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Showing 20 of 27 results by johncclarke
Cryptsy is a diseased pile of crap that should be wiped off this earth.. this exchange will follow MtGox eventually and be brought to justice.
After months and months of fighting with them to give me back my BTC and them accusing me of "intentionally abusing" their system, they liquidated my account and took all my remaining coins which I was forced to leave there and I had hoped would be worth something again one day so I could at least get *some* of my investment back.
So, in short: Double spend bug bought twice the amount of QRK I wanted. Instead of selling immediately, I read people were losing money and decided I'll contact their support so they can sort it and others won't lose coin. It frustratingly took them more than 30 days to respond during which time QRK value dropped significantly. BitJohn said in a IRC chat I should be happy because they "lent" me QRK. I wasn't, I was infuriated because my account was in negative BTC and I couldn't remove the QRK either. So, I gave up and decided to wait. Lo and behold, I logged into my account yesterday and found ALL my QRK was sold on 6 March 2014. I contacted their support asking them WTF was going on, here is their response:
So, you can say whatever you want about what I should've done, what I could've done better etc but here are the facts:
FACT: Cryptsy will not take responsibility for their bugs, they will assume you exploited their exchange (does not matter how well you explain yourself and reference to logs / evidence), they will hold whatever coin you have and sell it without authorization (they didn't even send me an email advising me they'll be doing it. I had no warning.) to recoup "their" supposed loss. This exchange operates like a criminal enterprise and all off this within the borders of the United States.
Please listen carefully: Cryptsy will be shutdown eventually. Especially once they start taking USD deposits. Make sure your funds are NOT on Cryptsy when this happens. Don't give me the opportunity to say "I told you so, now shut the fuck up."
After months and months of fighting with them to give me back my BTC and them accusing me of "intentionally abusing" their system, they liquidated my account and took all my remaining coins which I was forced to leave there and I had hoped would be worth something again one day so I could at least get *some* of my investment back.
So, in short: Double spend bug bought twice the amount of QRK I wanted. Instead of selling immediately, I read people were losing money and decided I'll contact their support so they can sort it and others won't lose coin. It frustratingly took them more than 30 days to respond during which time QRK value dropped significantly. BitJohn said in a IRC chat I should be happy because they "lent" me QRK. I wasn't, I was infuriated because my account was in negative BTC and I couldn't remove the QRK either. So, I gave up and decided to wait. Lo and behold, I logged into my account yesterday and found ALL my QRK was sold on 6 March 2014. I contacted their support asking them WTF was going on, here is their response:
Quote
Hello *******,
You bought more QRK than you had money for. You then left your account inactive , with a negative BTC balance for several months. Your account was liquidated to try to recoup some of our losses after you abused your account. This is your ledger of your running BTC balance, you can see where you intentionally abused the system.
It is also your responsibility to check your balances as you trade and to not trade more than you own. Please deposit the BTC your account is negative to bring your account back into good standing.
Thank you,
Horus
Cryptsy Security
www.Cryptsy.com
You bought more QRK than you had money for. You then left your account inactive , with a negative BTC balance for several months. Your account was liquidated to try to recoup some of our losses after you abused your account. This is your ledger of your running BTC balance, you can see where you intentionally abused the system.
It is also your responsibility to check your balances as you trade and to not trade more than you own. Please deposit the BTC your account is negative to bring your account back into good standing.
Thank you,
Horus
Cryptsy Security
www.Cryptsy.com
So, you can say whatever you want about what I should've done, what I could've done better etc but here are the facts:
- I tried to be a honest trader by logging a ticket rather than selling. If I sold, I would made more profit than I should've.
- I was worried that if I "cheated" the exchange, I'd have my account closed down for exploitation/hacking
- I have been repeatedly accused by 3 different staff members saying I "intentionally" tried to cheat the system, even after I've exhaustively explained what happened
- My initial BTC investment is gone because of a double spend bug in their exchange
- The QRK I had left behind is now gone too
- They want me to deposit an additional amount of BTC to bring my account into "good standing"
FACT: Cryptsy will not take responsibility for their bugs, they will assume you exploited their exchange (does not matter how well you explain yourself and reference to logs / evidence), they will hold whatever coin you have and sell it without authorization (they didn't even send me an email advising me they'll be doing it. I had no warning.) to recoup "their" supposed loss. This exchange operates like a criminal enterprise and all off this within the borders of the United States.
