BITMAIN TECH ANTMINER IS A SCAM BAG. BEWARE

Hi Guys.

As you know we look for bitcoin miner to make some money but not to loose.
Well my experience would be an example for that.

I am writing this post because I want to share my bad experience happened with Bitmain Antminer company.

I was very curious to buy Antminer S3 from https://bitmaintech.com/ website but afraid to pay them by via bank transfer or bitcoins since there are lot of scams.


Anyways I bought the item from ebay.com by paying $679 from the seller "bitmain-antminer".
I've successfully got my antminer in hand and I had to pay custom duty charges around $200 (of course I did and do comply with such charges).
But the item  (antminer s3) had some fault which didn't work properly, I asked the seller to refund or to replace it but he just refused.
After arquing so much from the seller, finally he agreed to refund the amount if I send the miner back to his address which is located in CA.
The seller refused to pay return hipping charges which is $200+.
Please take some rough calculation here, If I ship the item and got the refund $679 successfully, then what would be my refund?
Paid $200 Custom Duty Charges + $200 for shipping the item = $400 - $679 = $279.
That means I will lost $400 for getting nothing.
If by chance the manufacturer replace a new item then again I will have to pay $200 as custom duty charges.
Spending $1,200 for just 440GHs is not cool.
Today the Antminer s3 miner worth on ebay is just $300 to $400.


EARLIER:
The seller from ebay asked me to contact the manufacturer for warranty. So I contacted the manfucaturer and explained the problems. They were suggesting me to do some checkup on the miner, I tried and did my best but never worked.
At finally manufacturer agreed to take back the control board for repair/fix. They sent me shipping label. It took almost 10 days to get back that controll board to get in my had but still the control board wasn't fixed, again I paid some custom duty charges for receiving that control board.
Everytime I send the mail about the issue, these manufaturing staff always sends me the same instructions to do which I've already done for 3 to 4 times.
Staff: ting.shao@bitmaintech.com


SUGGESTIONS:
I suggest everyone to use Credit Card if you buy through ebay, because you can Chargeback if even ebay/paypal is on seller side.
Some sellers just send something instead the described item and start arguing as if they have sent the right item.


THESE ARE MY POINTS:
Point 1:
It took almost 1 month to get appropriate response from the seller and manufacturer.
I would have made $300 in such period if the miner was working good.

Point 2:
I will have to pay another $200 for custom duties if I buy another miner at some point.

Point 3:
There won't be any useful things going to happen with my PSU which I bought for $250 for S3 miner.

FRUSTRATIONS:
eBay will never help for this kind of situtaion which really sucks.
Manufacturer never gives response once you buy their item, perhaps they just ignore the buyer and take a qeue on new buyer.
Lost mining time and some pretty revenues.
Waste of money by just buying item from wrong seller and manufacturer.


Apparently I would like to take some legal action on this case through consumer rights department.
Could anyone tell me where whom should I lodge this case, I believe Chinese Jurisdiction for manufacturer will work.
I am sure to take action on Manufacturer, since they have written warranty and no solution given yet.


eBay Seller: Canada
Manufacturer: China


MY DEMANDS ARE:
Since I've already paid custom duty charges for faulty item, the Manufacturer should replace a new antminer with FD shipping.
Can take back their faulty item by giving me shipping label.

LEGAL ACTIONS:
Lodging a case on both Canada and Chinese jurisdiction on consumer department.
As a big hand, I will complain this to BBB, the real help source for consumers.
Complaining to Local PD for preventing such scams.
I am going to report this situation to every bitcoin media.


PLEASE HELP ME IF I CAN STILL DO ANYTHING TO FIX IT.

Appreciate your involvement in my problem but I tried that too, its not working.
I think there must be some signification problem on Kernel log.

Thanks for your response.

Please check the below Kernel Log details and let me know the solution. Very Appreciated.

================================================================================

[    0.000000] Linux version 3.10.12 (xxl@ubuntu) (gcc version 4.6.4 (OpenWrt/Linaro GCC 4.6-2013.05 r38031) ) #140 Mon Jul 21 17:27:04 CST 2014
[    0.000000] MyLoader: sysp=1bec2fee, boardp=fdd6ef6f, parts=fc031564
[    0.000000] bootconsole [early0] enabled
[    0.000000] CPU revision is: 00019374 (MIPS 24Kc)
[    0.000000] SoC: Atheros AR9330 rev 1
[    0.000000] Clocks: CPU:400.000MHz, DDR:400.000MHz, AHB:200.000MHz, Ref:25.000MHz
[    0.000000] Determined physical RAM map:
[    0.000000]  memory: 04000000 @ 00000000 (usable)
[    0.000000] Initrd not found or empty - disabling initrd
[    0.000000] Zone ranges:
[    0.000000]   Normal   [mem 0x00000000-0x03ffffff]
[    0.000000] Movable zone start for each node
[    0.000000] Early memory node ranges
[    0.000000]   node   0: [mem 0x00000000-0x03ffffff]
[    0.000000] On node 0 totalpages: 16384
[    0.000000] free_area_init_node: node 0, pgdat 803005b0, node_mem_map 81000000
[    0.000000]   Normal zone: 128 pages used for memmap
[    0.000000]   Normal zone: 0 pages reserved
[    0.000000]   Normal zone: 16384 pages, LIFO batch:3
[    0.000000] Primary instruction cache 64kB, VIPT, 4-way, linesize 32 bytes.
[    0.000000] Primary data cache 32kB, 4-way, VIPT, cache aliases, linesize 32 bytes
[    0.000000] pcpu-alloc: s0 r0 d32768 u32768 alloc=1*32768
[    0.000000] pcpu-alloc:

