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Showing 5 of 5 results by icy_95
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Board Gambling
Re: 🚀Moonbet Web3 Sportsbook & Casino | No KYC | Web3 Poker Now Available!
by
icy_95
on 13/01/2023, 13:13:36 UTC
Because they are crooks.every criminal scum is collected on Curaçao.

We are licensed and have always put our player satisfaction first.

However, in instances where players or groups attempt to defraud us, we must take the necessary steps to protect ourselves. Moonbet is a community-owned and founded Web3 Sportsbook and Casino, so anybody that attempts to defraud our platform is stealing from our community members.

NEW UPDATE. Today is January 9th. I STILL DID NOT RECEIVE A RESPONSE ABOUT MY VERIFICATION. THEY STILL HOLD MY MONEY AND IGNORE ME. I think Moonbet are just scammers. THAT'S ALL. My patience is over

You have not been ignored in any sense. Please do not spread false information.

Not only have you been answered here and in our Telegram group, but you have also received a direct response from our CEO addressing your issue. You have received instructions on how to comply with the investigation, so that we can move forward.

As mentioned several times before, your account was found to have violated our Terms and Conditions. We are happy to accept players to Moonbet that respect our T&C's and those players have never had an issue receiving their funds, including players that have recently withdrawn up to $60,000 at one time.

Update. After my rage here and in their telegram chat, I got a reply in the skype from verification team. My video call scheduled for tomorrow. After that I'll do another update


--------
UPD. 13.01.2022 After a lot of effort and video verification all issues have been resolved ( I received my deposit)
Post
Topic
Board Gambling
Re: 🚀Moonbet Web3 Sportsbook & Casino | No KYC | Web3 Poker Now Available!
by
icy_95
on 09/01/2023, 16:29:49 UTC
Because they are crooks.every criminal scum is collected on Curaçao.

We are licensed and have always put our player satisfaction first.

However, in instances where players or groups attempt to defraud us, we must take the necessary steps to protect ourselves. Moonbet is a community-owned and founded Web3 Sportsbook and Casino, so anybody that attempts to defraud our platform is stealing from our community members.

NEW UPDATE. Today is January 9th. I STILL DID NOT RECEIVE A RESPONSE ABOUT MY VERIFICATION. THEY STILL HOLD MY MONEY AND IGNORE ME. I think Moonbet are just scammers. THAT'S ALL. My patience is over

You have not been ignored in any sense. Please do not spread false information.

Not only have you been answered here and in our Telegram group, but you have also received a direct response from our CEO addressing your issue. You have received instructions on how to comply with the investigation, so that we can move forward.

As mentioned several times before, your account was found to have violated our Terms and Conditions. We are happy to accept players to Moonbet that respect our T&C's and those players have never had an issue receiving their funds, including players that have recently withdrawn up to $60,000 at one time.

Update. After my rage here and in their telegram chat, I got a reply in the skype from verification team. My video call scheduled for tomorrow. After that I'll do another update
Post
Topic
Board Gambling
Re: 🚀Moonbet Web3 Sportsbook & Casino | No KYC | Web3 Poker Now Available!
by
icy_95
on 09/01/2023, 15:09:22 UTC
Because they are crooks.every criminal scum is collected on Curaçao.

We are licensed and have always put our player satisfaction first.

However, in instances where players or groups attempt to defraud us, we must take the necessary steps to protect ourselves. Moonbet is a community-owned and founded Web3 Sportsbook and Casino, so anybody that attempts to defraud our platform is stealing from our community members.

NEW UPDATE. Today is January 9th. I STILL DID NOT RECEIVE A RESPONSE ABOUT MY VERIFICATION. THEY STILL HOLD MY MONEY AND IGNORE ME. I think Moonbet are just scammers. THAT'S ALL. My patience is over
Post
Topic
Board Gambling
Re: 🚀Moonbet Web3 Sportsbook & Casino | No KYC | Web3 Poker Now Available!
by
icy_95
on 05/01/2023, 10:04:22 UTC
But so far my account (Manate29) has not been verified, support is feeding me breakfast, and the SEO accuses me of violating their rules, calls me a member of some syndicate and threatens that I will not be able to play in any other bookmaker because they will distribute my data. I screenshotted the entire dialogue and can provide evidence.
Why are you waiting to submit the screenshot of the conversations if you have a strong belief in yourself? Don't forget to include the screenshot of your account transaction history (if possible). Haven't you made any withdrawal from Moonbet before? Have they confiscated your deposit as well?

At the moment I see in my account this:

https://ltdfoto.ru/image/XtTAkU
https://ltdfoto.ru/image/XtTE2s

I haven't been able to do anything about it for several days now.  No other function is available. As for the conversation with the SEO - I hope the situation will be resolved for the better and I will not have to post the conversation


UPD. 31 December I got an email from their "partners" about video kyc that I should pass. Firstly, I couldn't find such contact in the skype (I think it didn't exist before 3 january). Then I finally found them and wrote that I'm ready to complete my verification, but there is no reply for 2 days (on email also). They even haven't been online for 4 days... I still can't withdraw my funds. BUT ON MOONBET my verification is completed!!! I don't even know why they ask me for another one

https://ltdfoto.ru/images/2023/01/04/Screenshot_1.jpg
https://ltdfoto.ru/images/2023/01/04/moon1.jpg
https://ltdfoto.ru/images/2023/01/04/moon2.jpg

As mentioned in our previous post, due to what has occurred with several accounts that have all joined the same day and placed the exact same bets on the same NBA markets, we have had to take additional steps to verify the account owners.

Unfortunately, several of the accounts uploaded false or unidentifiable KYC documentation to the site, which immediately raises red flags for our Fraud Prevention team. This extra step is being done to ensure we have the correct and unique account holders for every account that was made during this occurence. Please be patient and the team will address your issue as soon as possible.


Why didn't I get a response from your partners? They were online on Skype 4 days ago! And they don't answer emails either.
Post
Topic
Board Gambling
Re: 🚀Moonbet Web3 Sportsbook & Casino | No KYC | Web3 Poker Now Available!
by
icy_95
on 04/01/2023, 16:02:59 UTC
But so far my account (Manate29) has not been verified, support is feeding me breakfast, and the SEO accuses me of violating their rules, calls me a member of some syndicate and threatens that I will not be able to play in any other bookmaker because they will distribute my data. I screenshotted the entire dialogue and can provide evidence.
Why are you waiting to submit the screenshot of the conversations if you have a strong belief in yourself? Don't forget to include the screenshot of your account transaction history (if possible). Haven't you made any withdrawal from Moonbet before? Have they confiscated your deposit as well?

At the moment I see in my account this:

https://ltdfoto.ru/image/XtTAkU
https://ltdfoto.ru/image/XtTE2s

I haven't been able to do anything about it for several days now.  No other function is available. As for the conversation with the SEO - I hope the situation will be resolved for the better and I will not have to post the conversation


UPD. 31 December I got an email from their "partners" about video kyc that I should pass. Firstly, I couldn't find such contact in the skype (I think it didn't exist before 3 january). Then I finally found them and wrote that I'm ready to complete my verification, but there is no reply for 2 days. They even haven't been online for 4 days... I still can't withdraw my funds. BUT ON MOONBET my verification is completed!!! I don't even know why they ask me for another one

https://ltdfoto.ru/images/2023/01/04/Screenshot_1.jpg
https://ltdfoto.ru/images/2023/01/04/moon1.jpg
https://ltdfoto.ru/images/2023/01/04/moon2.jpg