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Showing 9 of 9 results by vilomajka1070
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Topic
Board Web Wallets
Re: Coinapult - Jan 2018
by
vilomajka1070
on 21/07/2019, 19:02:34 UTC
Thank you for your answers. I am still waiting. I will give a update here.
One more question... Has someone recently made a BTC withdrawal from Coinapult? If yes, succesfully or not?
Post
Topic
Board Web Wallets
Re: Coinapult - Jan 2018
by
vilomajka1070
on 17/07/2019, 10:34:07 UTC
They gave mi Transaction ID, but it can't be found in blockchain explorer.
How is this possible? May be they gave me fake Transaction ID?
Post
Topic
Board Web Wallets
Re: Coinapult - Jan 2018
by
vilomajka1070
on 15/07/2019, 22:53:59 UTC
Hi, do you have something new with Coinapult?

I have the same problem with them. I am waiting about 2 weeks now and my BTC withdraw is still processing. And I can't find this transaction on blockchain.
Post
Topic
Board Service Announcements
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
vilomajka1070
on 08/03/2018, 07:40:50 UTC
Hi Exmo,

why there is no more option to withdraw USD or EUR to Cryptocapital?
Will be this option resumed in the near future?

Thanks
Post
Topic
Board Exchanges
Re: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
by
vilomajka1070
on 16/01/2018, 06:48:09 UTC
Quote from: vilomajka1070 on January 12, 2018, 11:46:09 PM
Quote from: CEX on January 11, 2018, 10:44:47 AM
Quote from: vilomajka1070 on January 11, 2018, 08:17:20 AM
Hi CEX team,

I am waiting for verification of my USD cryptocapital account and at the same time for withdrawal from 5/1/2018 without any progress. Also ticket was created (599591)
Where is the problem? Such time is not acceptable! In the past in case of EUR cryptocapital account it was only 1 day.

Such response time is not a good sign of your trustfulness.
Please act and solve my issue as soon as possible.

Thanks

You were responded yesterday by our support team. Your CryptoCapital account is verified. as for the payment, please, note that the system usually processes such payments 3-8 days. Kindly wait until the end of the specified period.

Are you sure we are talking about the same ticket? Because the reply of your support team was to my another ticket - EUR withdrawal. But I still have problem with my USD withdrawal to my USD Crypto Capital account.
Are you sure, that my USD Crypto Capital account is verified too? Not only my EUR CC account? Because by verification of my EUR CC account I was informed about that by your team via mail. But now, by USD CC account verification I have no replies (except automated) from your team since 5/1/2018.

So once again my question - is my USD Crypto Capital Account really verified? (again, I am not talking about my EUR Crypto Capital account)

BTW, mentioned 3-8 days period has passed. I hope my request will be processed in a very short time.

Hi Cex!
Are you kidding me?!
You told me my CC account is verified and I have to wait 3-8 days for withdrawal confirmation. Then you didn't answer my question.
And now, after 11 days my withdrawal has been rejected! Why??? Give me a reason, please!
I am very unsatisfied with your attitude.
Post
Topic
Board Exchanges
Re: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
by
vilomajka1070
on 12/01/2018, 23:46:09 UTC
Quote from: CEX on January 11, 2018, 10:44:47 AM
Quote from: vilomajka1070 on January 11, 2018, 08:17:20 AM
Hi CEX team,

I am waiting for verification of my USD cryptocapital account and at the same time for withdrawal from 5/1/2018 without any progress. Also ticket was created (599591)
Where is the problem? Such time is not acceptable! In the past in case of EUR cryptocapital account it was only 1 day.

Such response time is not a good sign of your trustfulness.
Please act and solve my issue as soon as possible.

Thanks

You were responded yesterday by our support team. Your CryptoCapital account is verified. as for the payment, please, note that the system usually processes such payments 3-8 days. Kindly wait until the end of the specified period.

Are you sure we are talking about the same ticket? Because the reply of your support team was to my another ticket - EUR withdrawal. But I still have problem with my USD withdrawal to my USD Crypto Capital account.
Are you sure, that my USD Crypto Capital account is verified too? Not only my EUR CC account? Because by verification of my EUR CC account I was informed about that by your team via mail. But now, by USD CC account verification I have no replies (except automated) from your team since 5/1/2018.

So once again my question - is my USD Crypto Capital Account really verified? (again, I am not talking about my EUR Crypto Capital account)

BTW, mentioned 3-8 days period has passed. I hope my request will be processed in a very short time.
Post
Topic
Board Service Announcements
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
vilomajka1070
on 12/01/2018, 23:35:58 UTC
Quote from: Exmo on January 11, 2018, 02:38:30 PM
Quote from: vilomajka1070 on January 10, 2018, 08:22:17 PM
Hi Exmo,

I am waiting for verification of my address and identity from 1/1/2018 without any progress. Also ticket was created (299048) - no answer yet.
Where is the problem? Such verification time is not acceptable!

Such response time is not a good sign of your trustfulness. I wonder what about transaction transfer time if verification is such a problem.
Please act and solve my verification as soon as possible.

Thanks



Dear vilomajka1070,
We review all tickets in order of arrival without exceptions. Due to the peak of the activity of traders on EXMO and the sharp increase in inquiries, the average time for consideration of each ticket  was extended. Appeals will not go unanswered. Due to the multiple increase in interest in cryptocurrency market, EXMO is experiencing an intense overload. Please make sure to treat with understanding the current situation. Your respectfully, EXMO team

Hi Exmo,

thank you for your answer.
I understand you are really overload, but how long customers usually used to wait for full verification? How long for the identity and adress verification and then, how long for agreement verification? Few days/weeks/monts? Approximately? I need to know this information to plan my arbitrage trading next steps and decisions.

Thanks
Post
Topic
Board Exchanges
Re: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
by
vilomajka1070
on 11/01/2018, 08:17:20 UTC
Hi CEX team,

I am waiting for verification of my USD cryptocapital account and at the same time for withdrawal from 5/1/2018 without any progress. Also ticket was created (599591)
Where is the problem? Such time is not acceptable! In the past in case of EUR cryptocapital account it was only 1 day.

Such response time is not a good sign of your trustfulness.
Please act and solve my issue as soon as possible.

Thanks
Post
Topic
Board Service Announcements
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
vilomajka1070
on 10/01/2018, 20:22:17 UTC
Hi Exmo,

I am waiting for verification of my address and identity from 1/1/2018 without any progress. Also ticket was created (299048) - no answer yet.
Where is the problem? Such verification time is not acceptable!

Such response time is not a good sign of your trustfulness. I wonder what about transaction transfer time if verification is such a problem.
Please act and solve my verification as soon as possible.

Thanks