Currently my Exchange from this afternoon is stuck, according to support there is an internal system error. I am waiting for completion
Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem.
I hate to be someone who spreads FUD, but your website has had this technical problem for 20+ hours now and it still clearly says "All systems operational". This means for almost a day you have known that orders cannot be processed but not even attempted to warn people who have then gone on to send money to your service.