Quote from: MilliCoin on December 14, 2013, 07:23:46 PM

I can't believe I'm reading this.. I imagine it's the same people that were once crying out for deregulation and getting one over on the bankers who are crying to the regulators over a technical mishap.

Do you guys genuinely believe that "BigVern" is filling his pockets? Has there been one actual instance where funds have disappeared and not been returned?

The people behind Cryptsy aren't anonymous from some foreign land where no one knows.. they are perfectly open, talented American's who are innovators with a start up that has expanded at an alarming rate and is getting quite a lot to handle. As a result they have informed us all they are under a lot of strain but are remedying it - taking on more staff/servers and spending every hour god sends.

Can you comprehend the strain on a system that suddenly had an influx of 400% registrations with magnitude of sales increasing exponentially.. with the selection of currencies which they offer, I'm surprised that there wasn't more down time. They could more than handle the customer service demands at the start of November but with all the new registrants who many of which are late adopters and are inexperienced with trading, currencies and many of whom are clearly not suited to it and encounter problems.

On EVERY single instance I've now heard of where a balance disappears after creating a sell order the following simple solution works - purchase the smallest amount of coins possible, create sell order, cancel sell order and wow - the coins are back in your balance. If any problems arise rather than sending a ticket - check the forum https://cryptsy.freshdesk.com/support/discussions/topics/44674/page/last#post-107199 and it will undoubtedly have happened to someone else and there will be a solution.

I'd just like to say thanks to Cryptsy and the team behind it - you have developed an excellent site with a remarkable range of currencies. I'm sure if the people complaining had the opportunity to sit down and talk with you and think logically they'd appreciate you a lot more.

I couldn't agree more with your analysis and statement. I have used Cryptsy since I started into crypto-currency and that determination was made only after researching other exchanges, some of which no longer exist. Unfortunately patience is like common sense today, it isn't very common.

Deatz

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