Please listen carefully: Cryptsy will be shutdown eventually. Especially once they start taking USD deposits. Make sure your funds are NOT on Cryptsy when this happens. Don't give me the opportunity to say "I told you so, now shut the fuck up."
I haven't logged into Bitcointalk for so long, but felt compelled after I saw an article about Cryptsy wanting to file bankruptcy. And their blog: http://blog.cryptsy.com/
So, just wanted to come here and tell everyone that defended them.. that, well... I TOLD YOU SO. Eat it. Take this failure and learn from. Listen a bit more next time and stop arguing for the sake of arguing.
Hopefully there were at least a few people that listened and got the hell out of this exchange run by criminals. For the rest of you that saw this thread but still continued using them, you deserve every ounce of pain this has caused you.
Here's hoping this goes further and BigVern and his lackeys end up in jail. Too bad BitJohn left before this went down, he was just as useless.
Cryptsy is a diseased pile of crap that should be wiped off this earth.. this exchange will follow MtGox eventually and be brought to justice.
After months and months of fighting with them to give me back my BTC and them accusing me of "intentionally abusing" their system, they liquidated my account and took all my remaining coins which I was forced to leave there and I had hoped would be worth something again one day so I could at least get *some* of my investment back.
So, in short: Double spend bug bought twice the amount of QRK I wanted. Instead of selling immediately, I read people were losing money and decided I'll contact their support so they can sort it and others won't lose coin. It frustratingly took them more than 30 days to respond during which time QRK value dropped significantly. BitJohn said in a IRC chat I should be happy because they "lent" me QRK. I wasn't, I was infuriated because my account was in negative BTC and I couldn't remove the QRK either. So, I gave up and decided to wait. Lo and behold, I logged into my account yesterday and found ALL my QRK was sold on 6 March 2014. I contacted their support asking them WTF was going on, here is their response:
So, you can say whatever you want about what I should've done, what I could've done better etc but here are the facts:
FACT: Cryptsy will not take responsibility for their bugs, they will assume you exploited their exchange (does not matter how well you explain yourself and reference to logs / evidence), they will hold whatever coin you have and sell it without authorization (they didn't even send me an email advising me they'll be doing it. I had no warning.) to recoup "their" supposed loss. This exchange operates like a criminal enterprise and all off this within the borders of the United States.
Please listen carefully: Cryptsy will be shutdown eventually. Especially once they start taking USD deposits. Make sure your funds are NOT on Cryptsy when this happens. Don't give me the opportunity to say "I told you so, now shut the fuck up."
After months and months of fighting with them to give me back my BTC and them accusing me of "intentionally abusing" their system, they liquidated my account and took all my remaining coins which I was forced to leave there and I had hoped would be worth something again one day so I could at least get *some* of my investment back.
So, in short: Double spend bug bought twice the amount of QRK I wanted. Instead of selling immediately, I read people were losing money and decided I'll contact their support so they can sort it and others won't lose coin. It frustratingly took them more than 30 days to respond during which time QRK value dropped significantly. BitJohn said in a IRC chat I should be happy because they "lent" me QRK. I wasn't, I was infuriated because my account was in negative BTC and I couldn't remove the QRK either. So, I gave up and decided to wait. Lo and behold, I logged into my account yesterday and found ALL my QRK was sold on 6 March 2014. I contacted their support asking them WTF was going on, here is their response:
Quote
Hello *******,
You bought more QRK than you had money for. You then left your account inactive , with a negative BTC balance for several months. Your account was liquidated to try to recoup some of our losses after you abused your account. This is your ledger of your running BTC balance, you can see where you intentionally abused the system.
It is also your responsibility to check your balances as you trade and to not trade more than you own. Please deposit the BTC your account is negative to bring your account back into good standing.
Thank you,
Horus
Cryptsy Security
www.Cryptsy.com
You bought more QRK than you had money for. You then left your account inactive , with a negative BTC balance for several months. Your account was liquidated to try to recoup some of our losses after you abused your account. This is your ledger of your running BTC balance, you can see where you intentionally abused the system.
