I work in same field and things like this just happens, so I understand everything you said, but this is rather rare situation even for me, when thinking about possible solutions. Thats why I expressed my doubts and I estimate it will take very long time to resolve, but I believe you resolve it at the end.  I appreciate you acknowledge the issue and are working on it and hope it will not happen with my future deposits I'm going to make in next days again.

Anyway, lesson learned even on this side - to always check the address you are sending BTC to in blockchain.

 

Me too. I assume bug caused same deposit address for many accounts. But can't  imagine, how 183 anonymous transactions worth 689 BTC will be correctly distributed to affected accounts, and how long does it take.

Something is seriously broken with BTC deposits on Kraken. Yesterday I was given BTC deposit address, which is not unique as I realized later after sending BTC to this address and wondering why it is not showing up in my kraken account - in blockchain, there are 183 transactions depositing to this address and current balance of this address is over 600 BTC. This is some serious bug as I don't understand how would kraken understand which deposit was mine (thanks god only little over 0.5BTC), because deposit addresses must be always unique (or reused in some safe way). This wrong deposit address is still showed in my account under deposit BTC address with status "expires in 5 days". I've create support tiket for this issue under my public account id "AA70 N84G UGR4 I6QA".

Is anybody competent able to comment how will kraken solve this issue?