I was playing dice and i got to like .031~ AND I stopped
All of a sudden when i lowered my bet. My balance went down to .0034 I thought it was a display error refreshed to see 5 more bets @ .0056 BUT @ 10x which i never changed to.

I immediately contacted support after that only to be accused of using autobet:

https://i.gyazo.com/1825f40f13023889e3dcb39d55b10897.png

IN LESS THAN 6 SECONDS IT AUTOBET @ 10x SAME AMOUNT low AND hi

LAST YEAR THEY STOLE 60~ FREE GAMES FROM BOOMING GAMES AND CREDITED ME SOME LOW BS SHIT GAMES @ A LOWER BET ON ANOTHER PROVIDER AFTER TELLING ME THEY'D STILL CREDIT ME THE BOOMING GAMES ONCE FIXED.

ONCE THEY FIXED IT AND I CONTACTED THEY SIMPLY TOLD ME THEY ALREADY CREDITED ME AN AGREED AMOUNT OF FREE GAMES (25)   FOR ANOTHER COMPANY IN EXCHANCE FOR THE 60X~ FREE GAMES @ SEVERAL DIFFERENT AMOUNTS

NOW THEY PULL THIS SHIT.

I will no leave this alone this time. This is some major bs, they told me to wait a few hours while the technical team "checks" it.


_________________


5x .0056 bets

.028 owed


Waiting on them to fix this.

Beware of this bullshit site.

I gotta admit due to my stupidity I didnt think much of the constant games disconnecting inclduing dice andamatic games

I originial deposited .025~ and palyed kitty amatic game since its always seems to be fair especially during free games (gotta love locking wild)

Nothing I deposited more played that and more amatic games.

Only free games/bonus I won was with kitty but even then the wilds rarely came even when i got 20 spins. It was worse at higher bets.

On top of that I kept getting connection issues despite my internet being perfectly fine. Hmmm I shouldve withdrawn and taken my losses but nah Im stupid and didnt see this constant issue as a red flag.

Betting 1mbtc+ results in almost no wins even low ones. Free games will never hit.

Between games I played dice a bit and was somewhat alright until I actually got up.

I returned to dice to get straight fucked. I almost even bet 35x just because I switch from over and under!
WHAT THE ACTUAL FUCK?

How the fuck is that even okay to have for switching from over and under?

I contacted support pissed off of course because of the sketchy behavior after raising my bet and depositing well over $900~

Their response? "Please explain better" something along those lines with chopped English.

I asked for verification/proof and the wouldnt respond after I repeated myself for a while when they immediately responded to my first message.

I will be waiting for verifiable proof that the constant "disconnects" and resets after raising my bets were indded valid but it is without doubt they fucked me over.


If you cant verify proof I expect reimbursement 13yMjqyK3dHpj19maQeYg8q6VFsppXaKwS

I already got fucked by fortunejack and their bullshit lies/"compensation" that ripped me off.  I will definitely not allow this major rip off to be let of without getting resolved


I heard bad things here and there before palying here but most seemed to be either because impatient or straight gambling problem however now I see this site is a fucken scam. World best casino my ass.

I am so but they do not respond as fast as they can and they didnt fix any issues.

Heres a timeline of what just happened this week up to today:


They advertised heavily for Booming Games and offers 75% bonus.

I was enticed by this off and deposited and lost my real balance so ended with the 75% bonus which was .038~

I played Booming Games and got free spins on a game but it froze/crashed and wouldn't load after that.

I reported the issue immediately on live support; they responded that was previously known and reported by plenty.
So I asked why they have not made an announcement about it and disabled the games;to which they didnt respond.
Then I was told it would be fixed soon and that any free spins or bonuses won on Booming Games (as the bonus is limited to only Booming Games) would be credited after they fix the well known issue.

So I ended with:
ene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

And remaining bonus balance of .028~ and 12% of wager requirements.

We were then assured that we would receive the bonuses/free spins won before the games crashed + compensation to make up for the trouble (more like bait).

A few days later they emailed they had a "solution" which was simply resetting the bonus balance + offering either

20% extra bonus balance OR 25 free spins on the worse Pragmatic Games available at MINIMUM bet.

So they went baited players, went back on their promises assuring we would get the free spins/bonuses won, and then simply resetting bonus balance+wager requirements amounted along with a "compensation" that is obviously not fair.

With the bet amounts I won on each of the games I listed above; chances are I would've made a decent win with those 60 free spins.

But no; they wouldnt fix anything and I had to go with their only offer.


I then won around 7 mbtc on the 25 free spins that were "compensation" for the trouble HA! Guess what? it didnt credit and I had to bug em about it to get it.

So its clear how this casino functions; by bait and switch and ripping of users. Have you even read whats been happening? Its all on the thread; they went back on their promises and it was simply bait from the start.

Well looks like they wont stick to their word so Im just taking one of the options but lets see how long this takes  



EDIT:

Got the bonus reset + 25 spins on New Tales of Egypt

Played the 25 spins and got like 8~ MBTC however it did not credit me them. -.-

Contacted live support and they wanted to know the EXACT amount lol told them around how much.
They simply said they have to check and will email me after. just wow.



I am beyond astonished at the constant issues with this site and constant lies they promised only to go back on their word + rip us off.

Im pretty sure I wont get jack AGAIN and wont get shit witht he bonus balance. After all this is done I am never coming back here again.

