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Showing 9 of 9 results by pinkman
does anybody know how much CT shared were sold altogether?
even if only 10k shares have been sold until now (i guess it's much more) at 0.2btc per share and 700$ for 1btc this would be amount to $1.4million in total.
That is WAY too much money for a website that doesn't even have a functioning customer service. What are you even doing with the money? One would think that with that kind of money it must be possible to hire someone full-time for customer support...
even if only 10k shares have been sold until now (i guess it's much more) at 0.2btc per share and 700$ for 1btc this would be amount to $1.4million in total.
That is WAY too much money for a website that doesn't even have a functioning customer service. What are you even doing with the money? One would think that with that kind of money it must be possible to hire someone full-time for customer support...
Seriously - can anyone imagine the amount of shares which are need to transfer manually from somewhere? I think they just wont to pay dividends "by hand" and need to import all those shares (this time) from bitfunder. So it takes some time, which is also consumed by need to answer to stupid questions sent through email, PM, forum, shoutbox (mainly through all the possible channels at the same time)... I'm waiting for divs too, but still remaining cool, because "we are working on transition" is fair enough answer for me. Try to see all that with their eyes (I'm writing their, but I think - "them" are just one or two guys which does all this next to their ordinary job 
)
)yes but there are a lot of people who didn't get an answer at all. thats exactly my point. if you have a delay, say so and it's fine with everyone. but not saying anything at all and ignoring customer requests is just bad customer service. not everyone reads neotrix statements on bitcointalk... people who send support requests via email or contact form should get a response in a timely manner!
and what's this with "next to their ordinary job"... first off where do you get that from and second have you looked at the amount of bitcoins they have raised in their bitcoin IPO and how much $ this is? you're talking about this like it's their "hobby project" when it's clearly a business aiming to be profitable. and you don't get profitable (at least not for long) if you treat your customers like idiots.
seriously crypto-trade, your information policy is straight up unprofessional.
first off every time I have a request of any kind (account recovery, share transfer) I have to send at least 5 messages in different channels (email, chat box, bitcointalk.org) before I even get ONE single answer. and usually this answer doesn't help me much. for example the last answer in this thread:
"I'm sorry for the delay to transfer last shares. I'm going to transfer ALL last shares before the november dividend, (should have been done it today but got some late on another stuff for CT, anyway will be done tonight or tomorrow morning). You will also be able to claim your missing dividend for october as your shares will have been transfered lately."
This was posted on december 8th, so more than a week has gone by and still my shares aren't in my portfolio... other people have posted since then who have the same problem as me.
Then you post news on your site saying "please stop repeated requests for the same in shoutbox.".
But why do you think you get all these requests? ever thought about giving the people some date or timeframe when to expect their shares or dividends? you basically give out no information at all and wonder why the people keep on bringing it up?
I mean all of the people waiting for their shares are SHAREHOLDERS in your company for god's sake... how could they have confidence in your service when they experience FIRST HAND how messed up your customer service and communication is?
PLEASE, start answering support requests and give the people some useful information instead of ignoring them.. things can't go on like this.
first off every time I have a request of any kind (account recovery, share transfer) I have to send at least 5 messages in different channels (email, chat box, bitcointalk.org) before I even get ONE single answer. and usually this answer doesn't help me much. for example the last answer in this thread:
"I'm sorry for the delay to transfer last shares. I'm going to transfer ALL last shares before the november dividend, (should have been done it today but got some late on another stuff for CT, anyway will be done tonight or tomorrow morning). You will also be able to claim your missing dividend for october as your shares will have been transfered lately."
This was posted on december 8th, so more than a week has gone by and still my shares aren't in my portfolio... other people have posted since then who have the same problem as me.
Then you post news on your site saying "please stop repeated requests for the same in shoutbox.".
But why do you think you get all these requests? ever thought about giving the people some date or timeframe when to expect their shares or dividends? you basically give out no information at all and wonder why the people keep on bringing it up?
I mean all of the people waiting for their shares are SHAREHOLDERS in your company for god's sake... how could they have confidence in your service when they experience FIRST HAND how messed up your customer service and communication is?
PLEASE, start answering support requests and give the people some useful information instead of ignoring them.. things can't go on like this.
I am still waiting for my Crypto-Trade shares to be transfered to my account. Can you tell me when the processing will be finished? Have been waiting for a long time now... several weeks.
I'm sorry for the delay to transfer last shares. I'm going to transfer ALL last shares before the november dividend, (should have been done it today but got some late on another stuff for CT, anyway will be done tonight or tomorrow morning). You will also be able to claim your missing dividend for october as your shares will have been transfered lately.
Regards, Neotrix
have the shares been processed yet? i don't see anything in my portfolio
I am still waiting for my Crypto-Trade shares to be transfered to my account. Can you tell me when the processing will be finished? Have been waiting for a long time now... several weeks.
Re: Kleiner Videobeitrag mit Bitcoins bei neomagazin mit Jahn Böhmermann
darauf bin ich auch gespannt. eigtl. ist der beitrag ja ein bisschen sarkastisch nach dem motto "was können die kinder in afrika denn schon mit bitcoins anfangen", falls aber doch ein batzen geld auf dem konto eingeht sind sie ja gezwungen damit was sinnvolles anzustellen.
Kleiner Videobeitrag mit Bitcoins bei neomagazin mit Jahn Böhmermann