Quote from: arlekyn13 on November 01, 2013, 08:36:57 PM

Quote from: Xialla on November 01, 2013, 08:24:20 PM

Quote from: CYPER on November 01, 2013, 06:30:37 PM

Awesome, just awesome...
Some people got their miners 2 weeks early, some other people got them 2 weeks late.
Professionalism at its best.

dude, I'm watching your posts for last couple of months and you have really bad luck. underperforming Jupiter, 2 weeks delay and now mighty Orama just admit, that KNC accidentally shipped 15 units earlier.) honestly, I admire you manners and patience..

KNC unprofessionalism is really endless..

I'm probably in his shoes as well, i received my 8 boards yesterday (oct order) and all 8 have the die#0 issue. Now I have to RMA so considering the new delay caused by RMA I can safely claim my Oct order (supposed to be delivered before Oct 15th) will be actually delivered in Nov... after some Nov orders.
At this point there's nothing much we can do, we asked for some form of compensation for our miners being delivered past 15th of Oct, we received faulty boards instead

Imo, the best KNC could have done, was to "upgrade" late Oct orders to Nov orders price and give the hash power difference as a sign of good faith. Legally they don't have to do that so they chose... not to.

Man I realy feel sorry for you!
I too had a bad experience :

I know that KNC team is working hard to deliver the best product, but confronting the facts, I must say I am a little disappointed.

The Jupiter miner I received was running at 280 Ghash/s on firmware v0.95. That became a 0 Ghash/s miner after upgrading firmware to 0.97... Firmware revision v0.98 brought my miner back to life, but I now have poor performance.

Back in late september when I was considering asking for a refund, I was lead to think that I was going to receive on the 15th of October a 550Ghash/s miner with less than 1W/(Ghash/s) electric consumption.

What I got on the 29th of October was a 400 ghash/s Jupiter, consuming 535 Watts (1.35W/(Gh/s)).

I have ~15BTC of lost income due to late delivery and since delivery 25% lost of income per day (@todays diff~0.18BTC) due to lack of performance
And with this you add bad life time due to poor efficiency (Ghash/J).... lets say I too am a little screwed up.

I emailed them on those matter, and even if they are kindly looking on my technical problems, they choose not to answer or missed the real issue...

CTPA

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