Wow. So instead of honoring the following games I got free spins on with different bet amount:

Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins


You guys are doing:

https://i.gyazo.com/a2ead838632f82da4da6d00f00f17bb6.png

"Greetings dear Willodeanspence,

Sorry to keep you waiting, but it's the result that matters and FortuneJack is ready to provide you with nothing but the best one:

 We are fully restoring your Bonus with additional 7 days time limit starting from THIS moment.
 
Note that this time bonus wagering is not restricted to a single game-provider and you can easily wager said bonus in your preferred favorite games.

 But that's not all,
 For this inconvenience caused, our support team is happy to provide you with 25 Free Spins in Pragmatic's game of your selection:
 
Crazy Jungle

Religion of Champions Brasil

Wild Sevens

Tales of Egypt

Hockey League

Glorious Rome

Dice and Fire

New Tales of Egypt.


 In case If you cannot play pragmatic games due to IP restriction - We got you covered and additional 20% will be added on top of your bonus.

Please reply, and let us know of your chosen option :
 
Bonus + 25 Free Spins;

OR, If you cannot play pragmatic games due to IP restriction :

Bonus + 20%

Awaiting for your reply."



This is just plain and simply defrauding your users.

I had several free games as listed above and here:
Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

Which obviously is at least 60 free games at different bet amounts that would obviously have a decent chance to pay something out + I still have 0.02984750 bonus balance 12% wagered

And you find it fair to just simply RESET the bonus balance to the original amount being 0.0388575 BTC + either :

20% extra balance totaling .046629

OR

25 free spins on a short list of the worse games for Pragmatic play which are most likely at the lowest bet amount


And you find that to be fair?

Wow. There you go guys. They claimed we would be getting the free games/bonus we won on Booming Games + would be getting compensation for their bait.

Instead they offer something worse, such a great honest company  


EDIT: I also contacted on live support to try getting help but the rep simply restated what the email said when I asked if Im going to be ripped of the free games/bonus I had listed. Then simply went quiet.


It sad to see this is how fortunejack is.
You guys advertised the bonus to bait players into depositing more for Booming Games bonus despite previously knowing the issues with the game.
And now this? After promising we would indeed get the freespin/bonuses we had + compensation but instead you offer something worse....

I am beyond disappointed with this site.

I was told I could now use the Booming Games balance on any other slots:

https://i.gyazo.com/fcb8f0433dcc482c821b6b1626d51ab8.png

So I tired and nothing. I contacted live support and the same person (IVY) that responded to my ticket saying I could play any now said otherwise.

Then even claimed I was not affected by what happened :

https://i.gyazo.com/d99f0da33529f742fa5e44c15eb4d4ab.png

had to point out that she even read my ticket and that she was the one who said I can paly any slots, at least she said I would be compensated/good offer for the mess:
https://i.gyazo.com/94f789181763e331b15148ef2d73cac9.png

This is the 2nd time I had trouble with support giving contradicting statements.



I really do hope I get the games I am owed and the offer I  was told I should receive. As of right now Im just disappointed with all this as its my first time here.

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

Weird feel like only on FJ Amatic has lower chances.

As for booming games they were working fine on other casino sites; but now that you said that it has happened to you and you didnt get the games back...now im worried.

Kinda clears up why the rep was tiptoeing around giving me a straight answer.




FJ knew; hence my frustration with their bait deposit bonus continuing when theres no chance people can actually play/win when theres issues that are known.


Really hope I get all the free spins I won as Im using that bonus balance and am down :

Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

Really excited for the higher bet free spins but pretty sure im going to get ripped off


Stopped playing any booming now until I get these credited. Surprised its still broken but yet no announcements or disabled games. Definitely not a move to expect from legit sites.

The rep didnt seem to think that from his contradicting messages; I asked several times and pointed out he was contradicting himself but never game a straight answer.

But the main point is theyre currently baiting for deposits for broken games purposely

As for Amatic, well on here I would definitely believe that or worse but on betchain the several dozen sessions Ive played it doesnt seem so; several times through the past 3 years I hit great wins. Usually keep me playing for long session. Here its just one direction with a rare okay win after losing a large amount

Edit:

Currently waiting for:

Cherry Bomb Deluxe .3MBTC bet Free spins Cherry Symbol selected
Genie Wishes .3MBTC Free spins
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins

Since the games arent locked Ill just keep playing and stack up free spins I guess since I wont have time during the week to play and theres no eta on fix

Well I gave FJ a chance today and deposited over .08 + opt in for the first bonus and the Booming game bonus

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

The bonus play wasnt any help nor fun as it just takes it away. Find it hard to believe chances are fair here.

Now when I was playing the Boomnig Games (for the 75% bonus) I hit some free games and the game crashed.

Contacted support to be told users are having the same issue with Booming Games. Okay why the hell wouldn't they make a small announcement or temporarily disable the games? because they want users to deposit for teh bonus and lock in their depsosits -.-


Then I was about to play another game since I had to head to bed in a short while when i checked I saw that its only the game I was playing. I contacted again and was told that they know theres issues when users get the free spins/games on Booming games.

Wtf? Why wouldnt they make an announcement? Especially when its known instead of having people deposit for the bonus? Seems like bait and dishonesty straight up.

Im quite sure nothing will come of the Booming Games bonus balance as so far its clear how this site works.


EDIT:

Forgot to mention they wouldnt give me a straight answer when I asked if I would still have the bonus games later; literally were giving contradicting messages and jsut kept saying Ill be email when its fix but no straight answer as to the free/bonus games