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Showing 2 of 2 results by nurd1012
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Re: Coinexchange.io - Reviews
by
nurd1012
on 05/10/2017, 05:20:24 UTC
Raise a support ticket. They said it was orphaned withdrawl (it left my exchange wallet but didnt leave their bucket.) They had to manually send me the ETH and I got it this morning.

How long did you have to wait for support? I have raised a ticket over 24h ago but apart from an instant response about congestion happening, probably by a bot, it had no reaction.
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Re: Coinexchange.io - Reviews
by
nurd1012
on 04/10/2017, 19:43:00 UTC
I recently tried to withdraw about 0.3 ETH. My coinexchange wallet says transaction completed and gives a TXID.

However, that TXID cannot be found on Etherscan and my MEW wallet does not show the incoming ETH either as pending or completed transaction.
Seems very strange, if it was just a matter of them being cheap on gas, it would still show as pending?

I am having the same problem. 

Same problem as well, tx hash is 0x33ea5a9f100636e9c18066b0ac97898267f0d34a1a809aceed2eeeb9518def0d and not showing up on etherscan. Transaction was initiated 14h ago.