It is also your responsibility to check your balances as you trade and to not trade more than you own. Please deposit the BTC your account is negative to bring your account back into good standing.
Thank you,
Horus
Cryptsy Security
www.Cryptsy.com
So, you can say whatever you want about what I should've done, what I could've done better etc but here are the facts:
- I tried to be a honest trader by logging a ticket rather than selling. If I sold, I would made more profit than I should've.
- I was worried that if I "cheated" the exchange, I'd have my account closed down for exploitation/hacking
- I have been repeatedly accused by 3 different staff members saying I "intentionally" tried to cheat the system, even after I've exhaustively explained what happened
- My initial BTC investment is gone because of a double spend bug in their exchange
- The QRK I had left behind is now gone too
- They want me to deposit an additional amount of BTC to bring my account into "good standing"
FACT: Cryptsy will not take responsibility for their bugs, they will assume you exploited their exchange (does not matter how well you explain yourself and reference to logs / evidence), they will hold whatever coin you have and sell it without authorization (they didn't even send me an email advising me they'll be doing it. I had no warning.) to recoup "their" supposed loss. This exchange operates like a criminal enterprise and all off this within the borders of the United States.
Please listen carefully: Cryptsy will be shutdown eventually. Especially once they start taking USD deposits. Make sure your funds are NOT on Cryptsy when this happens. Don't give me the opportunity to say "I told you so, now shut the fuck up."
So basically what happend today was. That i tried to withdraw again, and now suddenly it works? But yesterday i wasn't possible?
Well, anyone can be the judge if arbritrarilly random actions are really good if you are an exchange...
Well, anyone can be the judge if arbritrarilly random actions are really good if you are an exchange...
Cryptsy selectively scams people.. if you voice it or raise your concern publicly they tend to "fix it". I went through the whole logging a ticket process, several back and forths, weeks on weeks, but it was like talking to a wall - today after 45+ days they closed my ticket without resolution and stolen my coins. So I encourage anyone that have a problem to make it public, let it be heard and it'll help warn others! Trading is a challenge, you try and learn how the market behaves and moves, the sentiment, how news articles affect the price etc .. and then, you take the riskiest step of them all and trade on Cryptsy. It's like going to Vegas and they are "the house"... and you know what they say about the house.
So the reason your withdraw got cut in half is if the wallet hangs on a withdraw it will shrink your withdraw down to a point it will send and refund the remainder. WDC wallet doesn't like the large withdraws. Not sure how that equates to stealing your coins.
In fact for the guys saying your coins are stolen.....Why is it you never contact us about this supposed theft? It's FUD. Some folks rant on and on about this but refuse to run their own numbers. I can provide anyone their running balances easy task. You will always get your coins there is no grand conspiracy we unlike others actually have regulatory requirements. Auditors etc.
Now I get that waiting 36 hours for a lost deployment can be painful we think that time is unacceptable ourselves. We want our ticket times at an hour and are working to get there. To contrast however your bank will likely take weeks or months..... Got it its Crypto its gotta be fast we agree working on getting there.
In fact for the guys saying your coins are stolen.....Why is it you never contact us about this supposed theft? It's FUD. Some folks rant on and on about this but refuse to run their own numbers. I can provide anyone their running balances easy task. You will always get your coins there is no grand conspiracy we unlike others actually have regulatory requirements. Auditors etc.
Now I get that waiting 36 hours for a lost deployment can be painful we think that time is unacceptable ourselves. We want our ticket times at an hour and are working to get there. To contrast however your bank will likely take weeks or months..... Got it its Crypto its gotta be fast we agree working on getting there.
Oh, I did contact you BitJohn. In fact, it took your support team OVER 30 DAYS to respond to my problem. During that time I attempted several times to reach the helpdesk. I even spoke to you personally on IRC and you said you'd get back to me.. you didn't. During that time, everyday, I was being screwed over more and more. In the end, you refused to take responsibility for a bug in YOUR system after it bought coins, on credit, without my authorization. I logged the ticket so you can fix it, instead you used the slow timing of your support desk to your advantage and now you are HOLDING my coin. You have stolen the coin from me, because you're not giving it to me. How is that so hard to understand?
