Damn, this communication and attitute of the leaders and devs is very chilling. I still have confidence in the technological aspects but the leadership worries me a lot.
This will harm the project long term and I am concinced it already has. You should hold back your huge egos and calm your temper on public communication.
Those people have reasonable claims and should be treated accordingly. It is understanable that as it takes longer and longer, their patience shrinks which ultimatly results in anger.
Don't respond with anger and arrogance, better find acceptable solutions. Be open to critique, also and especially in this case when it refers to your personalities. Absorb, reflect and grow with it.
It will pay out long term, for your characters and the prosperity of the IOTA project. I'm still supporting and hope it will remain so along the journey

How did this meme get started?
Here are the dry indisputable facts:
1) Everyone had the opportunity to auto-claim, meaning this would not have been an issue at all.
2) People insult and accuse us of scamming them for simply being too busy to prioritize what is ultimately a result of their own laziness / negligence.
3) Most of the current (15 or so) manual claimants FAILED to follow the manual claims instructions, therefore it takes a lot longer. We are busy 24/7, lazy people who contribute absolutely nothing is not our priority, but they have already been provided assurance they will get their iotas.
4) We have given them a fairytale ROI, yet they show absolutely no respect whatsoever.
Do you think that somehow because we are the leaders and devs we should just shut up and take it? And please don't come with the naive and stupid: "just rise above it", you can't just "rise above" fallicious claims and accusations of scam.
This has nothing to do with egos, just basic common sense and common decency, which these idiots lack