• 0

[    0.000000] Built 1 zonelists in Zone order, mobility grouping on.  Total pages: 16256
[    0.000000] Kernel command line:  board=TL-WR741ND-v4 console=ttyATH0,115200 rootfstype=squashfs,jffs2 noinitrd
[    0.000000] PID hash table entries: 256 (order: -2, 1024 bytes)
[    0.000000] Dentry cache hash table entries: 8192 (order: 3, 32768 bytes)
[    0.000000] Inode-cache hash table entries: 4096 (order: 2, 16384 bytes)
[    0.000000] Writing ErrCtl register=00000000
[    0.000000] Readback ErrCtl register=00000000
[    0.000000] Memory: 61336k/65536k available (2187k kernel code, 4200k reserved, 588k data, 232k init, 0k highmem)
[    0.000000] SLUB: HWalign=32, Order=0-3, MinObjects=0, CPUs=1, Nodes=1
[    0.000000] NR_IRQS:51
[    0.080000] Calibrating delay loop... 265.42 BogoMIPS (lpj=1327104)
[    0.080000] pid_max: default: 32768 minimum: 301
[    0.080000] Mount-cache hash table entries: 512
[    0.090000] NET: Registered protocol family 16
[    0.100000] MIPS: machine is TP-LINK TL-WR741ND v4
[    0.100000] MAC FF:FF:FF:FF:FF:FF
[    0.100000] MAC 20:59:a0:c3:d6:ee
[    0.560000] bio: create slab at 0
[    0.560000] Switching to clocksource MIPS
[    0.570000] NET: Registered protocol family 2
[    0.570000] TCP established hash table entries: 512 (order: 0, 4096 bytes)
[    0.580000] TCP bind hash table entries: 512 (order: -1, 2048 bytes)
[    0.580000] TCP: Hash tables configured (established 512 bind 512)
[    0.590000] TCP: reno registered
[    0.590000] UDP hash table entries: 256 (order: 0, 4096 bytes)
[    0.600000] UDP-Lite hash table entries: 256 (order: 0, 4096 bytes)
[    0.610000] NET: Registered protocol family 1
[    0.610000] PCI: CLS 0 bytes, default 32
[    0.630000] squashfs: version 4.0 (2009/01/31) Phillip Lougher
[    0.630000] jffs2: version 2.2 (NAND) (SUMMARY) (LZMA) (RTIME) (CMODE_PRIORITY) (c) 2001-2006 Red Hat, Inc.
[    0.640000] msgmni has been set to 119
[    0.650000] io scheduler noop registered
[    0.650000] io scheduler deadline registered (default)
[    0.650000] Serial: 8250/16550 driver, 1 ports, IRQ sharing disabled
[    0.660000] ar933x-uart: ttyATH0 at MMIO 0x18020000 (irq = 11) is a AR933X UART
[    0.670000] console [ttyATH0] enabled, bootconsole disabled
[    0.680000] ath79-spi ath79-spi: master is unqueued, this is deprecated
[    0.690000] m25p80 spi0.0: found gd25q64, expected m25p80
[    0.690000] m25p80 spi0.0: gd25q64 (8192 Kbytes)
[    0.700000] 5 tp-link partitions found on MTD device spi0.0
[    0.700000] Creating 5 MTD partitions on "spi0.0":
[    0.710000] 0x000000000000-0x000000020000 : "u-boot"
[    0.710000] 0x000000020000-0x000000117db8 : "kernel"
[    0.720000] mtd: partition "kernel" must either start or end on erase block boundary or be smaller than an erase block -- forcing read-only
[    0.730000] 0x000000117db8-0x0000007f0000 : "rootfs"
[    0.730000] mtd: partition "rootfs" must either start or end on erase block boundary or be smaller than an erase block -- forcing read-only
[    0.750000] mtd: partition "rootfs" set to be root filesystem
[    0.750000] mtd: partition "rootfs_data" created automatically, ofs=0x370000, len=0x480000
[    0.760000] 0x000000370000-0x0000007f0000 : "rootfs_data"
[    0.770000] 0x000000020000-0x0000007f0000 : "firmware"
[    0.770000] 0x0000007f0000-0x000000800000 : "art"
[    0.790000] libphy: ag71xx_mdio: probed
[    0.800000] eth0: Atheros AG71xx at 0xba000000, irq 5, mode:GMII
[    1.350000] eth0: Found an AR7240/AR9330 built-in switch
[    2.390000] eth1: Atheros AG71xx at 0xb9000000, irq 4, mode:MII
[    2.940000] ag71xx ag71xx.0 eth1: connected to PHY at ag71xx-mdio.1:04 [uid=004dd041, driver=Generic PHY]
[    2.950000] TCP: cubic registered
[    2.950000] NET: Registered protocol family 17
[    2.960000] 8021q: 802.1Q VLAN Support v1.8
[    2.970000] VFS: Mounted root (squashfs filesystem) readonly on device 31:2.
[    2.980000] Freeing unused kernel memory: 232K (80316000 - 80350000)
[    5.740000] usbcore: registered new interface driver usbfs
[    5.740000] usbcore: registered new interface driver hub
[    5.750000] usbcore: registered new device driver usb
[    5.760000] usbcore: registered new interface driver bitmain
[    5.760000] hash ok
[    5.760000] hashtest OK
