I have been trying to withdraw my XSG from Mercatox for WEEKS now, and can't because their wallets are constantly showing as in maintenance.
I have logged multiple service desk calls with them asking what is going on, all they ever do is ignore me or respond telling me to have patience (bearing in mind I have been chasing them over and over again for several weeks)
I can't believe that they won't even give anyone a straight forward answer as to how much longer it is going to be days/weeks/months/never
I have lost all confidence in ever using Mercatox again, as they cannot guarantee that I will ever be able to see my money again or give me any sort of reasonable explanation as to what is going on.
Several people have been affected, making it near impossible for people to trade XSG
Come on Mercatox, for once actually tell us what is going on. The length of time that you have been holding our money hostage is completely unacceptable.