Hello,

I use my Ledger Nano to gain access to my NEON (NEO) wallet - it works fine. I realised yesterday that I don't have any back up keys/passes etc for the NEON wallet. What should I do to protect myself with the NEON wallet, can I access my retrieval or keys so that I can note them down should something go wrong in the future?

I have 5 MyEtherWallet addresses and would like to back up/store my private keys. Anyone know how this is done?

If I log into one of the MEW addresses and click "View private address" it doesn't work. I can, however, view the private address on my Ledger Nano but can't write it down because it scrolls too quickly and then freezes (only showing a few characters).

My friend was on the phone and walked me through the process, he has not access to my keys etc. I since have learned that I don't need the Ledger Seed, rather I need the MyEtherWallet private keys for my 5 wallets. I've rephrased the questions and moved it to here https://bitcointalk.org/index.php?topic=2798671.0

After buying a Ledger Nano, a friend of mine helped me unlock 5 individual ERC-20 Token addresses within MyEtherWallet. I can now store various alt coins within these 5 addresses/wallets using the Ledger Nano as access.

However, I realised that if I lost my Ledger Nano I don't have the SEED/security keys for the 5 MyEtherWallet addresses - is there a way to access this so I can make a note of it?

Hi guys,

I downloaded the Telegram App so that I can join the Wanchain chat group. After joining, I don't see any way to ask a question in the group (either publicly or privately).

What am I missing?

Yes that's fine, adding the tag is easy (in Ledger Wallet you click "Advanced"). I will send you XRP soon, basically when I next fire up my Ledger Nano! You really helped me loads and I wish you much success.

Yes that worked, shows how much I don't know! Tried to send you about $10 and I think it's gone through fine. Thanks for your help. I would like to send you $10 worth of Ripple too as you've been so helpful. What's your XRP address? PS. This is a new business model actually, set up a platform where noobies can get help and then pay once they've fixed their issues ... I wanted such a service because (remember) I wasted many days trying to get my BCH before you showed up!

The error message was simply "Error"! I haven't attempted to send to anyone else. Do you have BCH in your wallet at the moment? Can you open your wallet and copy the address once more to check?

Are you sure that's your correct BCH address? I opened my Ledger Nano Bitcoin Cash (Split) wallet and tried to transfer BCH to you several times but it always fails? I wonder if all the issues I had getting the BCH into my wallet somehow messed up and the funds are stuck?

Thank you everyone for your help.

TryNinja, for sending me the link which solved my problem, please send me your BCH address so I can ping you over a few as a thank you.

I wasn't sure if this was the correct forum thread but here goes.

I have a Ledger Nano S Hardware Wallet and something odd is happening...

I recently managed to claim my BCH, which currently sits in an Electron Cash wallet. I did a small test transfer from the Electron Cash wallet to my Nano S and it worked fine. Note that the BCH receiving address for my Nano S wallet ended with ***mfFAG.

So, I prepared to send another larger amount (I want to transfer all funds) but this time, when I clicked the "RECEIVE" button from within my my Nano S, the address was different?

I checked, I am definitely in my BCH wallet. Strange. I decided to send to this new (different) address anyway and the payment failed. So, I tried another payment but to the first address ending with ***mfFAG and once again it worked. I now have two payments from Electron Cash to the Nano S.

Questions:

1. Once I see BCH in my Nano S Hardware Wallet, are they "safe" or could they be deleted/revoked if address was found to be wrong?

2. In future I should always pay to address ending with ***mfFAG and ignore my Nano S "RECEIVE" address?

I followed these instructions https://www.reddit.com/r/btc/comments/6wf50x/recovering_your_bitcoin_cash_from_a_trustedcoin/ and although I couldn't complete step 21, I fumbled around and somehow now have an Electron Cash wallet open and it's showing +1515.43966 as the balance. If I click "send" I see that it will send mBCC (that is BITCONNECT COIN)? Where's my Bitcoin Cash!!?

Please don't post if you can't be bothered to read the question.

Thanks but that ledger.zendesk.com article is rubbish, it doesn't explain anything so no help

I am 100% certain my seed is correct, I wrote it 3 times and also printed it. I've just check and all are the same. Thanks for your next steps and the link, but what is TrustedCoin? I have never had that so not sure it applied to me?

I tried this but I can't do step 3. because If I enter my Electrum seed into Electrum Cash, the "Next" button is greyed out. I am stuck and can't proceed.

To double check my seed, I went to Electrum wallet, then Wallet -> Seed but the "seed" link is greyed out?

Let me elaborate, last week, I tried to log into my my Electrum wallet and it asked for my 2FA, but when I created the wallet it was not a 2FA. So I created a new wallet (within Electrum) and successfully made it 2FA and is showed the correct BTC amount. So, maybe a 2FA wallet does not contain the seed, by construction? I saved the seed on paper, I know it's correct because I am very careful.

I went to Electrum wallet, then Wallet -> Seed but the "seed" link is greyed out? Let me elaborate, last week, I tried to log into my my Electrum wallet and it asked for my 2FA, but when I created the wallet it was not a 2FA. So I created a new wallet (within Electrum) and successfully made it 2FA and is showed the correct BTC amount. So, maybe a 2FA wallet does not contain the seed, by construction? I saved the seed on paper, I know it's correct because I am very careful.

I have the same issue. If I enter my Electrum seed into Electrum Cash, the "Next" button is greyed out. I've enter the seed in vertically, horizontally, with spaces, with a comma. Nothing works

Please guys, can someone help me. I've spent days and days watching videos and reading but no one explains clearly.

I am not technical so I just need a clear step by step explanation of how to get my BCH.

After purchasing the Ledger Nano S, I successfully transferred all of my Bitcoin from my Electrum software wallet to my new Ledger Nano S.

Now I would like to claim my Bitcoin Cash. I have the seed words for my Electrum software wallet.

Please help me understand how to do it - everything seems ridiculously complicated.

I didn't know where to begin to be honest. Do I first create a BCH wallet within the Nano Ledger? I am nervous and want step by step instructions, I'm not technical either. Sorry!