Seven days later, after multiple broken promises for "delivery the next business day," offers to refund, and subsequent refusals to refund, I finally received my order in my wallet.

It popped up in my "unconfirmed" balance moments after I sent a support message saying my next visit was to file a complaint on the BBB's web site.

Probably just a coincidence. Regardless, thank you Bitinstant for finally getting this resolved.

I'm still waiting on an order processed by Dwolla on 2/14: 44d90966-7431-4caf-9dbb-4f4779197f85

The funds were debited from my Dwolla account, but I have not received the BTC. Support keeps promising "within the next business day" but has been doing so for a week. I requested a refund yesterday and was instead told I'd receive the BTC "within the next business day" but still have not.

Please do the right thing and either process the order now, or refund my money if you are unable to process the order.