I'm having problems withdrawing from the site. I deposited 0.2 BTC on 5/24/17, and played with those funds throughout the day.
At the end of the day, I had the same balance (0.2) and decided to call it quits. I tried to cash out but received an error message. I reached out to support and was told that because my account had been accessed across multiple IP addresses, a security review would be conducted for precautionary measures. My explanation was that I played throughout the day, alternating between my desktop/laptop/work machine.
It's been approximately 14 days since my first correspondence. I occasionally follow-up and feel that I've allowed the process a considerate amount of time. Has anyone gone through something similar? I just want to know the approximate timeframe I should be expecting to receive my funds. I haven't received a concrete time from support yet.