Your exchange suddenly put my BTC account into a negative balance by buying a bunch of extra coins for me, why did you do that? You admitted it's a bug, why aren't you giving me my coins back?
Stop behaving like criminals.
With all of the tales of horror about Craptsy on this forum, the question begs to be asked... why the hell do you use it?
80% of the threads ranting about cryptsy are people that have no patients and who seem to jump to conclusions.
That is utter nonsense.. Cryptsy is stealing coins left, right and center. Most people give up and accept the loss. I have personally lost coins with Cryptsy which they absolutely refuse to refund. They should all be thrown in prison, including BigVern's lackey "BitJohn" (the supposed Operations Manager).
Re: [ANN] cudaMiner - a new litecoin mining application [Windows/Linux]
My question is this: I have to 760s running at 90000 Khash each but when I check the debug file in app data it still says my hash rate is like 340 k/hash. Just trying to understand the differentiation here with the keccak alg.
Also how can I check my balance since its only a blank cmd prompt, Ive seen an accepted share, but I dont even know my own wallet address. Thanks!
Also how can I check my balance since its only a blank cmd prompt, Ive seen an accepted share, but I dont even know my own wallet address. Thanks!
I have the same card! Would you mind sharing your config? I'm using "-i 0 -C 1 -l K6x24" but it's giving me subpar performance. Would be very grateful!
Re: [ANN] cudaMiner - a new litecoin mining application [Windows/Linux]
GTX 760 settings anyone? Thanks!
Yeah, I'm also trying to find the best settings for this card. I tried "-i 0 -C 1 -l K6x24" but it only gave me around 11200 khash/s.
Lol.. did you even read my post? That is what the "misunderstanding" is about. I'm telling them I didn't click buy twice.. it was one buy order that got executed twice by the exchange. Thanks anyway man.
Ok, that happened to me too. I sold more LTC than I actually had, but I knew that was wrong and made sure I had enough to cover it when it would become negative. If you would have researched before you would have realized what to do in case of that. You said you googled it, well then why didn't you sell it right away? No one is saying what Cryptsy allowed with this flaw was OK, we all agree it was a complete fail in their design. But, we knew this and we also knew you would lose money if you didn't sell it right away and got your balance back to positive. Why did you risk losing all your profits?
I already covered most of your question in my initial post, but you're almost right about one thing.. In hindsight I should've assumed that by trying to do the right thing that I would lose out. With your and Cryptsy's mentality it's a mistake I won't make again. Can you do me a favor and post a link to the research you're referring to? The only stuff I found were people frustrated by losing coins... or, wait, are we talking about the same research except in your conclusion you "sold quickly so you wouldn't potentially lose coins but others would"? I was trying to be selfless rather than selfish. (Inb4 "you miss the point of trading")
I've never had a problem with Cryptsy and they've always resolved things in a timely manner. I think they're the best exchange in the US. Everyone taking them to court or complaining about problems with second rate altcoins is pretty dumb imo.
It's not the altcoins that are the problem, it's the exchange. I'm glad you've had a positive experience though, MANY of us weren't that lucky.
stuff
You most likely kept hitting buy when nothing was confirmed. This happened during a high load time and it IS your fault if you can think logically. When something is getting hammered, do you A. Keep spamming the buy/sell/cancel button or do you B. Hit the button once and then stop touching it.
Lol.. did you even read my post? That is what the "misunderstanding" is about. I'm telling them I didn't click buy twice.. it was one buy order that got executed twice by the exchange. Thanks anyway man.
I believe you.
As you can see, my 42 deposit tripled itself soon after it confirmed. lol
Apparently you've been handed an opportunity here my friend! Now that I've been enlightened and I've had confirmation from Cryptsy that exploits are OK, you should ride this wave to richdom!
stuff
You most likely kept hitting buy when nothing was confirmed. This happened during a high load time and it IS your fault if you can think logically. When something is getting hammered, do you A. Keep spamming the buy/sell/cancel button or do you B. Hit the button once and then stop touching it.
