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Showing 7 of 7 results by sjruckle
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sjruckle
on 17/04/2013, 03:53:58 UTC
Everyone: My order was finally completed sometime today, resulting in a turn-around time of about 13 days. I did the cash -> address method. While I'm glad I got my money, I'm still pissed off at BitInstant. There don't seem to be any alternatives (yet) so I guess I'll wait a few months before trying their services again.

BitInstant: Fix your shit!

URSAY and other support staff: Thank you.
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sjruckle
on 05/04/2013, 07:00:26 UTC
And I'll post this again in an attempt to avoid falling through one of the numerous ever-widening cracks in their system.

Quote ID   806c24db-b1a9-44a5-a491-847cd9e48f0e
Event ID   6205aeb8-822f-4963-b767-753a1a13cbd9

Destination exchange   Bitcoin Address
Destination account   17Ci2uSL8x9nCwTtQCXBtv6KREFQpjY5Gz

Wed Apr 3 02:52:41 2013   6205aeb8-822f-4963-b767-753a1a13cbd9   Quote for new transaction
Wed Apr 3 03:28:39 2013   965e01bd-5a4a-43c2-8e33-dc5e7128f205   New Order
Wed Apr 3 03:29:51 2013   a4d2e155-17a1-49ae-bda6-c587ab67b207   MTGox Order Loading
Wed Apr 3 05:09:51 2013   7eab319d-01ae-4cb3-b509-28e93b259255   Coinapult Order Loading
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sjruckle
on 05/04/2013, 06:54:47 UTC
Quote from: Oyarsaskin on April 05, 2013, 01:50:40 AM
Quote ID
90bb9673-47ee-45c9-934e-13632fbe35e4

Event ID
42cc1266-01d5-4f2c-bd0d-41537729a26b

Quote valid until
Wed Apr 3 04:12:40 2013
Amount you need to pay
$500.0 USD
Amount you will receive
$480.05 USD

Guaranteed delivery time (HH:MM:SS)
1:00:00
Destination exchange
Bitcoin Address


Bitinstant, please restore my faith in you and address this transaction.  NO MTGOX involved, just a private wallet address.  No coins have arrived it has been over 48hrs!

I just checked the address this guy sent his coins to. They made it OK according to blockchain.info

https://www.bitinstant.com/order_status/90bb9673-47ee-45c9-934e-13632fbe35e4
https://blockchain.info/address/1D2z5hyGvcRkQ11irDn7oNFBPMC21EFgmC
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sjruckle
on 04/04/2013, 15:45:40 UTC
Quote from: Frostasus on April 04, 2013, 03:42:36 PM
I have the exact same problem as sjruckle I can also post the same info for my transaction

Yeah, I saw that. There are probably dozens (or hundreds) of other poor bastards who haven't found this thread yet.
Post
Topic
Board Beginners & Help
Re: No bitcoins yet.
by
sjruckle
on 04/04/2013, 15:40:54 UTC
Quote from: URSAY on April 04, 2013, 03:37:04 PM
Quote from: sjruckle on April 04, 2013, 03:14:05 PM
I've got the same problem as yellowbellypig. Paid for bitcoins days ago, still no bitcoins in my wallet.

Quote ID   806c24db-b1a9-44a5-a491-847cd9e48f0e

Can you give me more info about your transaction?  Do you have an order ID #?  What options were you trying to use on the site?  What went wrong?  Thanks!

Your order status

Loading
Order receipt

Quote ID   806c24db-b1a9-44a5-a491-847cd9e48f0e
Event ID   6205aeb8-822f-4963-b767-753a1a13cbd9
Fees (inclusive)   3.99%%
Amount you paid   $416.63 USD
Amount you will receive   $400.006463 USD
Destination exchange   Bitcoin Address
Destination account   17Ci2uSL8x9nCwTtQCXBtv6KREFQpjY5Gz
Order event log

Timestamp   Event ID   Event type
Wed Apr 3 02:52:41 2013   6205aeb8-822f-4963-b767-753a1a13cbd9   Quote for new transaction
Wed Apr 3 03:28:39 2013   965e01bd-5a4a-43c2-8e33-dc5e7128f205   New Order
Wed Apr 3 03:29:51 2013   a4d2e155-17a1-49ae-bda6-c587ab67b207   MTGox Order Loading
Wed Apr 3 05:09:51 2013   7eab319d-01ae-4cb3-b509-28e93b259255   Coinapult Order Loading


What went wrong is that there are no bitcoins in my wallet. MtGox should not be involved whatsoever in this transaction, so don't bother asking if I have any "codes" or whatever from them.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sjruckle
on 04/04/2013, 15:37:57 UTC
Quote from: noname6520 on April 04, 2013, 03:32:00 PM
URSAY its been 4 days. I keep posting in this thread and I keep getting bs responses (its obvious there are numerous people who dont communicate to each other posting under the user name URSAY).

so, either look back in this thread and figure out how to get me my money (I have posted all information I have in this thread, its ludicrous I have to post my info in a public thread just to get my money.)

Or, send me back my money on dwolla NOW. Dont give me another bs response on how you need my order id or accound id or accound number or how I have some kind of nonexistent coupon that I need to cash in.

Let me be clear I consider you guys nothing short of scammers who freerolled me on 500 dollars (i bought 1000$ bc at 90 and they are now worth 135). Get me my money now. Dont make me post again.

Hear, hear! I agree with this guy.
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Topic
Board Beginners & Help
No bitcoins yet.
by
sjruckle
on 04/04/2013, 15:14:05 UTC
I've got the same problem as yellowbellypig. Paid for bitcoins days ago, still no bitcoins in my wallet.

Quote ID   806c24db-b1a9-44a5-a491-847cd9e48f0e