Quote from: sayulita on August 14, 2013, 09:41:10 PM

Quote from: agyar on August 14, 2013, 05:54:23 PM

Hi.

It looks like there is great potential for growth and having a happy customer base.
There is one issue I would like you to clarify regarding a dishonest seller.
You provide the instructions to the bonafide buyer and he executes everything to the letter but the seller claims he hasn't received anything (although he has).
How do you handle such situations ?
Some disgruntled competitor or lowlife could very well also obtain slips and business cards from branches in his vicinity say NYC and wreak havoc with your seller base claiming them of being a fraud that they aren't confirming.
How can you investigate who is telling the truth ? With the help of slips and freely obtainable business cards ? What if the slip is photoshopped ?
Excuse me if what I am saying is naïve or foolish but I don't see an easy answer for this.
If I had to call a teller say in a Chase branch and ask him to confirm a cash deposit in an account that doesn't belong to me based on a scanned slip and the reason I called him is because I have his scanned business card too, I don't see him obligated to assist me. Wouldn't this be a pain in the bu.. to explain everything over the phone and be told a generic "sorry that I cannot assist you", you should better please contact my manager etc... or some other red tape.

Thanks, I appreciate hopefully an easy solution to this dilemma that was disturbing me.

The deposit slip is only half of the equation. The seller also has to log into their online bank account and verify the funds are there.

Counterfeit receipts will not yield much happiness in the life of the short-sighted criminal.

What are they supposed to do with a counterfeit receipt after the seller denies receiving anything deposited? Are they going to walk into a bank which never issued the scammer a receipt and try to tell Bank of America that they are right and the bank is wrong?

A smell a first class ticket to Rikers Island for anybody in NYC thinking of such an idea.

After several hundred transactions to date.......not one scam....(knocking on wood as I write this).

Hi.

What I meant too, is dishonnest sellers. They can log into their bank account and see that the money has been received but tell you it hasn't and not to release the funds. What is your procedure at that point, how do you handle the dispute ?
Thanks.

agyar

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