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Showing 5 of 5 results by greyturtle
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
greyturtle
on 23/01/2013, 17:07:37 UTC
Still have not received bitcoin. This is the third day now. I was told yesterday that this would be resolved by now. What is the status of my order?


Order ID: 9d314c84-ea5a-48dc-a19f-8c8da48df630?

Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
greyturtle
on 23/01/2013, 04:10:43 UTC
Quote from: Yankee (BitInstant) on January 22, 2013, 11:00:29 PM
Quote from: greyturtle on January 22, 2013, 10:40:44 PM
I have pasted a copy of the email I received from Rachel with the Order number provided by your service.
---------

Hi Ira,

This order failed to connect to coinapult. Could you push this through
on your end? I've cc'd the customer in case you need any additional
information.

Order ID: 9d314c84-ea5a-48dc-a19f-8c8da48df630

Thanks,

Rachel


I just sent this over to Ira, if he does not process it by tonight, I will manually override and process it.


Re: Order ID: 9d314c84-ea5a-48dc-a19f-8c8da48df630

Still have not received bitcoin. I do not understand why this is taking so long. What is the issue? This is going on three days now. If a manual override is what is required for me to receive what I paid for then please do this so that I may be done with this issue.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
greyturtle
on 22/01/2013, 22:40:44 UTC
I have pasted a copy of the email I received from Rachel with the Order number provided by your service.
---------

Hi Ira,

This order failed to connect to coinapult. Could you push this through
on your end? I've cc'd the customer in case you need any additional
information.

Order ID: 9d314c84-ea5a-48dc-a19f-8c8da48df630

Thanks,

Rachel
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
greyturtle
on 22/01/2013, 19:49:11 UTC
Was forwarded an email from Rachel to Ira requesting her to push the order through. Any update would be great. Order ID : 9d314c84 ea5a 48dc a19f 8c8da48df630
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
greyturtle
on 22/01/2013, 16:45:11 UTC
I made a deposit yesterday using the bitcoin to email option. Completed the transaction at wal mart via money gram. I received the confirmation email from zip zap Inc but I have not received the email from coinapult. I have used this service several times in the past with no issue. Not sure what is going on this time. Please advise.