And the response from support was again:
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Chris
Chris (Cloud Imperium Games)
Feb 25, 16:29
Hi Richard,
I've taken a look at the other pledge that was gifted to you and it's from a different account accessed by a different IP that has never been on either account before. So far that proves that this guy has access to multiple accounts and doesn't like using the same IP twice. That is suspicious.
I've taken another look at the original pledge which was gifted to you, and it was done through a tor endpoint. That is as suspicious as it gets.
Somewhere along the line here fraud has been, or is being committed. Whether it's the seller who has stolen these pledges from other people's accounts or the owner himself forcing us to return the pledge to his account after selling it to you. We do not support the grey market, and this is why. We cannot monitor transactions outside of our system. We will always side with the original owner if we can't prove he's being dishonest.
If you are still in contact with the seller, I'd like you to request him to get in touch with us. I'm very interested in hearing what he has to say.
Cheers,
Chris
Game Support
Cloud Imperium Games
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Would you like to explain to them?