Still not working. It only shows me system and network. Under version, it only shows miner type 17. Everything else is spinning discs. I have no idea what else to do. Thank you for the suggestion.
In telnet, I tried what the tech did and got the same result as he did. he ran fw_printenc rootfs_flag. It came back flagb and he tried to set flag a and it says bad crc, using default environment. Whatever that means.