Still nothing from BC, almost $70,000 locked in there, cant access the account says account verification needed, BBC mail not replying, cant contact support because i cant enter the account,

what is going on? How are players still playing on this site?
Filling a complain to their anjouan Igaming License today.

Account ID 62874989

Thanks @NaturalBornChillTrader appreciate it, yes waiting that long is terrible, how long have you been waiting for??

No reply from bc, account still locked, no email nothing, over 18 Ethereum in there worth +$60 000

no they said that i couldnt pass KYC at the start, ( after my big win )
Then they allowed me to pass it somehow and my KYC is now verified,
my withdraws were still locked, i asked support, they told me to wait, and fro no where i couldnt log into the account anymore the day after,

says account verification required but i have 0 news by email or ANYTHING, crazy, appreciate the help a lot thanks

ID 62874989

Still nothing from BC and account still locked?? what is going on, 0 explanations, PLS NO ONE PLAYS ON BC IF YOU WIN BIG THEY WILL BLOCK YOUR MONEY FOR WEEKS, i heard they do that for me to play the balance.

So far nothing, BC has given no sign of life, my account is still locked with over 18 ethereum (around 63k ) inside,

I will start to fill more forums and complains for their departments and Igaming license.

Appreciate the help a lot @holydarkness

If they reply to you let us know, its been a week now that my withdraws a locked 

@jollygood Sorry i did not see your post, this is the only message explanation they gave me for my KYC, 
This is how my KYC looked:
https://goopics.net/i/ndc2r9

And this was a very poor explanation from them
What they said about my KYC at first: https://goopics.net/i/d2jtvf


but KYC is not the issue anymore, i kept telling support i live in malta, i had to do advance KYC and they accepted it.


Now as i repeat my KYC is valid:
https://goopics.net/i/bvpyed

So what excuse will they find and why is my withdraws locked???

By the way this is my win: https://euioa.jxcsysekgu.net/roS0rEwkjV
Was spinning $12,5, got a bonus and paid this! i was so excited, i tried to first withdraw 25k but rejected and wihdraws locked, this is how the story started.
And by the way i did not take any deposit bonus.

@holydarkness roger that thanks a lot,

@pmalek I have a french passport but only the maltese residency and i live in malta, KYC is probably not the issue anymore since its green on my part, even tho i cant access the account anymore lol,

And the fact that support was telling me to wait and then logged me out makes me crazy, if i didn't know this forum what can people do? insane

Hi everyone!
@holydarkness so from no where BC unlogged me from the account and i cant access to anymore, this is the message i get:
https://goopics.net/i/rbuhyn

So just to let everyone know again, after my big win i had a message from support saying i would never be able to do KYC and this is why my account was going to get ban,
proof: https://goopics.net/i/d2jtvf

Then 2/3 days after for no where they allowed me to do the KYC and accepted my documents
Proof: https://goopics.net/i/bvpyed

But then i still coudnt withdraw, i asked support but they kept telling me to wait?
And now i cant login into my account? What next excuse is BC going to come with to not pay my withdraw??

USER ID: 62874989

Now BC logged me out of the account and when i try to logins says verification required???

This is a complete scam and BC better reply and do something about it if they don't want to lose their current ajouan license and have the worst reputation on the market!!

I see @holydarkness,

And yes i did try @spike4 and BC is not letting me, withdraws are locked.

I will let everyone know when i have news, i keep asking support whats going on like twice a day,

Guys be very careful where you gamble...

So that means winning big is not allowed anymore if they are going to check everything and lock withdraws for days after all?
i played on tons of gambling sites, had big wins and big loses,

This never happend with a x6000 win, on any of them.

My withdraws are still locked for no reason, even tho my KYC was accepted, and BC is not doing anything about it?? support is useless, telling me to wait??

Hi everyone! So far BC allowed me to pass the KYC and accepted my documents, my withdraws are still locked, I will let everyone know when i hear something. thanks

KYC https://goopics.net/i/bvpyed
Withdraw still locked https://goopics.net/i/w67g35

I took 0 bonuses, 1k straight deposit. ( +0.2756661 ETH exactly )

@AHOYBRAUSE is absolutly right, if i lost my 1k they would've not blocked my account, to allow me deposit more after, until i do get a nice withdraw and then block me...
And as you said yes, it is really hard to wait when you have almost $70,000 on hold on a gambling site, especially BC GAME after all the acusations they receive each day, ( 18,62 ETHEREUM on hold exactly )

Hope BC gets this done asap, i keep doing investigations everyday and finding more forums, also planning on sending letters to their department and Anjouan license where they are now registered.

Hi, do as fast as possible, I already started posting on different forums as this is not a normal decision from you guys, my funds are locked in the account,
I have my Maltese ID ready but it doesn’t even let me do the KYC ( screenshot below )
https://goopics.net/i/tgn2ft

ok sounds good! but what should i do now to get this solved? just wait for them to reply? im still logged in the account with the balance, i have nothing to hide, i just got a big win and on slots, so its completely random, no abuse or anything weird.

That is very true, looks like here that BC uses KYC requirements as a way to avoid paying out big winnings,

Hope BC will jump in and sort this out, they didnt even give me a reason why i cant complete KYC anymore.
Luckly i know a lot of streamers as well, will start contacting them one by one and tell them about BC procedures.

Yesterday, I signed up on BC to gamble and deposited $1,000. I was playing big spins ($10) on Sweet Bonanza 1000. At first, I went a bit up and then down, but then I hit a bonus that paid an incredible $69,000!

I attempted to withdraw $25,000, but the withdrawal failed, and my account withdrawal was blocked. I contacted support, and they informed me I needed to complete KYC verification. I complied and submitted all the necessary documents.

However, to my surprise, support then told me:

"Dear user, we regret to inform you that your account will no longer be eligible to pass the KYC verification."

When I asked for an explanation, they couldn’t give me a reason.

For context, I am French but reside in Malta, which is not a restricted area for BC. There’s absolutely no legitimate reason for them to deny my withdrawal—they simply don’t want to pay out my winnings.
Account ID 62874989

https://goopics.net/i/bfu347