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Showing 11 of 11 results by gordon154
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I demand satisfaction. On Sunday, I purchased $373.95 worth of bitcoins, and I still have not received an email from Bitinstant or my bitcoins. All of my attempts to contact customer support have gone unanswered. If I have to pursue some sort of legal action, I will.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I finally received my bitcoins, or so I thought.
I did not receive them at the rate at which I purchased them at the time, AND I didn't get all of them.
I can't believe Bitinstant still expects me to pay for the 'service' which they provided.
d0d8ea70-dffb-44c1-bed6-b3c4596bebcf is my quote ID
I did not receive them at the rate at which I purchased them at the time, AND I didn't get all of them.
I can't believe Bitinstant still expects me to pay for the 'service' which they provided.
d0d8ea70-dffb-44c1-bed6-b3c4596bebcf is my quote ID
Would you like me to open a support ticket?
Please explain what you received and what you expected. Thanks!
Yes, I would like to open another ticket
During the time of my quote, bitcoins were ~$160. I received ~1.8 btc
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I will never use BitInstant again. What a terrible service that has cost me time and money.
I'll make sure to tell everyone not to use BitInstant.
I expect to receive a refund for the "service" charge, and the value of bitcoins during the time which I was quoted.
Quote ID d0d8ea70-dffb-44c1-bed6-b3c4596bebcf
Event ID 30329da5-4fa7-4a37-9a82-a9b143445525
Sun Apr 7 14:17:47 2013
I'll make sure to tell everyone not to use BitInstant.
I expect to receive a refund for the "service" charge, and the value of bitcoins during the time which I was quoted.
Quote ID d0d8ea70-dffb-44c1-bed6-b3c4596bebcf
Event ID 30329da5-4fa7-4a37-9a82-a9b143445525
Sun Apr 7 14:17:47 2013
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
It looks like the bitcoins have finally shown up in my wallet. However I would like to open up another ticket as the bitcoins I received are about half the amount I was expecting. I don't think the bitcoins reflect the market price at my time of purchase, also I am under the impression per the BitInstant website that the fees would be waived due to the wait as well. PM me if you have any questions or need anymore information. Thanks...
It looks like the bitcoins have finally shown up in my wallet. However I would like to open up another ticket as the bitcoins I received are about half the amount I was expecting. I don't think the bitcoins reflect the market price at my time of purchase, also I am under the impression per the BitInstant website that the fees would be waived due to the wait as well. PM me if you have any questions or need anymore information. Thanks...
I'm having the same problem but I feel like I'm being ignored.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Anyone that used zipzap and gave me their zipzap #s...
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
I don't know if you saw my last post, but I am very unhappy.
842767311 ZipZap.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I finally received my bitcoins, or so I thought.
I did not receive them at the rate at which I purchased them at the time, AND I didn't get all of them.
I can't believe Bitinstant still expects me to pay for the 'service' which they provided.
d0d8ea70-dffb-44c1-bed6-b3c4596bebcf is my quote ID
I did not receive them at the rate at which I purchased them at the time, AND I didn't get all of them.
I can't believe Bitinstant still expects me to pay for the 'service' which they provided.
d0d8ea70-dffb-44c1-bed6-b3c4596bebcf is my quote ID
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hi, I also am having a problem with receiving the coins from a cash transaction through moneygram.
I went back in my browser history to the quote page, and if that worked correctly this is the information:
Quote ID is: b8c74966-1815-4fdb-acd0-235b21c8e0dc
Event ID is: 8f44a25b-d328-4fcd-975f-502e98b9da1e
I don't know if it's safe to post the moneygram reference #, so i won't unless you ask.
I've done several seamless transactions in this exact same way to this exact same address, and it's usually been pretty quick. so far it's been 9 hours and i haven't received either bitcoins or any emails from BitInstant.
I went back in my browser history to the quote page, and if that worked correctly this is the information:
Quote ID is: b8c74966-1815-4fdb-acd0-235b21c8e0dc
Event ID is: 8f44a25b-d328-4fcd-975f-502e98b9da1e
I don't know if it's safe to post the moneygram reference #, so i won't unless you ask.
I've done several seamless transactions in this exact same way to this exact same address, and it's usually been pretty quick. so far it's been 9 hours and i haven't received either bitcoins or any emails from BitInstant.
I was able to go back to my browser history as well and find my Quote ID. Others may have the same luck as I did.
d0d8ea70-dffb-44c1-bed6-b3c4596bebcf
It says that my order is loading, and it has been for a while.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
Order or quote ID #?
I never received an email from Bitinstant, so I don't have an order or a quote ID.
I find this to be very odd, and very concerning.
Your order # and / or quote ID number are shown when you confirm your request on BitInstant.
How do I get my quote ID now? Wouldn't it make sense to email me the quote ID after I had made the purchase slip?
This isn't very helpful, and I'm getting the sinking feeling that I've been ripped off.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
Order or quote ID #?
I never received an email from Bitinstant, so I don't have an order or a quote ID.
I find this to be very odd, and very concerning.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311