Lol.. did you even read my post? That is what the "misunderstanding" is about. I'm telling them I didn't click buy twice.. it was one buy order that got executed twice by the exchange. Thanks anyway man.
I was not trying to derail the topic. I was making a joke from what you posted, lighten up a bit champ. And I know Cryptsy has not integrated Fiat into the exchange and personally I hope they never do.
Good, thanks for your input. Even after reading your response for a third time I still miss the joke.. but ok. In regards to the fiat integration, if they do manage to get that going, then at least people getting screwed over will have a leg to stand on. By that I mean the value of fiat is understood by the legal system and worth can be attributed. It's easier to understand if someone said "I transferred $50k to Cryptsy and they stole it" than "I transferred 60 BTC.. etc".
Their "great new" money stealing feature will ultimately be their demise.. well, hopefully
Admittedly I haven't read through the entire thread but I do hope something comes of this complaint. I'd be keen to join the bandwagon/lynch mob but I'm not a US Citizen. I'll have to look at my options.TLDR; Cryptsy has also stolen my money (yes, some of us buy coins with "real" money) ( From the post above)
How does one use "real" money to buy coins at Cryptsy?
Could someone define "real money"? Is it real because you can hold it your hand? Or a wallet, bank, pocket or hide it under ground in jars?
How does one use "real" money to buy coins at Cryptsy?
Could someone define "real money"? Is it real because you can hold it your hand? Or a wallet, bank, pocket or hide it under ground in jars?
Oh shit, I knew there would be at least one of you trying to derail the topic by starting a debate about this. That's why I put "real" money in quotes to thwart people like you. Please, just..stop.
Now I don't know whether your question was an honest one or not or you're just trying to fuck around, but no.. you cannot buy coins with "real" (oh shit..I did it again) money on Cryptsy.
TLDR; Cryptsy has also stolen my money (yes, some of us buy coins with "real" money) and absolutely refuse to refund it, instead holding me to ransom.
Long story:
I was one of those who ended up with twice the amount of QRK I was supposed to have. I put in an order to purchase QRK (note, this is almost 2 months ago) and when I came back a while later, the exchange executed TWO buy orders for some stupid reason. I immediately Googled this and found numerous people complaining about Cryptsy "losing" or "stealing" their coins. So I thought I'd do the right things by NOT trying to exploit this bug and making more BTC out of this than I should and, instead, logged a job with Cryptsy. What an absolute stupid fuck of a decision that was... Cryptsy took over 30 days to get back to me. Now during this time the value of QRK dropped significantly, but I couldn't move my original amount out either because my BTC account was NEGATIVE and they prevent withdrawing any coins while any accounts are negative.
So after several back and forths with someone named Braeden (who just didn't quite get what the issue was), I got a response from Vern's lackey BitJohn. Unfortunately they all still believe I clicked a button to "Confirm" a second order - which I explained to them several times I didn't.
My response below might seem harsh, but you have to realize, this has been going on for 30 days at this point with numerous back and forth exchanges with the very unhelpful Braeden Long:
There has been no response since even though I've followed up.
I hope for one of the two outcomes below, ideally both:
1) I get my QRK from the exchange and I won't ever bother with them again.
2) I hope they get shutdown and Vern is thrown in jail for this criminal behavior.
This should provide some answers to those that lost coin and wondered where it went: Cryptsy actively ENCOURAGES the exploitation of their exchange by asking those that end up with more coin than they should (whether intentional or not) to SELL it again rather than waste time logging a job. I also take from this that they will NOT ban or close accounts when you exploit the exchange .. Right? Unless it costs them "money" or "coins" and then you're fucked whether you did the right or the wrong thing. It's a lose-lose situation for you.
Long story:
I was one of those who ended up with twice the amount of QRK I was supposed to have. I put in an order to purchase QRK (note, this is almost 2 months ago) and when I came back a while later, the exchange executed TWO buy orders for some stupid reason. I immediately Googled this and found numerous people complaining about Cryptsy "losing" or "stealing" their coins. So I thought I'd do the right things by NOT trying to exploit this bug and making more BTC out of this than I should and, instead, logged a job with Cryptsy. What an absolute stupid fuck of a decision that was... Cryptsy took over 30 days to get back to me. Now during this time the value of QRK dropped significantly, but I couldn't move my original amount out either because my BTC account was NEGATIVE and they prevent withdrawing any coins while any accounts are negative.
