medium risk to high risk; however, it maintains the tag "eXch.cx" with a category of "Exchanges."

However, there was yet another factor: targeted attacks by malicious AML platforms such as AMLBot (aka PureFi), which attributed a false "stolen coins 100%" tag to our addresses even before the Bybit hack. However, the AMLBot's (PureFi's) score only affects users of: (1) WhiteBit, (2) Cryptomus, (3) Heleket, (4) Railgun (https://docs.railgun.org/wiki/assurance/private-proofs-of-innocence [PureFi aka AMLBot]), and (5) BestChange exchangers, because no other projects in this space currently use AMLBot for risk score monitoring.

Gladly, this won't be a problem anymore, since we have stopped sending ETH and BTC from our static addresses; thus, it won't be a problem for our users. We are only sending stablecoins from our static address on ETH; however, once we delist USDT and USDC, we will be able to operate on dynamic addresses for DAI too.

any update about last PRESS RELEASE?

We have been contacted by many mainstream media journalists who asked us to confirm our statements via email.

Has the New Jersey court notified your team that you are required to freeze part of your bitcoins?

Yes, however, it was not technically possible to satisfy their request because we had/have no Plaintiff's Bitcoin in our possession.

Do you accept Lightning addresses (https://lightningaddress.com/) as well?

No.

If not, it's probably best to change the wording to "invoice" rather than address? I'm getting this is the error I'm getting when I'm trying to use a lightning address:

Code:
There is a problem with this operation:
Invalid Lightning invoice provided.

Please enter a new address:

We are not going to do that change, because the standard payment "address" for LN remains to be an invoice.

Lightning "addresses" is a non-standard part of the Lightning Network architecture that requires a wallet to make HTTP requests to get an invoice. Many users don't understand privacy risks associated with this protocol, since once a wallet makes a HTTP request to a server, their IP address becomes automatically exposed in case they are not behind a VPN or a Tor proxy/gateway.

We won't implement this specially because our server would require making GET requests to third-party HTTP servers, that are often behind Cloudflare and other Tor-hostile configurations, which may result into our HTTP client that operates through Tor to be rejected resulting into failed URL->invoice conversions.

All you need is just to ask for the normal invoice instead from your suppliers/friends in order to use it with eXch.
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Topic
Board Services
Merits 5 from 3 users
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 29/03/2025, 22:26:35 UTC
⭐ Merited by klarki (2) ,bitmover (2) ,Cricktor (1)
We'd like to emphasize that we need to focus our efforts on the domains listed.
We have updated some contacts:

Quote

Domains registered with Namecheap are difficult to get suspended, so feel free to call them, send to their headquarters a physical letter, or to mention/tag them on social networks. Any action can help.

Also this might increase motivation of the registrar to suspend these domains if they're marked as phishing by threat intelligence providers, so feel free to report the phishing domains to them too:

Quote

We would also like to add that the most motivated and active members will receive nice bonuses.
Post
Topic
Board Exchanges
Merits 6 from 3 users
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 28/03/2025, 10:14:02 UTC
⭐ Merited by Synchronice (4) ,Cricktor (1) ,klarki (1)
By the way, regarding to Customer Support, I'd say that replies are very fast but the actual process of problem solving takes a long time to my mind because my issue still hasn't been solved (anyways, I'm okay with Exch, I'm not in a hurry).
One thing that I also liked about Exch is that the conversation goes through your order's page. There is no need to message them somewhere else, the CS team replies on to your order page.

The refund has been made, TXID has been provided in the relevant support ticket. Thank you for your patience and for the feedback.

We would like to emphasize the importance of respecting the amount that the website requires you to send when it comes to non-zero LN invoices.
In the event a user ignores it, we consider it is not our responsibility to handle this kind of mistakes. eXch is the exchange which, to our knowledge, has the gentlest procedures when a user makes a mistake, but we can't afford to spend time on easily avoidable errors. In this particular case, we have done it only out of good will.
Post
Topic
Board Exchanges
Merits 1 from 1 user
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 28/03/2025, 09:11:24 UTC
⭐ Merited by klarki (1)
@eXch
I have a question about your aggregated pool of addresses. In your FAQs you mention several centralized exchanges that accept coins from this pool without any issues. There is also a note saying that the list is reviewed daily. I don't check it regularly, of course, but when I, do the same exchanges are always on that list. Do you really review this regularly and has there been a change to the list in the last year, for example?

Yes, we update this list whenever necessary; exchanges have already been added and removed from the list since it was first published (e.g. ByBit and MEXC have recently been removed).
Post
Topic
Board Services
Merits 1 from 1 user
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 27/03/2025, 11:28:23 UTC
⭐ Merited by Cricktor (1)
@eXch Support
It doesn't help me to provide you proof of reporting when my email address is rejected by your spam filter.  Sad
Did I something wrong? Why are my reporting copies (usually you're in BCC) rejected by your spam filter. I would appreciate if you could whitelist my email address (see below from my screenshot):

Hello Cricktor

It seems the spam filter in question is Proton Mail's itself, not ours. Proton Mail sometimes rejects outgoing emails for suspecting it might be a spam that their user sends.

