My deposit still not showing in my bittrex wallet, although it is in deposit history. Logged case to support on 12.22.2017 (Case#837286). Transaction ID: e9b1a99cb3ff42540d078d5d89eb39f99be2cc8cbfefb29254347227b9940136
Any update on your case? I haven't received mine either until today, my case number is 852440
on 11 December 2017 i sent 0.00666674 btc from blockchain account to my bittrex account , after 1 hour i checked the transaction and it was unconfirmed and i logged in in bittrex , the 0.00666674 btc was listed as pending deposit. after 4 days i checked the transaction and it was finally confirmed on blockchain. i returned to Bittrex, and guess what ? the 0.00666674 btc has completely disappeared from the bittrex account, not listed as pending deposit and my balance not credited but i can see the 0.00666674 on deposit history. today i tried again to send 0.001 btc to bittrex everything was perfect and my balance credited with 0.001 btc but the first deposit still missing.
NP : my account is not hacked and there`s nothing on history of withdraw.
I have a question for everyone who has had their deposit disappear like this. Did you all have it under pending for exactly 3 days before it got moved over to the completed deposits? The reason I ask this is because the same thing happened to me and it was on pending for 3 days but didn't get confirmed in that time. Then, it moved over to the completed and got confirmed the next day but the coins never showed up. I think what's happening is the transactions used to fail and get sent back to your wallet after 3 days. However, it now takes 2 weeks for the transaction to fail and to get your coins back. Seems like they still have it coded into their site that the transaction should fail after 3 days. I think if they just went in and changed that 14 days, this problem would disappear. However, i'm not sure of an easy way to get all users their funds back. This is probably something that's going to need to be done manually. Knowing Bittrex, this probably won't get done either. Unless they decide to hire a whole team of people to help with it.
You should create Ticket Support, and then reply their first message regarding checking the FAQ. And if it's any help, ask them again on Twitter with your ticket number.
So far I haven't heard anyone get their deposit back even tho they did the above steps, but that's the only way that we can do.
Some people experience 20 days and counting without real support reply.
Again, let me emphasize this, NO ONE gets their deposit back YET.
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BoardExchanges
Re: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)
by
xraiseallin
on 26/12/2017, 17:10:00 UTC
A lot of people experiencing the missing deposits and the support only gave auto-reply check FAQ thing.
Lately, many Bittrex customers having their deposit missing from their wallet. Inside the subreddit /r/Bittrex, there is this post with the title "Missing BTC Deposit". Most of the cases having similarities. The transaction took a long time (above 4 days). At first, it was showing as 0/2 confirmations, and when the tx-id starting to get confirmations, the deposit was gone from the "Pending Deposits" and then is shown inside the "Deposit History", but the amount of deposit was not credited to the wallet aka gone/missing.
From Reddit postings and comments, I calculated there are more than 15 people affected by this latest Bittrex's Deposit Missing Bug. Most of them contacted the Zendesk Support and issued ticket, but they only get an auto-reply answer from Bittrex.
If your deposit is missing in Bittrex please help upvote this post so we can get more exposure and hopefully Official Representative from Bittrex can give an explanation to what happening with our missing deposits.