Hey URSAY, those e-mails I sent to the wrong e-mail("yahooo") finally bounced back. This means that the funds should be available, correct? Thanks, I appreciate the support!
I have not seen a bounce back on my end. I will try again. Thanks.
The funds arrived!! Thanks URSAY, I appreciate the support and plan on doing more business with bitinstant in the future. For those of you waiting, you will get your money just be patient.
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
evilzpet
on 24/04/2013, 16:23:16 UTC
Hey URSAY, those e-mails I sent to the wrong e-mail("yahooo") finally bounced back. This means that the funds should be available, correct? Thanks, I appreciate the support!
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Topic
BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
We will have to manually fix this. I've sent a test email to this "incorrect" address to see if it will bounce back. If it does not, you may have sent your funds to someone else. Thanks for your patience.
Wow did I really type that...
Im fairly certain that email does not belong to anyone since Yahoo owns that domain as well. I will try to contact Yahoo and Coinapult to help with the issue thanks.
I have not received any bounce back from this email yet.
I don't think you're going to because the domain "yahooo" is owned by yahoo. I sent an email to f8ds7f98s7d9fdsbfb7v98kdjslkdfjskdjfdks@yahooo.com (a surely nonexistant address) and nothing bounced back for whatever reason.
From Coinapult's website "What happens if the Bitcoins go unclaimed? If you send coins to someone's email or mobile phone, and they are unclaimed for 30 days, a message will be sent to you and you are then able to claim them. Note: this message can only be sent to you if you enter your email address on the launch page."
Is this a route that we can take? (preferably before 30 days)
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
We will have to manually fix this. I've sent a test email to this "incorrect" address to see if it will bounce back. If it does not, you may have sent your funds to someone else. Thanks for your patience.
Wow did I really type that...
Im fairly certain that email does not belong to anyone since Yahoo owns that domain as well. I will try to contact Yahoo and Coinapult to help with the issue thanks.
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Topic
BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I need help from a Bitinstant representative please! I made two $500.00 cash desposits 8 days ago (4/7), received nothing, and have been unsuccessful in communicating with Bitinstant over the issue. HELP!
If you don't provide info it is very difficult to help.
I'm assuming the numbers on the bottom are zipzap acct. #s?
Yes sir. Sadly I cannot locate the quote ID and have spent several days trying to recover lost internet history to no avail so that is all I have to work with.
I've manually pushed both orders. Please allow up to 24 hours to see any results. Thanks!
Much appreciated sir. Keep up the good work!
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I need help from a Bitinstant representative please! I made two $500.00 cash desposits 8 days ago (4/7), received nothing, and have been unsuccessful in communicating with Bitinstant over the issue. HELP!
If you don't provide info it is very difficult to help.
I'm assuming the numbers on the bottom are zipzap acct. #s?
Yes sir. Sadly I cannot locate the quote ID and have spent several days trying to recover lost internet history to no avail so that is all I have to work with.
Post
Topic
BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I need help from a Bitinstant representative please! I made two $500.00 cash desposits 8 days ago (4/7), received nothing, and have been unsuccessful in communicating with Bitinstant over the issue. HELP!
If you don't provide info it is very difficult to help.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
evilzpet
on 15/04/2013, 13:57:48 UTC
I need help from a Bitinstant representative please! I made two $500.00 cash desposits 8 days ago (4/7), received nothing, and have been unsuccessful in communicating with Bitinstant over the issue. HELP!
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Now only last weeks transaction of $500 to go and I'm done. The good news is I received todays transaction so apparently they are watching this thread.
Have you not seen me in here the whole time?
URSAY I have seen you here this whole time yet nobody has taken any time to help me with my issue. And somehow others are being responded to and helped...
This is starting to feel like the Twilight Zone, please help sir.
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BoardBeginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I have also have not gotten my bitcoins after having made a deposit last Sunday. Numerous emails and calls have gone unanswered and the system here will not allow me to send PMs. Please help sir.