Withdrawals are not working, at least not for me...



Today is exactly 7 days since I requested the withdrawal. I wrote to support 2 times and got the same answer: "We will pick up your ticket soon.". Instant 15-minute withdrawal is not working for me...

I don't know how long I will have to wait, at this point, it's all the same because I will probably never make another deposit. I have 20-30 dollars on the site, I will gamble with it, and if I make something cool... Fool me once, shame on you. Fool me twice, shame on me...

I have the same thing. The deposit was not credited. Transaction has 50 network confirmations

UPD.
My deposit credited

I made deposit to freebitco.in today and there is NO MONEY inside ! It's 32 confirmations already...

I've had an account here for several years and this has never happened before, what should I do?

Source: freebitco.in's website. Now, then, one more unity over published data.

Enjoy.

But could the mail services improve on its own?I mean without the support to do something

This has happened before and it took way too long to fix. They promised to do better. I sent them a pm because idk how else to contact them. Hopefully the experience gained from the last issue will expedite it in being corrected much faster this time?

Are people able to Withdraw? I haven't been able to withdraw at all. I click withdraw, then it shows as pending, but then I get an email saying withdrawal was cancelled because I didn't click on the confirmation link (which I never got).

Now you're a Jr. Member, so perhaps you can message them now.

I know the events are being blamed on the user, but there seems to be much more to it than that, like perhaps some kind of hacker (whether an insider or outsider, we don't know) was able to insert some malicious code into the website & cause people to send coins to addresses that weren't theirs.

I have 2 remarks:
1. The deposit and withdraw attacks were not just targeted against (recent) high rollers. I have not wagered on freebitco.in in months, and my account was still affected. Fortunately, I did not lose any bitcoin, because I did not try to deposit or withdraw when the attacks were taking place; but for a period of ~24 hours my deposit address switched to some unknown address. I have had the same deposit address for years and have not changed it recently, and so I knew immediately that something fishy was going on. After about a day, my deposit address changed back to my normal address.

2. This was absolutely not caused by "viruses or plugins they installed". I have 3 different devices that I use to log in to this site, and my deposit address was switched on every single device. Are you really going to argue that I had the exact same virus on all 3 devices?

I have ~100 messages on this forum, and in nearly all of them I have spoken positively about freebitco.in (they gave me a lambo!). I have to be critical here, though. Blaming users for these recent issues is not cool.