So after several back and forths with someone named Braeden (who just didn't quite get what the issue was), I got a response from Vern's lackey BitJohn. Unfortunately they all still believe I clicked a button to "Confirm" a second order - which I explained to them several times I didn't.
Quote
Bit John
said 13 days ago
Hello xxxxxx,
So the issue here is you were allowed to overbuy QRK. When you noticed it you should have resold the QRK instead you held onto it until it hit rock bottom. You are still responsible to cover the overbuy you can hold until the coin regains its value if you wish but ultimately you are responsible for your purchases. I will refund you the fees if you wish but you are responsible for the negative balance.
BitJohn
Operations Manager
said 13 days ago
Hello xxxxxx,
So the issue here is you were allowed to overbuy QRK. When you noticed it you should have resold the QRK instead you held onto it until it hit rock bottom. You are still responsible to cover the overbuy you can hold until the coin regains its value if you wish but ultimately you are responsible for your purchases. I will refund you the fees if you wish but you are responsible for the negative balance.
BitJohn
Operations Manager
My response below might seem harsh, but you have to realize, this has been going on for 30 days at this point with numerous back and forth exchanges with the very unhelpful Braeden Long:
Quote
said 13 days ago
Hi BitJohn,
I "held onto it" and "until it hit rock bottom"? Seriously, as if this was part of some plan? I LOGGED THIS TICKET as soon as it happened for you to "fix it" rather than me continuing the exploitation of the exchange. I could've ended up making more BTC on this if I sold at, say, a higher value afterwards. I didn't however.. because I did the right thing by logging this ticket and getting you to resolve it. I cannot BELIEVE you encourage exploitation.
Secondly, I did not make the purchase. I made the initial purchase, your system made the second purchase. So you and only you are responsible for the purchase.
1) Your exchange should not have bought for me... never. Shouldn't have happened - for that, you are responsible.
2) Your exchange should not be stealing my QRK by holding onto it because of your bug - for that you are responsible AND IT'S CRIMINAL.
3) Your support should not have taken over 30 days to get back to me and possibly even "conveniently" taken so long making it impossible for me to get this money back because of the price "hitting rock bottom" - for that, you are responsible.
Please proceed to refund my xxx of QRK to the given address.
xxx
You are welcome to keep the other xxx (which you bought) and let me leave your exchange and I'll never come back and bug you again. You are responsible for the overbuy and therefore you get to keep the other xxx.
I'll ask the same thing from you as I did with Braeden and hope, that as the "Operations Manager", you have the integrity to do the right thing here. Your staff are after all looking up to you for guidance.
Awaiting your reply.
Hi BitJohn,
I "held onto it" and "until it hit rock bottom"? Seriously, as if this was part of some plan? I LOGGED THIS TICKET as soon as it happened for you to "fix it" rather than me continuing the exploitation of the exchange. I could've ended up making more BTC on this if I sold at, say, a higher value afterwards. I didn't however.. because I did the right thing by logging this ticket and getting you to resolve it. I cannot BELIEVE you encourage exploitation.
Secondly, I did not make the purchase. I made the initial purchase, your system made the second purchase. So you and only you are responsible for the purchase.
1) Your exchange should not have bought for me... never. Shouldn't have happened - for that, you are responsible.
2) Your exchange should not be stealing my QRK by holding onto it because of your bug - for that you are responsible AND IT'S CRIMINAL.
3) Your support should not have taken over 30 days to get back to me and possibly even "conveniently" taken so long making it impossible for me to get this money back because of the price "hitting rock bottom" - for that, you are responsible.
Please proceed to refund my xxx of QRK to the given address.
xxx
You are welcome to keep the other xxx (which you bought) and let me leave your exchange and I'll never come back and bug you again. You are responsible for the overbuy and therefore you get to keep the other xxx.
I'll ask the same thing from you as I did with Braeden and hope, that as the "Operations Manager", you have the integrity to do the right thing here. Your staff are after all looking up to you for guidance.
Awaiting your reply.
