mate, I don't want to attack you or make your loss even worse, but are we talking about same page?

http://i.imgur.com/QzadvHC.png

I mean, you had some impression, that this is how looks like official landing website for serious financial services? If yes, next time just ask here/some of your friends first, before sending money to any web service..

CC company or bank should help anyway, this is why you are paying for their services..

yea they told me they cant cause i used it myself.
the payment was for "zopim technologies" which give the live chat service to the exchanger, i think they used my card to pay for their chat so i sent them mail too.

the exchanger http://exchange-ecurrency.com  scammed me for 243$ they said the credit card didnt work and then i saw the money deducted.
after i told them they said they will issue a refund in 7 days, then they told me need to pay another 25$ fees. after i searched a bit more i saw more people complaining.
they wont pay me back my money, beware of this exchanger!