We'll contact you privately in due time (before the rewards are distributed).
Post
Topic
Board Reputation
Merits 3 from 3 users
Re: Users recently woke up after eXch Anti-Phishing Campaign Launch
by
eXch Support
on 21/03/2025, 23:05:00 UTC
⭐ Merited by icopress (1) ,Ambatman (1) ,xLays (1)
I'll be honest, the terms of this campaign were too vague.

Basically you get part of 0.1BTC for any domain that goes down if you just post an address??? What proof is there that the emails sent is connected to the poster for instance, and what proves the singular humanity of each poster posting an address.

We know exactly what we are doing.

BTC Address: bc1qj2d86v0hcx3myszrlmckpusmmtapm5sz6yr69e

Sorry if I sound dumb, but I'm a bit confused. How will the team determine which reports were done by which users from here since we are only asked to post our Bitcoin address when we wouldn't have our Bitcoin address mentioned in the reports or emails we are going to send?

Hello

No question is dumb, even less when it is a good one.

1. You post your BTC address here
2. You make the report by adding us in CC
3. If the domain is suspended according to the above criteria, we'll contact you by email (this is possible because you will have added us in CC), so we'll ask for your Bitcointalk username.
4. We send the reward

Quote
eXch meant well but I'm sure they didn't completely think this through. First of all there's going to be a lot of spam against registrars just to grab a piece of juicy rewards. In my view the ideal scenario would have been rewarding those users who could prove they sent an actually readable and common sense letter to registrars. But that's just my style to be honest. Evidently the spamming worked against some registrars already.

But those registrars actually interested into following procedures may want to conduct an investigation first in which case spamming them is likely to take away from the seriousness of the case.

Anyway, it's their campaign. Hopefully they'll implement some common sense policy when distributing funds. Yes, arbitrary decisions do make sense sometimes. Maybe don't disqualify everyone who had an account wake up after years, but at least reduce their part of the rewards to something very small especially if they couldn't be arsed to write a proper letter to registrars. I'm sure even for writing to registrars there's going to be a lot of AI slop.

Don't take it wrong, but do you really think that a company puts so much money on the table without conducting real verification of the work done?
We can read everything, check everything, because to be able to claim the reward, we have to be in CC.
Post
Topic
Board Services
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 20/03/2025, 21:44:30 UTC
@eXch Support
Do you agree with xOrpian's findings from above, and is IP Volume Inc the right party to send complaints about exch[.]cash?

Reporting to the hoster isn't really interesting because it doesn't actually solve the problem. It's best to deal with the registrar. Moreover, when we look 'exch[.]cash' on whois we get:

Registrar: Tucows Domains Inc.
IANA ID: 69
Abuse Email: domainabuse@tucows.com
Abuse Phone: 416.535.0123x1283

Looks like Tucows are refusing to take responsibility and prefer not to act even though it's against their ToS.
Post
Topic
Board Services
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 19/03/2025, 19:04:20 UTC
Tucows responded to my report asking for proof that exch[.]cash is a phishing site. I can show them whois records as proof when exch.cx was created compared to exch[.]cash and how the later mimics the official domain but it would be great if we also had some reports by users who got phished by exch[.]cash and lost their money. I couldn't find any. Does anyone have anything useful? @eXch Support what do you say?

(lol working for Tucows must be very comfortable, rare are the positions where you have your own work done by your users)

Indeed, the best thing to do is to give them the whois records.

Also you can communicate the link of our ANN on Bitcointalk: https://bitcointalk.org/index.php?topic=577207
There is also the ANN on Altcoinstalks: https://www.altcoinstalks.com/index.php?topic=312970.0
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Topic
Board Services
Re: [OPEN] eXch Anti-Phishing Campaign
by
eXch Support
on 19/03/2025, 11:44:00 UTC
Thanks to all those who made the necessary reports to achieve quick results, these two domains (.cc and .center) are now suspended. The rewards will be distributed accordingly after 1 month of suspension as stipulated in the rules in the first post. We will contact you by email in due time.

Domain: exch.cc
Registered On: 2024-12-30
Expires On: 2025-12-30
Updated On: 2025-03-18
Status:
client delete prohibited
client hold
client renew prohibited
client transfer prohibited
client update prohibited

Domain: exch.center
Registered On: 2025-02-02
Expires On: 2026-02-02
Updated On: 2025-03-17
Status:
client delete prohibited
client hold
client renew prohibited
client transfer prohibited
client update prohibited



About Tucows answers:

Five domains are still active and no real reply from abuse@namecheap.com, support@nic.cd, complains@nic.cy or domains@nic.cy whatsoever.

However, I got this response from tucows, and looks like they can't remove it, since they are not that position to do so.

Quote

After investigation we have found that Tucows only provides the registration for this domain.

We are not the webhost, internet service provider, or administrator for the reported domain. Given that we are not the webhost for the reported domain, the allegedly infringing material identified in your notification does not reside on Tucows servers. Accordingly, we do not have the technical ability to remove or disable specific items of objectionable content.