There has been no response since even though I've followed up.
I hope for one of the two outcomes below, ideally both:
1) I get my QRK from the exchange and I won't ever bother with them again.
2) I hope they get shutdown and Vern is thrown in jail for this criminal behavior.
This should provide some answers to those that lost coin and wondered where it went: Cryptsy actively ENCOURAGES the exploitation of their exchange by asking those that end up with more coin than they should (whether intentional or not) to SELL it again rather than waste time logging a job. I also take from this that they will NOT ban or close accounts when you exploit the exchange .. Right? Unless it costs them "money" or "coins" and then you're fucked whether you did the right or the wrong thing. It's a lose-lose situation for you.
Re: Cryptotrader.org - Cloud Based Automated Trading MtGox/Bitstamp/BTC-E/CEXIO
I'm trying to use a bot on Cryptotrader.org, but it will only really work effectively if I can set it "start" date to be a couple of months ago. Right now it's bouncing on the wrong side of the 1H EMA, so buying high and selling low. If I can have it's TRADING start date at "2013/11/01 8:00 PM" for example then it wouldn't be doing this.
If not, I'll have to leave it going for a few days to "grow into the pattern", but may miss out on some good opportunities.
Please tell me this is possible
Thank you
If not, I'll have to leave it going for a few days to "grow into the pattern", but may miss out on some good opportunities.
Please tell me this is possible
Thank you
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Just thought I would provide an update. The funds came through at last. It took 4 weeks for my USD international wire transfer to be credited into my btc-e account.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.
Can you please get support to urgently look at Ticket ID: TKZ-341-25068?
Thank you
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I believe I have filled in everything correctly when I made the payment because I copy/pasted everything from the wire transfer information. I've been waiting since 14 November for my deposit... support has not responded once and I keep on having to reply to keep the ticket open.
Please get them to have a look at ticket #TKZ-341-25068
Hello! I am posting for someone else!
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btc-e's wire deposit does say this now:
"We don't accept international wire transfers from US Citizens or from US Banks
All transfers from US Citizens or US Bank will be refused by bank"
I don't remember seeing this until today. It's probably been added recently due to issues from US customers and such a high demand with current prices. Sorry to hear about your situation.
Thanks!
-Jeremiah
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btc-e's wire deposit does say this now:
"We don't accept international wire transfers from US Citizens or from US Banks
All transfers from US Citizens or US Bank will be refused by bank"
I don't remember seeing this until today. It's probably been added recently due to issues from US customers and such a high demand with current prices. Sorry to hear about your situation.
Thanks!
-Jeremiah
I just checked btc-e.com and can confirm that message is now displayed at the bottom when you pick "International Wire Transfer" from the dropdown. Ok, so I guess I've got a couple of questions for them:
1) I am not a US citizen and did not use a US bank, however I did transfer the money as USD. Is that still a problem?
2) If it is, how the fuck do I get my money back?
I've been waiting since 14 November for my deposit. Their support is not getting back to me. I have a Russian colleague that properly translated a message for me that I sent to support but that hasn't helped either. So far I've logged a ticket which I have to fight to keep open, contacted them via the forum (user: btc-e.com), sent emails to financial@btc-e.com and root.servers.btc@gmail.com, sent a message via twitter, contacted "Mayzus Financial Services Ltd" who confirmed they have processed it, went to my bank and paid for a trace, and I've posted on numerous threads.... what's left to do?
Wouldn't it make more sense to post some kind of announcement saying they are having difficulties rather than have a whole bunch of people bad mouth them on forums? E.g. Handle it professionally. Change people's perception from "I've lost my money" to "Oh, I just have to wait for my money".
Wouldn't it make more sense to post some kind of announcement saying they are having difficulties rather than have a whole bunch of people bad mouth them on forums? E.g. Handle it professionally. Change people's perception from "I've lost my money" to "Oh, I just have to wait for my money".
Do not risk with BTC-e, I waiting over week for the USD deposit to be added, no ticket answers so far!
I can second this, made a deposit on 14 November, have had a ticket logged for almost 7 days now and not a single response. Went to my bank yesterday to do at trace on the USD wire transfer. Do not risk getting USD into this exchange.