They are now located in Euro House, VC, Richmond Hill Rd, Kingstown VC0100, St. Vincent & Grenadines

This is as if today. They'll just keep moving around when the complaints start coming. I'll report them anyway, we might get our money back.

Thanks for sympathizing, this post is to raise awareness, get suggestions and also so people researching Freewallet.org can find more info about their scam. It is very unfortunate that I didn't get any of this info years ago. I hope these scammers pay for their crimes. U

I signed up many years ago so the reviews that are coming out now didn't appear much back then 😭

I also thought I did my due diligence by depositing and withdrawing small amounts of coins before storing all my cryptocurrency in one wallet. It comes from everywhere including Binance, mining pools etc it's all there

More people need to report their rebranded FRWT app to the app stores

I am not an active crypto trader, after I downloaded Freewallet, I just held my coins there believing they were a legit site. I just bought mostly the well known coins like Bitcoin as "investment ". Now, these were stolen from me .

I urge other victims to report their app called FRWT to Google Play and Apple store to take it down. And to contact Banxa which is their payment processor through Changelly, to get this scam operation banned.

Their app is now called FRWT. The last one probably receive ;Dd too many complaints. The usual action of scam artists like them is to keep repeating the same scheme under a different name.

I also found that the payment processor they use to handle orders is called Banxa. Let's report to Banxa, but they are not a merchant being a scam that they are, instead they are hiding under Changelly.

They go around in circles and hide behind fake fronts after fake fronts being the scam operation they are.

I'm another victim, I have created another thread with my story as well.

Freewallet_org suspended my account with $23k usd

I signed up to the Freewallet account back 2018. I initially deposited and withdrew small amounts of coins to make sure it was legit. All seems OK until a few months ago.

Freewallet started charging "inactivity fees" with no notice, and also suspended my account when I tried to withdraw.

To add salt to the woubd, the old app also is now redirecting people to a new app, and my old account cannot be accessed on the website because I signed up through Facebook back in 2018.

So I contacted support..

I got the runaround with the support team asking for more and more unreasonable information.

They are asking for screenshots from OTHER services where the coins came from complete with the hash.. few services retain these information!

In sum, my experience was:

- my account being suspended for unknown reasons with no notification
- inactivity fee that keeps getting charged, the account is inactive because it is suspended
- unable to login to the web version of the platform anymore through Facebook or Google
- app being "upgraded" and inability to access the old app in many instances
- the "upgraded" app is actually a different one where you need to create a new account
- support asking for information that is impossible to obtain for some people including myself
- basically making us jump through hoops to keep the funds in our account
- making people experience financial hardship when they were relying on  those funds.

I have submitted a report to New Zealand authorities regarding my funds being locked on the platform. 

I have also submitted a report to IC3. Other actions taken:
Report to Google Play and iOS
Go to the media with my story
Submit more complaints to law enforcement in relevant countries
Keep posting on Reddit and other platforms

If anyone has further suggestions on what we can do, I am keen to hear

I signed up to the Freewallet account back 2018. I initially deposited and withdrew small amounts of coins to make sure it was legit. All seems OK until a few months ago. 

Freewallet started charging "inactivity fees" with no notice, and also suspended my account when I tried to withdraw. 

To add salt to the woubd, the old app also is now redirecting people to a new app, and my old account cannot be accessed on the website because I signed up through Facebook back in 2018.

So I contacted support.. 

I got the runaround with the support team asking for more and more unreasonable information. 

They are asking for screenshots from OTHER services where the coins came from complete with the hash.. few services retain these information!


In sum, my experience was:

- my account being suspended for unknown reasons with no notification

- inactivity fee that keeps getting charged, the account is inactive because it is suspended

- unable to login to the web version of the platform anymore through Facebook or Google

- app being "upgraded" and inability to access the old app in many instances

- the "upgraded" app is actually a different one where you need to create a new account

- support asking for information that is impossible to obtain for some people including myself

- basically making us jump through hoops to keep the funds in our account

- making people experience financial hardship when they were relying on  those funds.


I have submitted a report to New Zealand authorities regarding my funds being locked on the platform. 

I have also submitted a report to IC3. Other actions taken:
Report to Google Play and iOS
Go to the media with my story
Submit more complaints to law enforcement in relevant countries
Keep posting on Reddit and other forums
Basically spread the word more

If anyone has more suggestions on how to spread the word and get our coins back, I am keen to hear.