Quote from: dogie on March 12, 2015, 03:25:13 AM

Just to be clear, the problem with this order is 1) that you think they're not new, and 2) that some of the boards came lose during shipping?

The problem is 1) That they are definitely not anywhere near new and 2) a single board came loose, I do not know when. Although I do know the packaging I received them in was in perfect shape.

Again, if any sort of evidence for any of my statements is needed, I will provide it. If this is the way BitcoinWare does business, then that is fine. But I was misled and I would just like my money back, for BitcoinWare to take their units back and things to go back to the way they were. No harm no foul.

Quote from: Somekindabitcoin on March 12, 2015, 06:20:46 AM

He thinks that the company actually took them out of the boxes and tested them which is most likely a lie. It's gotta be dropshipped.

I certainly do not think they were drop shipped. Spondoolies says they are out of stock of the SP20 on their website, these definitely came from a Canadian address, and BitcoinWare says they ship from their own stock. You may be right, but I am not sure lying about this would be to their benefit. I would have much preferred to receive units directly from Spondoolies.

It is very obvious from the way the heat sinks look that these units have been used, if not for a largely prolonged period. I will not take the units apart at all without BitcoinWare's permission, so the pictures in my original post are the best I could get of the interior of the machines for now.

I have informed BitcoinWare of this topic on the forum, and they are a member here under the name "blazingoat". I kindly invite them to join in and give their position.