Quote from: edgarspc19 on May 15, 2018, 06:00:52 PM

Hello .

My account is locked 3 days and 4 hour Huh

The support my answers in 36 hours!
Here is what told me the support of coinexchange.io:

I HAVE FORWARDED THOS ON THE TECHNICAL SUPPORT TEAM.
PLEASE BE PATIENT, THEY WILL LOOK INTO THE ISSUE AS SOON AS POSSIBLE.

Since are spend 36 h more. I would like some help from a professional.
I do not understand why the support will send my case to another support.
I would like to know how much time on average I should wait!
how long do I have to wait to unlock it?

MY TICKET NR: 87619

THANK YOU FOR HELPING ME.

I think that my locked my account to trade my DV7 coin
I have 15 btc in DV7 COIN
I WOULD SEND THEM TO ANOTHER ACCOUNT BUT IT MY LOCKED MY ACCOUNT.

My account locked too and got this same message from support and it's been 10 days from that message and still problem not solved. I think they are scamming and stealing peoples money Angry

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