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Showing 3 of 3 results by krades
Post
Topic
Board Exchanges
Re: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)
by
krades
on 20/11/2013, 22:37:45 UTC
My money just appeared... strangely without any email.
Post
Topic
Board Exchanges
Re: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)
by
krades
on 20/11/2013, 15:18:05 UTC
Quote from: kweks on November 20, 2013, 08:25:32 AM
I didn't want to bring this to the forums.

November 7: I issued a wire to BTC-e. I confirmed that the special fields were correct.
Wire never shows up.
November 10: I lodge a ticket with support. 3 days later, they reply with "more info" - that is all.
November 14: I give them the bank trace.
November 19: Original ticket was deleted by support staff with no reply. AVP-358-60418
November 20: No more replies.

I've sent two more tickets. I've remained polite. I've got the wire proof. Not only is the cash not credited (and no need to imagine how much cash I lost over the last two weeks by not having that cash..) - but support is NOT replying.

It's highly unprofessional, and highly frustrating. What on earth is going on?

Tickets: #AVP-358-60418 #TJI-289-97436 #SLQ-549-63254



This is very close to my story. I deposited money via SEPA on Nov 8. They should get their act together. If it's that hard to deposit money, I'm wondering how hard it must be to withdraw.

@btc-e.com please solve these issues ASAP!

My ticket is #PFL-930-47384
Post
Topic
Board Beginners & Help
Topic OP
Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.
by
krades
on 18/11/2013, 23:02:25 UTC
I don't know what I should do. I can't post in the official btc-e thread, so I hope I'm getting some attention here.

The money is not being credited to my account. I have written support requests which have been closed without giving me an answer.

Did anyone of you have a similar experience?