This is a concise follow up.

It's not like I'm asking their team for a daily ten minute scrum meeting. Just a simple "we weren't all run down by a mad bus driver on Friday night". I agree, it's always better to touch base with customers, if only to provide reassurance. Often good communication with quality work far outweighs timeliness on delivery. I've always been upfront with my staff to not give me overly optimistic time frames because of Murphy's law. And as a software architect myself I respect that not knowing is part of the battle, and that developers are often overly optimistic. Atwood talked about that coming up to 10 years ago before IT had a mass shift away from traditional long phase development. It's a faster world, we have much more ability in our IDEs and much stronger testing capabilities, but also a lot more to deal with.

CoinMarket.io has obviously run into some fairly fundamental flaws in their framework. If I were to guess looking at it like the black box it is to me, I'd say they might be dealing with synchronization or concurrency related problems. And if that's the case, I sympathize, but there's two aspects to this, development and business. And while they might be making extraordinary steps to resolve their code issues (not that we'd know), they are failing dismally on the business aspect. Maybe CoinMarket.io will learn something here, maybe they won't. I stand by what I said.

As for the earlier rage post. That almost certainly comes straight from an arrogant entitled dev. I hear at least one rant like that every week..."I just can't do it Captain. I don't have the power!" blah blah.. usually after a few days of "Leave me alone I will have it for you later today" but as you note, it completely misses the point and fails to address or have any resolve for the underlying business issue.

That is.. CoinMarket.io is losing significant market share and are unlikely to regain it.

You hear what you say? Good development not need to shutdown the live site. They not have a test environment and when the new code is ready and tested just will update to the live server? Of course it is possible to stop the site for a while but not so long as you try to say.

A perfect "make up" for the delay would be to do something for those of us who have waited patiently and had to put up with page after page of trash talk from those who can not do the same. 

It is interesting how this community responds to my fear by calling me names and saying "you get what you deserve for using a BETA exchange."

They said the same thing to me when it happened to GOX.

I wish that I could say

"You are all such good, professional, supportive people and I am proud stand as part of this brave new economy."

the truth is, you are nothing but coldhearted sharks and I hope you all lose everything before money gives you any more power than you deserve.



You people keep saying Its my fault because I chose to use Coinmarket.io, but you dont have to be such assholes about it. I am sorry enough for my own loss. I just thought that maybe somebody out there would want a bit of accountability and transparency here. I was frankly surprised to be awoken by such irresponsible and uncaring attitudes.

I just wish people demanded more communication and accountability. I mean, I saw this guy screaming at a pizza dude because there wasn't enough pepperoni... But on here, people write terribly rude things toward people who are legitimately afraid for the security of their investment. There has been a lot of drama in the crypto world and rather than attack each other, we ought to attack the exchanges who are treating us like children. Is it because we act like children on these forums? Perhaps. The reason why they choose to not communicate is not important. The lack of importance placed on their clientele is obvious. We deserve a 2-3 word update.
 
We (investors) are grooming these exchanges to be the future of finance. We need to stop bending over and start standing up.

I beg of you people to start making demands on these exchanges for the sake of our future. It seems smart to vote with your money for the exchanges that will go above and beyond. Time will tell. In the end, I hope that our losses become the martyrs of progress.

In transparency I trust.

I appreciate your confidence... But I was not questioning the eventual return to a working system..... I was questioning the assertion that this web site is a good support site.  Good support would indicate an answer within 24 hours ... not complete silence for 72 hours. 

My questions remain valid regardless of others confidence.......   Where is the response?  How many days would you wait with no feedback before you would agree with me?  3 days... 4,5,6, 259?

I will ask a simple question again.... How do I cancel an order?  I cant find anyplace on web site to cancel my active orders?   Still no answers!  Waiting patiently....

This idea with the combination of a minimum deposit amount should do the trick

1. Deposits work
2. Withdrawals work (if there are enough unspent inputs in the wallet that can be combined into a single transaction).
3. Canceling orders works

If you really want to be sure, just make 2 or 3 smaller withdrawals instead of one large one. This does not affect bitcoin, only some of the altcoins.
We are consolidating the dust into larger inputs to stop this issue - its nothing major, your coins are safe.
There is a limit on number of inputs that can be used in a single transaction.
This is why people who mine directly to the deposit addresses (using small amounts) need to be puhisned in some way.
They are spamming the blockchain and effectively making a denial of service attack without even knowing it.