I have been trying to get my money out of MtGox since OCTOBER NINETEENTH (Oct 19)!!! TWO AND A HALF MONTHS!
First, I had to do it in two wire transfers because the amount was $1600 which is over their arbitrary daily withdrawal limit. So thats 2 wire transfer fees.
Apparently my first bank didnt accept wire transfers, though I didnt know that, so "amending" the transfer to go to another bank required an "amendment fee".
Then on the second part of the transfer, I screwed up (my mistake, I totally admit it) and used the wrong bank info again.
This time, however, the wire transfer couldnt be amended (or rather, you wouldnt ALLOW it to be amended) because I was withdrawing the entire amount of my balance, so thered be nothing left to pay the amendment fee. So the wire transfer had to be cancelled. So I said Fine, cancel it.
THEN MY MONEY DISAPPEARS FOR OVER A MONTH WITH NO EXPLANATION.
Now it is over one month later, they are finally back from vacation as of yesterday, and I'm still waiting for an explanation, and/or hope that theyl admit what is painfully obvious, that there is plenty of blame to go around on all sides but a large part of it is yours and hoping they will pay some of the fees themselves.
But I doubt it.
Yeah, bitcoin may let you pay people internationally in seconds and with minimal fees,
but if the only way to get to/from bitcoins and US dollars is a place like MtGox,
where it can take over two months and hundreds of dollars in fees, with your money frighteningly disappearing in the meantime,
then bitcoin just isnt worth it!
I'm a web developer, I know my way around computers like the back of my hand, but the way MtGox operates their business is holding back bitcoin like it was still the stone age. I'd rather deal with a megacorp US bank any day of the week than to ever deal with MtGox again (once my business is finally concluded that is)
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TLDR version:
I submitted a wire transfer withdraw for the remaining balance of my account, about $640, on October 19, 2012. I made a mistake by using a bank that couldnt accept wire transfers, but as a a result, MtGox:
- held my money in limbo for over a month with no explanation
- charged me hundreds of dollars of fees, amounting to over 20% of the balance
October 19, 2012 - submitted wire transfer request to withdraw money in the amount of $640.09
January 9, 2012 - cancelled transfer request shows back in my account finally, in the $500.48
I am now kinda back where I started, in that to get the $500 out that is left, I gotta submit ANOTHER wire transfer request (making DAMN sure I dont use the wrong bank that wont accept transfers yet is still linked to my mtgox account), and I assume pay ANOTHER wire transfer fee.
Which I'm gonna do, because I have no other choice, but Im waiting a day or 2 for MtGox to try and explain this and/or help me.
Might post the email communication we've been having because its insane, either no one there has English as a first language, or their left hand just doesnt know what their right hand is doing. Something is majorly fubar, and I'm PISSED
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WTLDR version:
Bitcoin is awesome but MtGox sucks so bad it makes bitcoin worse than any normal fiat currency!