Again, due to the limited technical sphere in which Tucows operates, we do not believe that we are the correct party to contact regarding this matter.  In this instance, we suggest that you contact the party operating the website or the party hosting the website to have this matter properly resolved. A "ping" of the website you indicated often reveals the IP address of the party which probably hosts this website.  A "ping" of the website you indicated often reveals the IP address of the party which probably hosts this website. You may then use https://hostingchecker.com, https://search.arin.net/ or another similar tool to identify this party.

....snip


It’s still up. However, I didn’t report this domain along with the other one (monero[.]forex) because they don’t have the same look as exch to be considered as phishing, unless specific URLs is provided to be reported. Both sites appear more like blogs when accessed directly, so I didn’t report them at all.

However they redirects users to the phishing sites. Maybe we can modify our reports a little, explain the support that these blogging sites are being used as a channel for fake exchanges. And that they should immediately remove them to avoid any loses.
I guess I already reported some before, it was posted in eXch ANN thread. I will join this one again.

BTC address: bc1qwe09lhuvlpamhqqp7sfv9qtww68lyuydfp0ddn




Response I received from reporting exch[.]cash:

Quote
Hello;

After investigation we have found that Tucows only provides the registration for this domain.

We are not the webhost, internet service provider, or administrator for the reported domain. Given that we are not the webhost for the reported domain, the allegedly infringing material identified in your notification does not reside on Tucows servers. Accordingly, we do not have the technical ability to remove or disable specific items of objectionable content.

Again, due to the limited technical sphere in which Tucows operates, we do not believe that we are the correct party to contact regarding this matter.  In this instance, we suggest that you contact the party operating the website or the party hosting the website to have this matter properly resolved. A "ping" of the website you indicated often reveals the IP address of the party which probably hosts this website.  A "ping" of the website you indicated often reveals the IP address of the party which probably hosts this website. You may then use https://hostingchecker.com, https://search.arin.net/ or another similar tool to identify this party.

As per the implementation of GDPR, we are mandated to remain compliant with data privacy regulations. Therefore, we are no longer displaying whois information publicly and/or forwarding to the listed registrant. You can read more via the following link opensrs.com/the-gdpr/

However, you may contact the owner via the following link  

https://tucowsdomains.com/whois-search/ under registrant email

or via the corresponding registry's whois tool

If this is an issue of trademark, then you may want to review the documentation on how to lodge a formal dispute through the UDRP (www.icann.org/udrp) or a court of competent jurisdiction.


Essentially, we are an administrative body and do not judge or adjudicate issues of dispute.

If the domain does go to arbitration, please send any legal documentation (court filed or filed with an ICANN recognized arbitrator) by email to disputes@opensrs.org, fax 416-531-2516 attn: Disputes or by post to Tucows, Inc, 96 Mowat Ave, Toronto, Ontario, Canada M6K 3M1.


If you would like to find out the whois data, please send a separate email to tieredaccess@tucows.com to find out the process for obtaining whois data

Thank you again for your report, and please do not hesitate to contact us should you have any further questions.

Regards
* Compliance Officer * Tucows Inc/Ascio/Epag/Enom
https://www.tucowsdomains.com/compliance-form/
https://tucowsdomains.com/report-abuse/

Quote
A request (5471228) has been created. To add additional comments, reply to this email.

exch.cash is impersonating and phishing the official website https://exch.cx/

Thank you for your feedback. These are excuse emails because they seem to tolerate phishing, which is contrary to what they state on their website.
As registrars, it is their responsibility to act and do what is necessary to suspend the domain.

It is not right to redirect you to the hoster, that is not the goal. You can answer them that they are required to act, moreover they say it themselves on their website:
Quote
'In our corner of the world, there is rampant DNS Abuse (DNS Abuse refers to five broad categories of harmful activity: malware, botnets, phishing, pharming, and spam (when it serves as a delivery mechanism for the other forms of DNS Abuse)) and, as advocates for a better Internet, we believe there is a fundamental need for the industry to come together to create a unified approach to handle it. Right now, some registrars, registries, and hosting providers take action on illegal activity, but others do not, and they become a breeding ground for it.' 
Source: https://tucowsdomains.com/making-the-internet-better/

You can reply to them and remind them of their responsibilities (they must take actions and suspend domains that violate the registrar's ToS), do not hesitate to include the link mentioned above as well as this one: https://tucowsdomains.com/report-abuse/#phishing

Post
Topic
Board Exchanges
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
eXch Support
on 18/03/2025, 22:08:17 UTC
I've used eXch multiple times with a great success and I love this website but today I made a mistake. I used Bitcoin Lighting network for the first time and I didn't know that you pay as much as Lighting Invoice tells, so, I spent a wrong amount and received half amount on Lighting address. In other words, I wanted to pay two things but LN invoice allowed me to buy 1 thing but I paid for two on exch. In other words again, for example, I spent 1 Bitcoin and received 0.5 Bitcoin on LN. I know that this is my mistake but is there a chance for me to get the remaining balance back? Can we solve it here via PM or is it better to contact them via email? Also, is their support good? Do they answer quickly? (Service is good).

PM sent