[    5.770000] bitmain-asic: success to register device
[    5.770000] usbcore: registered new interface driver bitmainbl
[    5.780000] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    5.790000] ehci-platform: EHCI generic platform driver
[    5.790000] ehci-platform ehci-platform: EHCI Host Controller
[    5.800000] ehci-platform ehci-platform: new USB bus registered, assigned bus number 1
[    5.810000] ehci-platform ehci-platform: irq 3, io mem 0x1b000000
[    5.830000] ehci-platform ehci-platform: USB 2.0 started, EHCI 1.00
[    5.830000] hub 1-0:1.0: USB hub found
[    5.830000] hub 1-0:1.0: 1 port detected
[    6.170000] usb 1-1: new high-speed USB device number 2 using ehci-platform
[    6.320000] hub 1-1:1.0: USB hub found
[    6.320000] hub 1-1:1.0: 2 ports detected
[    6.610000] usb 1-1.1: new full-speed USB device number 3 using ehci-platform
[    6.740000] bitmainbl 1-1.1:1.0: USB Bitmain bootloader device now attached to USB Bitmain bootloader-0
[    6.750000] PIC microchip bootloader usb OK
[   10.500000] jffs2: notice: (328) jffs2_build_xattr_subsystem: complete building xattr subsystem, 1 of xdatum (0 unchecked, 0 orphan) and 17 of xref (0 dead, 2 orphan) found.
[   13.020000] hidraw: raw HID events driver (C) Jiri Kosina
[   13.020000] Loading modules backported from Linux version master-2013-06-27-0-gdcfa6d5
[   13.030000] Backport generated by backports.git backports-20130617-4-ge3220f5
[   13.040000] nf_conntrack version 0.5.0 (962 buckets, 3848 max)
[   13.070000] usbcore: registered new interface driver usbhid
[   13.070000] usbhid: USB HID core driver
[   13.080000] usbcore: registered new interface driver usbserial
[   13.090000] usbcore: registered new interface driver usbserial_generic
[   13.090000] usbserial: USB Serial support registered for generic
[   13.120000] xt_time: kernel timezone is -0000
[   13.160000] cfg80211: Calling CRDA to update world regulatory domain
[   13.160000] cfg80211: World regulatory domain updated:
[   13.170000] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[   13.170000] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.180000] cfg80211:   (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[   13.190000] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[   13.200000] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.200000] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.220000] ip_tables: (C) 2000-2006 Netfilter Core Team
[   13.350000] ath: EEPROM regdomain: 0x0
[   13.350000] ath: EEPROM indicates default country code should be used
[   13.350000] ath: doing EEPROM country->regdmn map search
[   13.350000] ath: country maps to regdmn code: 0x3a
[   13.350000] ath: Country alpha2 being used: US
[   13.350000] ath: Regpair used: 0x3a
[   13.360000] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht'
[   13.370000] cfg80211: Calling CRDA for country: US
[   13.370000] cfg80211: Regulatory domain changed to country: US
[   13.380000] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[   13.390000] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2700 mBm)
[   13.390000] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 1700 mBm)
[   13.400000] cfg80211:   (5250000 KHz - 5330000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.410000] cfg80211:   (5490000 KHz - 5600000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.420000] cfg80211:   (5650000 KHz - 5710000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[   13.430000] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 3000 mBm)
[   13.430000] ieee80211 phy0: Atheros AR9330 Rev:1 mem=0xb8100000, irq=2
[   18.340000] device eth0 entered promiscuous mode
[   21.340000] eth1: link up (100Mbps/Full duplex)
[   21.670000] no int in filled

================================================================================

Hi,

I have some problem with my Antminer S3.

I have setup the settings and those are absolutely right.

But I see there is no value assigned on the "AntMiner" tab. Please check the below screenshot.

http://i.imgur.com/nlRValw.png

Please give me some solution.

I would really appreciate it.

I have few questions too:
Can I get new one if this is not working under warranty policy from Antminer?
How long to get it done?