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Showing 6 of 6 results by micromegas
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Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
micromegas
on 28/05/2018, 08:42:30 UTC
I have attempted verification 5 times now, and nothing seems to be happening.  Angry

If my profile status goes from "Pending Review" to "Unverified" after 5 minutes, does that mean my verification failed or is that nothing to be concerned about?

It probably means the verification failed. Do you use a webcam, or files ?
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Topic
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
micromegas
on 27/05/2018, 18:56:42 UTC
I just looked at my Poloniex account, and it's not frozen anymore. Withdrawals are again awailable. I didn't made one yet, but the interface is back normally.
So, the verification procedure seems to work.
Folowing people advice, I used the file procedure (not webcam) I took a photo of myself with a paper with nickname, real name, mail address, date and Poloniex mentionned, and  my identity card. After 2 try, it was validated in a few minutes. So, there is hope. If your identity cards scan are clear, if your photo is clear with all details, you can get back your account in a few hours.

Anyway, those frozen accounts with blocked withdrawals don't correspond at all with what was announced. Here is a copy of what was indicated before. The withdrawal were supposed to be still awailable even when the trading and deposits were supposed to be anawailable.


***************
As with any change, we understand you may have concerns about how this requirement impacts you and the consequences of not meeting this verification deadline. Here are further details on what to expect.

On the date of the deadline, legacy accounts will be placed in a state where:

Trading and lending will be disabled;
Open orders will be closed;
Loans will have auto-renew switched off;
Margin positions will be given an 8 week wind-down period where they can only be diminished or closed. After the 8 week wind-down period, they will be closed;
Deposit addresses will be revoked. Any deposits sent to a revoked address will not be recoverable until the account is fully verified;
Withdrawals will remain enabled at the daily withdrawal limits prior to the deadline.
If at any point you verify your legacy account, full functionality will be restored and your daily withdrawal limit will be increased to $25K USD equivalent.

As a registered money services business, Poloniex is committed to compliance with all applicable law requiring identification and verification of its customers. If you have questions about these or any other Poloniex terms, we encourage a careful and thorough review of our terms of service and privacy policy.

- The Poloniex Team
***************
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Topic
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
micromegas
on 27/05/2018, 14:23:13 UTC
micromegas I have the same problem (verified today then frozen). I send ticket when something is changed I'll let you know.
Thanks very much. I'll also create a ticket in 24 hours if it doesn't change, and of course I'll let you know if anything happen.
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Topic
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
micromegas
on 27/05/2018, 13:02:41 UTC
In my case, I didn't receive any email, but connecting this morning, I got a message explaining that my account was frozen and that I needed to verify.
In the past monthes, I had tried to verify many times with different accounts. It had never worked. With my laptop's webcam the image was considered to blurry, and at this time the webcam was the only option. I bought a new webcam, but the image was mirrored by Poloniex (the image was not mirorred in other softwares)
Finally, I got a button for uploading photos instead. But it failed to upload, and then I didn't get the uploading button. Etc, etc.
But this morning, it worked quickly. The first time, nothing was indicated on my profile. So I dit it again. And now it is indicated as verified, with a limit of USD 25 000
But is it still indicated as frozen and I can do nothing.
Do you think that I just need to wait, or that a bug happened ?
Or the verified status means in fact that is is still pending for verification ?
It would be great if other people that got the frozen account message, and made the verification after that could share their experiences.
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Topic
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
micromegas
on 26/01/2018, 13:48:02 UTC
Hello everybody. Nice topic.
Please, can you help me ?
When I try to withdraw to a Mastercard, I get the message :

Texничecкиe paбoты (Google translates indicates me : "Engineering works")

Is it because my account verification was not still not validated ? Or is it unawailable for now ?

Thanks for your help.



Hi There,

You should create a ticket on our site so support will contact you to solve your issue.

If you already created it please tell me the number.

Best Regards,
Exmo Team

Thanks very much.
I opened the ticket number 348415
Can you please let me know ?
Best Regards.
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Topic
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
micromegas
on 25/01/2018, 16:18:17 UTC
Hello everybody. Nice topic.
Please, can you help me ?
When I try to withdraw to a Mastercard, I get the message :

Texничecкиe paбoты (Google translates indicates me : "Engineering works")

Is it because my account verification was not still not validated ? Or is it unawailable for now ?

Thanks for your help.